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    Nails on 9th

    3.3 (168 reviews)
    Open • 10:00 am - 5:00 pm

    Services - Nails on 9th

    Manicure

    Manicure and pedicure

    Nail fill-in

    Nails on 9th Photos

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    Recommended Reviews - Nails on 9th

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    Shelly S.

    Have been here couple of times and always loved the experience. I usually get my nails done from Kelly she is really good. Service is always good sometimes you have to wait as they are pretty busy but get an appointment that helps And yesterday got a Mimosa now that's something I can get used to will definitely go there again

    The fill was awful.
    Rachel L.

    I've been a loyal client of Nails on 9th and Sandy for three years, but unfortunately, since the new management took over, Sandy has left and the experience has gone downhill. First, they used to be open seven days a week, which made it easy for those of us with busy schedules to find time for an appointment. Now, they're closed on Sundays, making it much harder for anyone with a 9-to-5 job to get in. Pricing has also become inconsistent. I get the same service every time, yet the total I'm charged is always different, give or take $40. While their prices are standard for the area, it's unsettling to never know what you'll actually be paying. There is no menu of services. On top of that, they send out mass texts advertising 15% off, but conveniently fail to mention that the discount only applies during "happy hour." The final straw was my most recent visit, which will also be my last. I had previously nail tech that I liked named Destiny, but she was let go for some reason. Instead, I was booked with Annie. I always get long, sharp stiletto Gel-X nails with a builder gel fill. Instead of using builder gel, which has always been my go-to and takes minimal time, she insisted on using poly gel, which required molding and shaping--taking significantly longer. When I requested to use the builder gel right on the shelf behind her, they flat-out declined. The shaping was also a disaster. I specifically asked for a sharp stiletto, but Annie's filing job was sloppy and inconsistent. When I asked her to make them sharper, she incorrectly said she'd have to rebuild the nail. I clarified that I just wanted more taken off the sides, which should've been a simple request, yet she didn't seem to understand. Communication barriers aside, a nail tech should know how to shape a stiletto nail properly. To add to the frustration, when picking out a color, I asked for a pinky nude. The first shade she showed me was just flat out pink, so I suggested something closer to my skin tone. Instead of helping me find the right shade, she lost her patience, walked off, and complained to the manager--claiming I expected her to try every single color (which wasn't true; she had only tried one). When the set was finally done, I walked up to what I assumed to be the manager to go pay, and he said Annie guarantees her work. We made small talk about how hard it is to find a good nail tech, but as we were speaking, I noticed that one hand was VISIBLY sharper than the other--the shapes didn't match at all. I brought it up to the manager before paying, and instead of offering a reasonable fix, he told me they would have to completely redo the set if I wanted it corrected. Again, that's wrong, just file the nails. (I included pictures here, and to the untrained eye, I know they might look a similar so you can call me crazy if you want, but if I'm spending $100, I'd like for the shape of my nails to at least match) There was no effort to make things right, no regard for customer service, and no acknowledgment that I've been a loyal client for years. I guess the salon doesn't guarantee Annie's work. It's unfortunate to see a once-reliable salon lose its quality and care for customers. I really wanted to continue supporting this business, but with the way they now operate, I can't justify coming back.

    Quay S.

    I have been to a few high end establishments in California and 1 in Cancun. I have paid up to $350 for an hour massage and I recommend this place before any of those despite those places being more aesthetically pleasing. Sandy is a certified massage therapist who knows acupoints, acupressure and share her knowledge for you to practice at home in between massage sessions. I'll take this over the others! The place could use new decor, however, the quality in their work esp Sandy's massages is most important.

    Markelia G.

    Worst nail experience in my life! The nail tech got upset that she couldn't draw the heart the same on both hands and literally got up and left with no notice. There was no tension on my side until after o realized she left and wasn't coming back. I would never go to this shop as a black woman

    Terrible removal from NAILS BY 9th OWNER TONY IS A DICK VERY UNPROFESSIONAL AND UNSANITARY
    athina l.

    Terrible service time after time! I went on my day off and they demolished my nails while trying to remove my past gel x set I told the artist she was hurting me while trying to drill my past set off she made multiple hot spots on my natural nails and then put my whole hand in a bucket of pure acetone drying my entire hand leaving my nails aching and my finger feeling cut open and aching they then told me to leave after I told Tony the owner that this service was being done incorrectly NEVER COME TO THIS SALON they are unsanitary and unprofessional I'm extremely surprised this place is still in b

    Shai R.

    This is my second time coming to nails on 9th. Both times the experience was great! There's never a wait and the staff are very friendly. Paula helped me this time and she did an amazing job on my pedicure. I will definitely be coming back and requesting her service. The location is clean and the pedicure chairs all look new. Usually at other places some chairs are not working or damaged. Not at this location. The pricing is manageable for the most part. The days of $25 pedicures and manicures are long gone lol. Overall, I will continue to come to this location for my manicures and pedicures.

    Nails

    Amazing job will be back again clean and always nice and care about their work and customers this is my second time I'm obsessed with this place

    Hurt my hands and skin
    Julia K.

    From step 1 to finish (not finished) could not do anything right except hurt my fingers while filing, scraping off old gel, whatever and anything they did. I stopped myself from getting angry 10+ times she hurt my hands. Stopped mid-service to leave because I just couldn't handle the pain / shit service / slow and rude service they did. Can't believe she locked the doors so I couldnt leave when I tried to negotiate price due to the pain caused. Please do better if you're located in DTLA. Wasted money for no reason--would've rather ate shit

    Over priced and miscommunication

    Great hospitality but super overpriced I got charged 55$ for a fill and color change. And I also was not happy with my end result I still have my last color under my nails. A lot of miscommunication I would've never spent that much.

    Clean and nice place

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    17 years ago

    it hurt, the massage chair sucked and they tried to rip me off. need i say more? HORRIBLE!

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    12 years ago

    Cheap. Ya get what ya pay for... My nails are uneven and sloppy looking.

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    Best nail salon downtown!!! The staff is chill and non-pretentious. Very warm and inviting. Amazing work every time.

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    Page 4 of 5

    Ask the Community - Nails on 9th

    Review Highlights - Nails on 9th

    “From the customer service to the quality and skill I 100% recommend .”

    Mentioned in 2 reviews

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    My Little Wax Bar - The room where it happens

    My Little Wax Bar

    4.9(533 reviews)
    7.2 mi
    •$$

    Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

    I've been seeing Felicia for 15 years -- I followed her when she left Facial Bungalow and started…read moreher own business, driving across town because she was worth it. That loyalty made my most recent visit all the more disappointing. I had a 10:50am appointment. The day before, Felicia texted asking if I could push to 11am. I said I'd try to rearrange my plans. She replied: "let's keep the 10:45." I managed to move things around (because if she was asking, I figured she was in need, and I wanted to help) and arrived at 10:57 -- 7 minutes late by the original booking, not 15. When I walked in, Felicia told me I was 15 minutes late. I explained I'd rearranged my schedule to accommodate her request. She shrugged and said "too bad, I already booked someone afterwards.". It wasn't until I was in the room that I checked the reminder email -- original appointment: 10:50. So by her own scheduler, I was 7 minutes late, not 15. Felicia eventually gave me an extra 5 minutes to make up for the mix-up, and I appreciated that. But the cold, dismissive way she started the appointment stayed with me. That's not how you treat someone who's followed you for 15 years. Part of why I see Felicia specifically -- and not one of those high-volume places with curtain walls and hospital beds for tables (you know the ones) -- is the whole experience. A facial should be calming and restorative, and Felicia's warmth has always been as much a part of that as her technique. When that warmth disappeared at the door, it colored everything that followed. The facial itself was top notch. Felicia is genuinely skilled, stays current on products and techniques, and can deliver a top-notch treatment in her sleep. I hope this was an off day, because the person that greeted me at the door was not the warm person that I've been loyal to for a decade and a half.

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    My Little Wax Bar
    My Little Wax Bar - Outdoor area on 2nd Flr. Entry door at back.

    Outdoor area on 2nd Flr. Entry door at back.

    My Little Wax Bar - Reception desk

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    Reception desk

    Brazilian Wax Studio - Entrance

    Brazilian Wax Studio

    4.4(178 reviews)
    2.6 mi•Harvard Heights
    •$$

    I have been coming here for years with Hana and Rachel and just wanna say that they are both great…read more While performing the Brazilian they are very professional and do a good job. The vibes inside is chill and they do have music playing. Plenty of parking.

    I had an extremely frustrating experience with this studio as a first-time customer. I made the…read moreappointment the same morning, approximately 30 minutes before the appointment time, so this was not an appointment I'd had scheduled for days or weeks, nor had I ever been to this location before. I was literally trying to find the studio for the first time. They have a seven-minute grace period, which is unusually strict, particularly given how difficult their location is to navigate. I was not given clear instructions about where to park. Once you arrive, there is no sign identifying the studio by its name anywhere that I could see. The building signage/directory was in Korean, and I could not find English signage identifying the studio. As someone who does not read Korean and had never been there before, I had no obvious way of knowing where the business was located. I called approximately eight minutes after my appointment time while I was already parking and explained that I was there and that finding the parking had been confusing. I was told that my appointment had already been canceled because they only offer a seven-minute grace period. So, to be clear: I was a first-time customer who had booked approximately 30 minutes earlier, was physically at the location and parking, and was ONE MINUTE beyond their grace period--and they had already canceled my appointment. On top of that, they never notified me that they canceled it. No call. No text. Nothing. Had I not called them myself, I would have parked, gone inside, tried to navigate a building where their studio was not clearly identified to me, and apparently only then discovered that my appointment had been canceled. I completely understand businesses having late policies. What I don't understand is having such a rigid seven-minute cutoff while providing a first-time customer with inadequate information for navigating an unfamiliar and confusing location--and then offering absolutely no understanding or flexibility when that customer is already there and parking one minute beyond the cutoff. The way the phone conversation was handled was probably the most disappointing part. There was no attempt to understand the situation, help, accommodate me, or even acknowledge the confusion. It was simply that my appointment had already been canceled. The interaction came across as dismissive and unnecessarily rude. Policies are one thing; customer service is another. If you're going to have an unusually strict seven-minute grace period, then provide first-time customers with exceptionally clear parking and arrival instructions and notify them if you're canceling their appointment. A little communication, courtesy, and reasonable flexibility would have completely changed this experience. Instead, they lost a brand-new customer before I ever even made it through the door. I will not be returning.

    Photos
    Brazilian Wax Studio
    Brazilian Wax Studio - Outside building

    Outside building

    Brazilian Wax Studio - Grand Opening @ our new location!

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    Grand Opening @ our new location!

    Nails on 9th - othersalons - Updated September 2026

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