I love this salon, does the best job even for walk-ins. Always the sweetest and welcoming even in a…read morerush. They are very personable and ask about you and care.

Just had a a great experience with Mary for a pedicure and Jackson for a builder gel full set. will…read moredefinitely be back next month!

Amazing service. Very clean and cute inside. People working there were so nice and accommodating…read more They made me feel welcomed and valued. Loved the pedicure. Great calf massage!

Scheduled an appointment on line. Arrived on time... waited 45 min for my service. UNACCEPTABLE…read more!!! Do Better

I love it here! Great service, great vibe, always comfortable and relaxing! They are super clean as…read morewell

Blum is simply the best! the most luxe pedicure I've ever received! Such a calm and relaxing…read moreenvironment! Recently had my nails done by David--- the shape was perfect and looked natural and professional (despite my real nails being stubs! haha) Definitely my go-to place!

I got a pedicure and had them remove the remainder of my gel nails which had grown on on this first…read moretime visit. Ryan did both of my services and it was so nice to have someone who actually talks to you for a change. So often I go to get a pedicure and they don't even look at you let alone talk to you. He was very friendly and easy to talk to. He did a pretty good job. He was considerate and very careful to make sure I was comfortable during my experience. The reasons it was a 4 and not a 5: They had a ton of people in there at once and the service area and waiting room was packed. I didn't wait long but it felt like Ryan was obligated to get things done in an ultra tight time frame so he could get on to the next person because of so many people waiting. It wasn't the shortest pedicure I've ever received but it was by far the longest. The massage part was just a couple minutes and I felt like I barely had time to get comfortable before it was over. That was a bummer. Again, he was very nice and sweet and my nails and feet look great and I'm not blaming him at all as I think he was just so focused on getting through people in a rapid manner he couldn't take as much time as he should have. I expected about 5 minutes total more massage time as he really had no calluses or rough areas to work on. He was even surprised at how smooth they were. Also it's a 4 because they use those cheese grater things on your feet and it didn't come directly out of an ultrasonic cleaned bag. I got was little paranoid. I don't like those being used on me normally and the fact I didn't see it being opened from a sanitized bag gives me the creeps. It was a good experience overall and he was great but if I come back I'm requesting Ryan and requesting no cheese grater on my feet for sure.

This was my third time there, I really like the two first times!…read more Today I requested a basic mani with GELISH! And I got a regular mani with POLISH! They were not even dry and or well painted and I did say that! And they just told me that "that was all that basic mani includes" SO DISAPPOINTED!

Prices are VERY misleading , they tell you one thing then when we went to pay it was way more than…read morewhat we expected on what we were told. The man was friendly but the women were not at all. The Man did great work but the women didn't give my daughter at all what she asked for and then charged her more. All in all we won't go back mainly over pricing but also because of how unfriendly the women were .

I'm from out of town and stopped by for a gel pedicure and an ombré fill in for my nails. The…read morequality of work that is done here is amazing. The staff are so friendly and are very attentive. The attention to detail is amazing. If I'm ever in Knoxville again, I'll be sure to stop by!

I've been going here 3 times now and Dustin is my Professional. I don't think anyone at least…read morearound here is better. He takes his time and makes sure you get what you asked for. Thank you for the pride you take in your profession Dustin.

I was in town for a wedding and got a basic mani & pedi. Wait time was not long, was offered a…read morebeverage during my visit, facility was clean and all the employees were friendly and personal. Heather did a great job on my nails. Highly recommend this place. They also had a great playlist!

Was not originally happy with my nails, but the owner, Quan, was very kind and helped to work with…read moreme until I was happy. They spent extra time and resources to make sure I walked away with what I wanted, and now I love the set so much and are using them as my rush nails. Great customer service!

This place got me right in. Had an everything to go. Best mani pedi by far in the area. I highly…read morerecommend the staff. The music is so relaxing too. Massage chairs amazing.

Review by licensed esthetician (5.5 years):…read more I wouldn't recommend this place, not only are the business practices shoddy but there are multiple infractions against the state board of cosmetology guidelines. I went today and honestly should've left when unnoticed them. When I left, I honestly didn't inspect the nails because I get a men's manicure buff and shine. Simple, impossible to mess up. 8/10 nails are completely scratched by a machine she used and not buffed. When I got home I noticed, called and sent pics asking for just a refund of the mani (not even the auto 20% tip I give all service people as I understand the nature of the business). The owner refused. Honestly, terrible business practices. I plan to issue a formal complaint with the board of cosmetology once I've reviewed the regulations and identified all the problems. For instance: incorrect usage of barbicide; the washing machine front load door was entirely white (even though it is supposed to be see through) because it is entirely calcified with mold and mildew (I didn't notice till leaving when the door to the laundry was left open); dirt and grime on the walls of the bathroom; incorrect storage of supplies; cross contamination galore. Totally disappointing. Do not go here!

Had some time while visiting our son at UTK, so I called to schedule a last minute pedicure. The…read moresalon is a short walk from the Hilton, set on a cute street. I was greeted and seated right away. Alex went to work on my feet and legs with precision, care and expertise! The massage was skilled and deep, and the callous removal, cuticle care and polish were all spot on. I highly recommend The Nail Room!

Both times I've had dip here it has started lifting within a week. After my most recent visit, 3 of…read morethem have now cracked, lifted and been ripped off. This has never happened with dip at any other salon.

I got a manicure by Hoa & she did amazing!!! I definitely would recommend it here. Staff is super…read morefriendly.

I had a pedicure and the lady that did was friendly, but I felt rushed and there's was still dead…read moreskin on my feet. my feet do not feel any different and that's a very expensive pedicure to not be happy with the services. I definitely will not be back and will find someone that does a better job.

I waited for a pedicure without being told how long it would be. When I sat in the chair to get a…read morepedicure, I found someone's eyelashes that they had left behind. Absolutely disgusting. The nail tec quickly cleaned the armrests and apologized. I will not be returning to this salon due to the lack of hygiene. If this is what I'm seeing it makes me nervous about the things I cannot see.