I got a pedicure and had them remove the remainder of my gel nails which had grown on on this first time visit. Ryan did both of my services and it was so nice to have someone who actually talks to you for a change. So often I go to get a pedicure and they don't even look at you let alone talk to you. He was very friendly and easy to talk to. He did a pretty good job. He was considerate and very careful to make sure I was comfortable during my experience. The reasons it was a 4 and not a 5: They had a ton of people in there at once and the service area and waiting room was packed. I didn't wait long but it felt like Ryan was obligated to get things done in an ultra tight time frame so he could get on to the next person because of so many people waiting. It wasn't the shortest pedicure I've ever received but it was by far the longest. The massage part was just a couple minutes and I felt like I barely had time to get comfortable before it was over. That was a bummer. Again, he was very nice and sweet and my nails and feet look great and I'm not blaming him at all as I think he was just so focused on getting through people in a rapid manner he couldn't take as much time as he should have. I expected about 5 minutes total more massage time as he really had no calluses or rough areas to work on. He was even surprised at how smooth they were. Also it's a 4 because they use those cheese grater things on your feet and it didn't come directly out of an ultrasonic cleaned bag. I got was little paranoid. I don't like those being used on me normally and the fact I didn't see it being opened from a sanitized bag gives me the creeps. It was a good experience overall and he was great but if I come back I'm requesting Ryan and requesting no cheese grater on my feet for sure. read more

This was my third time there, I really like the two first times! Today I requested a basic mani with GELISH! And I got a regular mani with POLISH! They were not even dry and or well painted and I did say that! And they just told me that "that was all that basic mani includes" SO DISAPPOINTED! read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

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I walked in and inquired about nails and immediately walked out . The American girl who was running the front desk had an awful attitude and looked at me like I was crazy for asking a question . Find a new receptionist or continue to lose business! read more

horrible. Gave me chemical burns from a pedicure because they use too much callus remover, they told me to go to urgent care and now they're refusing to pay my $300 bill. The chemical burns took four months to get my toenail skin back to normal, and their cheap shit insurance company refuses to settle with my lawyer. Absolute worst Nail Bar in East Tennessee. read more

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Tony did an amazing job! This salon is always very clean, friendly, and professional.The lady at the front desk is so kind! read more

Noire the Nail bar - My nails - Nail Salons Near Me - Knoxville, Tennessee

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After being disappointed with Broadway Nail Bar, I decided to give Noire a try. I found the perfect nail technician in Marcaira, who listened to the design and color that I wanted for my birthday mani. She also took her time in shaping my nails, matching the right mint green, and even massaging them afterwards with lotion. I was blown away by her attentiveness and skill and will certainly be back. I also like that this salon is close to my home and the decor and vibe here is very pretty. If you're looking for a new nail salon to try, this is your place!! read more

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Henry did an amazing job! Very quick and had an great attention to detail They removed my full set and did a brand new one very quickly, highly recommend read more

Noire the Nail bar - Nails by Henry - Nail Salons Near Me - Knoxville, Tennessee

Put gel on my toes when I told them I didn't want gel more than once. Made my toes bleed. The French tip looks horrible. Way overpriced for the quality they provide. I would post a photo of my toes but to embarrassed to. Girl at the front is very rude. Would not recommend and will never be back! read more

My favorite place. Pedicures are done in dark quiet relaxing atmosphere. Everyone I have had has been great

Very messy stations and bathrooms. The whole place feels like it needs a good cleaning.

The nail techs are great BUT the girl at the front desk has the nastiest attitude and that's what greets you when you walk in. Today was the last straw, so the new spot by Lowes will get my business read more

Service was great and my daughter got sat down immediately and her nails turned out beautiful and the place was beautiful too so we would 100% go here again read more

Noire the Nail bar - Her are my daughters nail Pointer:Santa hat (with glitter) Middle:snow flakes Ring: candy can stripes Pinky:French tip Thumb: bow - Nail Salons Near Me - Knoxville, Tennessee

Good work . They haven't disappointed me . I go there every time . And everyone is very nice . read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

I arrived about 90 minutes before closing time but was told they didn't have time to do both a manicure and pedicure. I had family portraits the next morning so I just got a gel mani. My nails looked really, really bad. read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

Ok if you just want a quick pedicure. Sink liners are used, but the abrasion tools seem to be shared between clients. Autoclaved metal tools visible. I had to ask for additional attention to calluses. Left toenail now has large white spot of fungus where they sanded it down before polish. read more

Service was very well The reception needs to be a little more professional the service is very good read more

I'm very disappointed. I went for a Pedicure, for a foot massage mainly. I received pressure points ,only . I asked for a massage which is included in package . And I was charged 10.00 for gel, didn't explain price difference. Spoken very rudely by the girl up front at counter . Horrible experience. read more

Bad customer service!!! I walked in and the girl said they could not repair my one nail as they "don't fix other peoples work". DONT COME HERE!!! Not recommended. Long waits, rude customer service. read more

Front desk ladies wanted to play tit for tat when I told them I never received a confirmation text from them about my appointment. Specifically, one lady at the front desk has a very nasty attitude. On Monday December 19 I went to get my nails taken off and the lady who was taking them off talked me into getting my nails done so I went ahead and did it. That's on me. I was not happy with the nails and the friend who referred me to this salon told me I should call and complain. So I did. They offered for me to come back and get them redone by the same lady. I felt bad about even complaining because I don't want anyone to feel bad but I did spend money and so I would like them to look decent. So when I showed up for my 4pm appointment today the front desk ladies told me I went online and canceled my appointment. She said they texted me. I looked through my messages and had not one single text about this appointment. I'm not one to go online and cancel or confirm something anyways. If my nails were badly done and I did need to cancel I would have called and rescheduled. I honestly had no idea you could even make appointments online, much less cancel them online. The one lady was very rude and kept telling me they texted me and that I canceled even AFTER I showed her my phone messages. I had to wait around for an hour to even get my nails done. Completely wasted my time as my family and I were trying to finish up some last minute Christmas shopping. The only messages I received from Noire was from back in November when I came for my first appointment ever at this place. Phalicia is an amazing nail tech and very nice. If you do go here she's worth going to. She was the first person I saw there in November. Other than her, I do NOT recommend coming here as there is no accountability or integrity that is upheld. Below are pictures of the original set that I wasn't happy about for proof. I tried to schedule with Phalicia again to get my wedding nails done and they have banned me from coming in. They never even made my appointment to begin with when I wanted my nails redone by the other lady who did them. When Phalicia did my nails the first time, she told me to add her on Instagram and to message her to schedule with her. When I did that, she told me I was mistaken and then she blocked me. I don't even use Instagram so the only reason I added her was because she told me I could message her. Phalicia is still someone I would recommend if you want AMAZING nails but this place employees people at the front desk who have ugly, nasty attitudes. The owners need to be made aware of the way they are treating some of their customers. This is not how you operate a fruitful business. These are the people you first see when you walk in. They should be courteous. Out of all of the states I have lived in throughout my life of getting my nails done, I have NEVER had an experience like this before. This was one of the worst customer service experiences I have ever had in my life. I don't make reviews usually because I don't have time and because I just don't like technology. So for me to make this review really means something. read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

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The BEST pedicure in Knoxville by far! They take so much time, and make it a spa-like and relaxing experience! Will only be getting pedicures here from now on! read more

Talk about disappointing. I scheduled a fill-in with manicure. First time in the salon. I was paired with a gentlemen who refused to give me a manicure (said I didn't need one when clearly I had several hang nails visable) He did such a poor job on the polish and fill-in, I actually ended up losing two tips within the first 4 days and my nails look like my 2nd grader polished them. read more

my 45 minute pedicure lasted 20 minutes. and was charged $47, could have been much better, and should have at least lasted 45:00

Went there Monday for my wedding nails. Sonny (Diane) did not give me what I wanted but cut them super short. Now I have no nail. Came back Tuesday to get it fix & supposed to be free but they charged me $85 for something I've never wanted. Sonny be little me. Treat me like I'm broke & wanted free nails. I followed them from nail shop to nail shop. They have worked at almost all Knoxville nail shops. Now you don't have to wonder why they don't last long anywhere consider how they treat their customers & bad mouth about people they work with. $85 for unsatisfied nails is ridiculous. NEVER AGAIN. read more

The absolute worst experience I've ever had with a business. 10/10 would NOT recommend this salon. I went in day before Christmas Eve and choose a dip manicure. I told the nail tech multiple times that my tips were crooked and raised, she said they weren't the first time and them tried to file them after I persisted. They needed to be redone the were so bad. The nail tech also left such a thick layer of dip and rough edges on my nail I could not keep them. They snagged on everything I touched. I called the next day to get a refund, they said they don't do refunds and they don't do redos. They way they treated me as customer was as ugly as the nail job. read more

I asked for a mani & pedi. The guy took me to get a pedi first and he did a wonderful job. Only minor detail is he scuffed the polish up when he put the sandal on my foot. I then go get my mani. I told them I'd try dip polish after a mani- my cuticles look awful and that's the whole reason I went there. This guy CUT me, not once but TWICE. On top of that he never gave me a mani so I have dip polish covering 3/4 of my nail. It looks like dog poop. I was crying. The girl said they wouldn't charge me for the mani. She offered no discount for the pedi. She then said she'll have the owner call me. She never asked for my number though. This experience was awful. I went straight home to get this crap off and I'll give myself a mani. Waste of time and money read more

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I waited 53 minutes from the time I walked in before someone touched my feet for a pedicure. My feet were in an icy cold bath 50% of the time before I took them out to warm them up. This is the 2nd time I've been here. I thought it be better than my first experience. Your host should tell people there's a wait or that it's going to be longer than the 10 minutes she said it would be. It ended up being around 35 minutes (give/take), with my feet sitting in at best Luke warm water. The first time I came in I developed athletes foot days after my 'spa' pedicure. Just a heads up. This is an over priced, illy run nail spa. I came here because Broadway Nail Bar was so good. This in no way compares! read more

Fancy, fancy, fancy! You feel like your in a spa... prices are a little steep for my liking but I went in to get a nail fixed. Service was fast and professional. read more

This place is insane. It's so nice and clean and decorated beautifully. They did a good job both on my toes and fingers. The pedicure room is so relaxing and the pedicure was top notch. The whole experience was soothing, Tommy did a great job and the massage was great. I then got my manicure done by Chris. I typically get a gel manicure but tried something new! I think it's call a dip? Anyway new to me but crazy fascinating and my nails look good. The only reason I'm not giving them 5 stars is because it's insanely expensive! $120 with tip. It's a luxury not a monthly thing. I need a basic quick mani/pedi. We just moved to town so I'm still looking for a nail salon. I'm used to paying about $60-$70 for a mani/pedi. I would go back to this place - next quarter, when I save some more money. read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

Great salon. Great manicures and pedicures. Friendly and experienced nail techs. The wine is a wonderful bonus.

This salon has terrible customer service and the ladies at the front desk cannot schedule appointments. I walked in around 4:30 and was told 20-30 minute wait. After 1:30 wait, I walked out. The ladies at the desk wasn't even bothered that I had waited that long or that I was taking my business elsewhere. If they have scheduled appointments you should be told that up front that way you can decide if you want to wait or go somewhere else. Hopefully management will see this review and make some changes. read more

The best pedicure i've ever had. The staff were super nice and the place was clean and modern! Would definitely recommend. It is by far the best nail salon in Knoxville. read more

If you are in a RUSH and want a pedicure done so quickly that your lukewarm water never gets cold, this is the place. Yes I did ask a temp adjustment but there was no time for it to even heat apparently. For that reason, I gave a 2. Some people might like a real rush job? If you are treating yourself and NEED that massage chair and to decompress, you are in the wrong place. RUSH RUSH RUSH! Nice atmosphere. Clean, beautiful and SHOULD be relaxing. GREAT calf and foot massage (quick). For this, also gave a 2 rather than a 1. The price?????? As I know how much pedicures cost I didn't even ask. I went to relax. Rare 1/2 day off a hard job. Get to the register to pay and surprise.......a $62.00 bill for a quicky pedicure. I was informed I got gel. Yes I DID!!!!!. I did not CHOSE it and the up-sale came in the form of the nice Tech stating "I give you gel so that it will last longer". I responded, thankyou. NO discussion of adding $15-$20 on to my bill. I have tons of Gel polishes I buy for $5 a whole bottle. I would NOT pay $15-$20 EVER for this "special" gel . This price add on is outrageous and the tactic through which it was "sold" is without question, unethical. I have NEVER tipped less than $15 and it's usually more like $20. Then again, I've never been here before. Tip was $0 and a polite discussion with front desk. The young lady was courteous but no solution based action taken or offered. I was very clear, concise and polite with my observations and even said, "I think it is fair to discuss my concerns with a business before reviewing them". Further considering fairness, I want to recognize that I feel this may not be the fault of the Tech. I wonder if this business pays such a wage that their employees feel FORCED to rush? That would be really sad. Do they need to staff better?. I was one of the first call and then walk ins. I was told to come. The Pedi room was empty and then one other customer arrived when I was closed to finished. Are you overbooking? What are the up-sale practices here? I STRONGLY suggest some ethical training be in place. I well not return and will certainly not recommend unless you HAVE to get that toenail polish on and get out the door before you ever get comfortable and further more, find this price competitive for the service you get. I CERTAINLY do not. read more

I enjoyed my pedicure immensely. It was the best foot and leg massage I think I have ever had. I did have to wait, but I was a walk in so I expected that. The room was very calm and relaxing. I definitely will come back. Susan M read more

I called ahead to make sure they could get me in for a pedi. They said sure come on. Still had to wait about 10-15 mins which isn't too bad. What I'm not happy about is that they advertise 45-50 minutes for a Deluxe Pedicure and mine lasted roughly 30 minutes. My heels were still rough after he was done. When I arrived I even asked for someone who would take their time and do a good job. I was assured I would be "taken care of." My ticket was $47. When I told the receptionist that it only lasted about 30 mins and I wasn't happy with the end result, she offered a 10% discount. Then she went to check the cameras to see exactly how long my pedicure lasted, which made me feel like she thought I was lying. She came back and said "it lasted 34-36 minutes. We can give you a gift card for next time. " After all of that and being made to feel I was lying, I declined the gift card because I will not be back. $5 off a pedicure that didn't live up to what they advertised wasn't much of a deal. I never expected it to be free but half off would have been better than $5 off. It was a very disappointing experience because this used to be my favorite nail salon. read more

I've been coming here for at least a few years. Never once complained about my nails. I went in for a gel manicure and a gel pedicure. By the next morning, the polish was peeling up and it was see thru as if there weren't enough coats applied. I called and asked if it could be fixed and they said yes. So, I went in & they put me with the same nail tech, Brittney, to "fix it"... Instead of removing all of the gel polish, she was lazy and only removed the clear coat. She then proceeded to paint a different color that I picked ON TOP of what was already there. The pics are after she "fixed" my nails. I was still unhappy and I asked the girl that works at the front (I think her name is Alyssa) for a refund because I gave you all the opportunity to fix it and it still looked like crap for something I paid $103 for. She said "no refunds but we can fix it again" & scheduled me an appointment for the next morning. But I'm not going & honestly, if this is how you treat a repeat customer I will never step foot in this place again. And while I'm here, the newer receptionist is extremely rude, cold & unwelcoming. read more

I get my nails done hear but holy molly it gets expensive. It's always a hit and miss here. I got my eyelashes done here for the first time and I could see the black rim in my view with cluster. They did not stay on long... I took them off two days later. I went back cuz I wanted to give them a second chance and got individual lashes and they looked awful and charged me $80 for a fill in when the girl that was doing my lashes said they would cost $40-60. read more

Had lashes done, TERRIBLE. Expressed my dislike so they could be fixed, receptionist laughed it off and ignored me. This is the second time I have had issues with this place. My niece and I had nails done when they first opened. Crooked, messed up, we took them off when we got home after paying a LARGE bill. I thought after being open for several years that something might have changed. Again, TERRIBLE. You spend ALOT of money for terrible services. read more

Best pedicure ever....I am new to Knoxville and I've had dozens of pedicures in NY state - NONE compare to this experience! So relaxing, quiet and soothing. Bravo!!! I will return, I've found my new place for mani & pedi read more

No one wants to spend $55 on a pedicure and deal with a rude a$$ at reception that doesn't know what is going on and takes it out on the customer. read more

So I've been trying to find a nail salon that's close to home and is actually good for soooo long. I've tried sooo many places. Everyone is exceptional but I've not be extremely happy. I decided to try this place out. This place is BEAUTIFUL. So clean and sleek. White and grey. Anyways , Sun did my nails and he took his time !! Which I like, you can tell when someone cares about their work. He made sure I liked every part from the length to the shape. I will for sure be back !! Definitely recommend. This was gel acrylic nails with matte top coat. read more

Noire the Nail bar - Nail Salons Near Me - Knoxville, Tennessee

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