My favorite things about our cleaners are the consistency, thoroughness, politeness,…read moreprofessionalism and ensuring the job was well done. From management to on-site cleaners, they have been excellent. It has been my experience in utilizing a couple of different cleaning services that having the same crew servicing your home is often more beneficial in achieving consistency. Additionally, they are good about the fact that we are a "no shoes" indoors household so they comply by wearing the blue bootie shoe covers we provide. There truly is a lot to love about Betty Miller Residential Services.

My experience was confusing and inconsistent. I was told…read moremultiple times that they were not accepting new clients. However, when my family member called shortly after, an appointment was offered immediately. When I asked for clarification, the conversation became uncomfortable and defensive instead of professional. Based on my experience, I chose not to move forward.

Paulina and her husband did an excellent job cleaning our house. They were on time, very…read moreprofessional, and paid great attention to detail. The house looked spotless when they finished, and we truly appreciated their hard work and care. We are very happy with their service and will definitely hire them again in the future. Highly recommend!

Paulina and Jack are such a lifesaver for our family! With a 15 month old our house was in…read moredesperate need of regular cleaning schedule. We went through a few cleaning services before tidy home and we were so beyond impressed with them. They are by far the best cleaners in the area and have incredible attention to detail. We love their services!

The move out cleaning I hired was superb but some marks left in the fridge. I myself had to get a…read moredisinfectant wipes to clean it. Other than that, the service was timely and was completed in about 2 hours with great value and same day scheduling.

I asked for a deep cleaning of bathtub and kitchen sink. Lao and her friend did a fantastic job. I…read morewas very satisfied and would recommend to use this service. They asked me to give them credit card info before the service, which was a bit suspicious, but it turned out it was fine.

Not recommended…read more Cleaners said it'll take them total four hours to do regular cleaning (this is after they did a first cleaning so they already had a clear idea of the workload and time needed). And then owner wants to charge $265 for monthly cleaning. So their hourly rate is $265/4 =$66.25. Way overpriced compared to market prevailing rate. And I don't think the charge is in alignment with the service provided. There were no trash bags in place. Rugs were left unwashed and not put back in place, etc. Ironically they charge $55 per hour for first cleaning, which means reoccurring cleaning their rate is higher. Yes these days it's tough for small businesses to survive. But that doesn't mean customers got money rained on their head. Update: the owner explained that the rate is based on total sqft. This is nonsense! We have four bedrooms but two were not cleaned. Plus we always have regular cleaning services and it always takes them four hours or about $200 to clean it. And this business owner decides to charge us $265 just because we live in a house (and remember we only need 2/4 bedrooms to be cleaned) and not based on the actual cleaning area and total time needed? We were told by the cleaners that our house is well-maintained and they didn't have to scrub anything so total hours spent will be 4 hours. Owner is saying that although it only takes four hours but you need to pay $265. Does not make sense. Plus I know the SAME technicians when they clean my friend's townhome, they spend the SAME amount of time four hours in total and they charge less. Just because we live in a house not a townhome, it doesn't mean we have to pay more for the same cost incurred to the owner. It's not like our house is a rabbit hole or dirty anything. The technicians clearly said the place is well maintained and they didn't have to spend any extra effort. Then why do I have to pay much more at the hourly rate close to $70 to have the same cleaning service and hours? WHY? This is outrageous. I'll never do business with a service provider whose pricing is not transparent. Last time I used them for deep cleaning two years ago before tenants moved in, the tenants complained the cleaning was not thorough at all and requested for a refund. I contacted the owner right after the complaint, sent her the pics and she did not accept the request for a refund or offer re-cleaning. Nonetheless, I gave them another try which is totally idiotic on my side. I chose to not post a bad review after the first disappointing experience because I don't want to be harsh on small businesses. However this time the experience is even worse and even disrespectful. Who on the earth can explain to me why I have to pay more for the same service and hours? Why my own lifestyle (living in a house instead of a townhome) has anything to do with your operating costs while you use the same people, same hours and same cleaning equipment? Then why do I have to pay more? Explain to me. Choose wisely at your own risk. Honesty in business is underrated.

I was charged $330 for a "deep cleaning" of a 2000 square foot home. The results look like an…read moreincomplete routine service. Dusting was incomplete, laundry room was completely ignored, kitchen cabinets were not touched. The floors were mopped with no attention to detail. The owners response was it would cost another $330 to complete. *** Be very weary of the company's definition of a deep clean ***

Another amazing visit with Dal and this time they did more of a deep clean type service. My entire…read morefamily was in absolute heaven coming home to the extremely clean and organized home. I requested blind cleaning, which is an extra and they did a great job tackling our big windows. $300 is a great value for multiple hours, 2 person deep clean in a 2bd/2ba. I wish I would have taken before and after pictures, and will next time for sure!

They did good cleaning. I hired them due to move out. They cleaned really well and definitely…read morerecommend.

Amazing job! She came on short Notice to handle an…read moreunexpected mess and prices are fair. Hard worker, trustworthy, I will DEFINITELY use deva cleaning again.

We requested a cleaning for bedrooms/3baths (one being the master), the kitchen and living, which…read moreshe did all around 3hrs by herself! Everything was spotless. Everything for the price, quality and time was amazing! Thank you so much.

They were able to come do a deep cleaning of my home the next day. The ladies were amazing! The…read moreprice was perfect! I will definitely call to request their services again.

Beata and her team have been cleaning our condo in RMV for the last year. They've always shown…read moreconsistence in the quality in their cleaning which is important to us. Something else we appreciated was how friendly and trusting they are. They care a lot about their reputation and their business. You can see that in the work they do. Anyways, if you're looking for good value from good cleaners, I would recommend them. I was surprised to see not many reviews because they deserve a ton.

It is not common for a housekeeper to respond to reviews accusing that her customers are abusive…read more She also uses psychological terminologies diagnosing her customers that are not happy with her services. This tells a lot about her mental health than the people that she is responding to. After experiencing her services I do believe the negative ones, including the review that she was caught eating someone's refrigerator content in the security camera. Cameras don't lie. I hired her for move in / move out deep cleaning. The house was empty and there was no trash. I needed her to actually clean, like vacuum and wipe surfaces. She showed up by herself, with her husband driving her and sitting in the car, light equipment, and texted me 1 hour later that she is all done. I came back and none of the cleaning I requested was done. I wipe surfaces and it shows a lot of dust which is exactly what I told her to clean. It was getting dark and she was getting aggressive demanding money. I sent her the money to make her go away and I was going to call the police if she did not. Later, she said she won't actually come back to clean the house and make it right, because I already paid her; She gloated about this, saying that I can't do anything about it because I paid her already. Her attitude was very entitled and her tone was that she did me a favor. Her pricing was higher than a 6 person crew that came to clean a house twice the size, that showed up with a lot of supplies, and spent 7 hours deep cleaning. I made the mistake of ignoring the bad reviews. Hope you don't.

This was the first time I used Bertha's Cleaning. She showed up with a helper and they did an…read moreexcellent job. The bathrooms and floors are spotless. She had me explain what we wanted and she did exactly that.