Its an old and small airport with few flights but it does the job! There is one restaurant right next to it accessible from the outside. read more

Nantucket Memorial Airport - ACK - Airports Near Me - Nantucket, Massachusetts

Smallest Airport that I've ever been to. You can see the parking lot from the gate. The ones in Hawaii are bigger than here, however this airport has air condition which is a huge blessing. The line through TSA was super short when I got here for a flight. The agents were all super friendly. No lounges, just a lot of benches. It can go from super empty in here to super packed really quickly. Boarding and landing is outside in the elements. Good thing I came when the weather was dry. There are shuttle buses to downtown via the Nantucket Regional Transit Authority. It was free when I visited. Taxis and rideshare (lyft and uber) also available. Car rental through Hertz and Windmill close-by. Operated seasonally (spring through early fall). Airlines include: American, Jetblue, Delta, Cape Air. read more

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As you would expect it is a small airport so it lacks services. You will not find food nor will you find any comfortable seats - the seats are old fashion wood. One pleasant surprise is that there is a free shuttle to downtown which was unexpected. Also, there are car rental companies on the premises. read more

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Nantucket airport (ACK). Is located on the east side of the of the island. There is a couple of departure gates. Cape Air shares a gate with Jet Blue. It was a breeze going through security. The only catch was they would not allow me to take in my ice coffee. I will certainly return. read more

EASY to navigate. Clean. Small. Efficient. No traffic. No overwhelming crowds. Fast check in. Fast cargo crew (we got our check in baggages very quickly. Guest relations is right there at the luggage carousel. Bus pick up location and taxi line are easy to find. read more

Nantucket Memorial Airport - ACK - Airports Near Me - Nantucket, Massachusetts

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just what you would expect the Nantucket airport to look like! small and quaint with friendly staff. there is a great little individuality owned restaurant located inside. car rentals available as well as shuttle service. read more

I'm with Stephanie on this: What a great little airport! Check in is a breeze, the folks who work there are incredibly nice, even the TSA officials. Lines for the teeny security area can move slowly b/c everyone seems to have a ton of carry-on luggage, but it was nothing too crazy even during the peak time when I flew. Be aware that there's an indoor and covered outdoor waiting area and the latter is lovely in good weather. That's also where an excellent, newish snack bar lives, full of locally sourced options and cute souvenirs. Indoors, there are a good number of outlets and chargers built into some of the benches (you have to look closely) and a few vending machines. Waiting areas can be somewhat crowded at peak times. Several passengers on my flight had left behind belongings in the waiting area and staff -- both airline staff and airport staff -- were patient and helpful in reuniting them. Unless the weather is uncooperative, flying in and out of this airport is unusually pleasant. read more

As racist as racist can be! First the tsa agent made us walk all the way around to gen boarding as tsa precheck is reserved for summer busy season. Ok- he then said, your husband is a big boy and can have his own info. My husband picks up my luggage for the belt due to my heart condition and arthritis but that couldn't happen as he was held up at the tsa desk. Get thru that and then Our bag had to be checked at the gate based on the gate agent, As racist as racist can be! Olivia Schmidt, the gate agent on 5.28.25 was our aggressor. Our bag was checked at the gate based on the gate agent, Olivia Smith telling us a blatant lie that there was no room on board to carry it on. After explaining that we were 1st class and there would have been room Left she stated we should have been there first then and we had to ck the back to our final destination. Well all of my medication, oxygen machine, continence supplies was in my carryon and couldn't be transferred as I have a lot due to my health and always travel 1st to guarantee my bag is w/me. We got on the plane only to be told by the flight attendant there was room For at least 3 addl bags- flight attendant even stated I don't know why she told you that. plane was delayed, our bags didn't make it to final destination w/all of my meds and oxygen machine. read more

Passengers beware 'Gray Lady's' fickle with planes Island fog happens #NOLA_Haiku #Summer2022 #Nantucket #Haiku #ACK #FogHappens #SignsOfHumans #FlightDelay #CapeCod read more

Nantucket Memorial Airport - ACK - Passengers beware 'Gray Lady's' fickle with planes Island fog happens #NOLA_Haiku - Airports Near Me - Nantucket, Massachusetts

Easiest airport security and check in ever. I'm a world traveler and airport anxiety is real, but not here. Be polite, these are friendly hard working people here that wear multiple hats. There's no lounges or anything extra but I loved my entire check in and security process was under 35 minutes. I am thankful for a 45 minute flight from Newark as opposed to an 8 hour drive and paying big bucks to tote our car onto the ferry. read more

This airport is probably the best in the country due to its small size, cleanliness and ease to move around. Even before COVID they offered outside seating under a tent with benches and outlets to charge your phone. Its nice not to be stuck inside while waiting! Because its so small there is only one luggage drop off and you arn't left waiting around for your luggage. The tickets for direct flights can be expensive but if you can swing it I highly recommend. read more

Usually reviews are written to warn people to stay away OR go to the establishment. Here, if you want to fly to Nantucket, the airport ACK is your only choice. But warning - despite its location, it's one of the least pleasant airports in the US. They did a major expansion a few years back but you wouldn't know it. Seating in this small airport is sparse - everywhere! Worst is once you get through security, there is one gate that has seating for about 100 people, if everyone sat next to each other. They don't - that's not the clientele of Nantucket, bags on seats, etc. they have overflow "standing" outside next to the jets that are loud and smell. People are forced to sit on asphalt. The weather is always iffy and, as a result, more often than not, you are delayed or cancelled. What this means for the airport (duh to the Airport Manager), is that the airport fills up with people waiting hours for flights (welcome to an island in the Atlantic). There is also a labor problem on Nantucket - so be prepared for ill trained, slow and rude people throughout. Especially in security. No small town airport charm - this is mean, short and insecure people directing you. A line of 50 will take 45 minutes because of the slow and undertrained staff. The restaurant is the best thing - cup of clam chowder is recommended and the manager is friendly and outgoing. This is the second busiest airport in the State, the private jet business makes a ton of money for the airport and island. Please, somebody, fix this mess - it is a horrible way to end a vacation to the island. Fire the staff you have now - and get some competent people who want to be there. And please, don't make people stand for hours as flight are constantly delayed and cancelled. Build enough seating. Horrible experience all around. Advice - take the ferry from Hyannis! read more

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Nantucket Airport is by far the smallest airport I have ever flown out of in the US. There is no food beyond the security line and just a diner before. I do like walking on the runway to get the plane. It makes me feel like a kid again. The food at the diner is fine but not worth getting to the airport too early for. Being that this airport is so small I wouldn't recommend getting there that early. 45 minutes before boarding is more than enough. Security can take time but almost everyone is on the same flight or a small cape air flight. Basically don't worry the plane won't leave without you here. My favorite part is the baggage claim area. It is a few garage doors that open and they put your luggage right down for you. read more

Nantucket Memorial Airport - ACK - Baggage claim - Airports Near Me - Nantucket, Massachusetts

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The FBO is atrocious. We called for fuel 5x and on the last call the woman on the phone argued with us about never speaking with us. 1x in air on radio. 1x taxiing in on radio. 1x when parked on radio. And 2 phone calls. Service is slow. They complain about noise. Don't acknowledge you when you enter the fbo. They know they are the only shop in town and can treat pilots like crap. read more

Tiny, cute little airport! It can be a bit overwhelming because of the high volume of tourist and visitors that ACK gets because they are trying to service several airlines it can get a bit hectic. I would not recommend coming early to lounge around as it can get pretty crowded. You will have to walk to out/up to your plane but their staff is very efficient. They seemed very busy as I witnessed several staff members doing multiple jobs (working the gate/counter, escorting to the plane, announcing flight details, paging for travelers, so please be prepared to be in a quick paced environment. I did like that the island has a shuttle that runs you from the airport into town for a few bucks but they also have Uber pick up. read more

This review is for the FBO at Nantucket. Avoid at all costs. The line service is horrid. Right after landing they disappeared and never returned. Took over an hour to get fuel and a lav and we were the only plane operating on the ramp at the time. If you want to visit Nantucket, fly into Hyannis and take the high speed ferry over. read more

This is a very cute and very efficient airport. It is a lot bigger than the airport in Martha's Vineyard. There are a few shops located inside although I didn't have much time to explore. The waiting area for JetBlue and CapeAir is one big room and they basically call your flight on a microphone. Boarding is done outside. The bathrooms are clean and the security lines moved quickly. read more

It's a teeny airport, not quite 'Wings' status but still. Joe, Helen, Brian, where are you? You really only need to come about 30-40 minutes tops before your flight boards. Security is a breeze, the lines move fast and everything is done with a smile and humor. The waiting area for all flights has ample seating and a few vending machines if you're thirsty for a coke. There's really no shelter when leaving the airport to head to the plane itself so If it's raining, you get wet walking to your plane, that's just how it goes. Ample parking, a little restaurant, a news stand and gift shop. It's quaint as ever if I do say so myself and a joy to fly in and out of. ** Fog happens. If weather conditions are bad be prepared for your flight to be cancelled. read more

This place straight up the rudest place on the planet. If you have anxiety make sure to take your meds before coming. You will feel overwhelmed, treated like cattle, and feel genuinely disrespected in every way. I've been coming to the island for almost 25 years and it never changes. They are always understaffed, overworked, and probably underpaid. Worst part about the trip. Take the ferry instead! read more

one of the worst small airports I have ever been to gorgeous island then you deal with this crappy SLoW SLOW TSA gates have ZERO amenities. no good, no nothing except a coke machine. cramped small spaces what a let down read more

This is the CUTEST airport in the United States! Nothing is more than ten steps away from anything else and the agents smile back when you smile at them first! I tried it. It works! So I guess the formula might look look this: Bring A Bad Attitude = Get A Bad Attitude However, I liked this one better: Put A Smile Out There = Get A Smile Back And the airport itself will continue to be an excellent smallish to itty-bitty smooth running machine. I love this airport! read more

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I would highly recommend not coming earlier than an hour before your flight. I've needed help and sat here for 2 hours now trying to check my bag with American Airlines staff, but it's not their fault--just take my advice and don't come early. A few very friendly people here. read more

Lisa from TSA - Nantucket Airport-is a impolite, disgruntled human being with NO manners and lacks Guest hospitality. I usually do not write negative comments but this is my third encounter with Lisa/ TSA. If I could give negative stars, I would! Its easier to go through security at a international airport. What a joke! read more

Not Wings but not bad A small airport located in the middle of Nantucket. No, it doesn't look like the the terminal on the old show "Wings", it's actually much larger but still small enough to be user friendly. It does have a lunch counter inside but it's really more of a self serve restaurant. The food is what you would expect from an airport place. One neat thing in the restaurant are the autographed pictures from the cast of Wings. That adds a interesting touch. ACK is a nice little airport only a few miles from town. A bit far to walk but many taxis are available. There are numerous flights to the New England area so flying is a great way to get to the island if you are in a hurry and have a few extra bucks. Perhaps the only negative is the weather. High winds and fog are common so even though most of the pilots are pretty use to adverse conditions, cancellations are always possible. read more

I only popped in for an hour on my layover but this is seriously the cutest little airport I've ever been too. I didn't have time to eat a full meal in the restaurant and I ended up just getting French fries. The fries were ok but the ranch was home made and tasted so good. That was the reason for the 5 stars. I love great service and great tasting food and that's what it was. I can't wait to go back and spend longer in Nantucket. read more

I've been there a couple of times, always in summer. Extremely busy airport so if you are looking for an airport to get in and out fast, better look for another one. The air controllers are extremely competent and professional so even if it is a busy airport, they handle the traffic efficiently (or very efficiently I should say). The services in ACK are also excellent. Interesting airport to spot nice planes and private jets. Impossible to count them, you will not believe what you see... read more

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The airport is the perfect size for the island and the traffic.. Coming to the island it is so easy, get off the plane and the baggage claim is right there and out of the airport in less than 10 minutes.. Leaving the island, ugh.. The ticket area is relatively easy, security even easier.. The problem is the waiting area... Prepare yourself for temperatures that are hotter than anything you ever encountered... There is no air circulation in that area and very little seating... Not a pleasant wait.. read more

A small-town airport, so you expect to be able to get in and out easy and that's exactly how it is. One can easily get here a half hour before a flight and still make their plane. However, on busy weekends, the place can be a bit of a madhouse and there isn't nearly enough seating to accommodate all travelers...a major first world problem. Anyways, there's a gift shop here that I've never gone in and the Crosswinds restaurant which isn't great but has surprisingly reasonable prices. Overall, always a painless wasy to travel. And of course, Jetblue and Delta fly here from NYC so that's a big score. read more

I travel a lot. Most airports have become places where people go simply to get from one place go to another. Service with a smile and airport and airline employees going above and beyond, let alone simply treating travelers like human beings has become hard to find. Well, Nantucket Memorial is an exception. read more

Nantucket Memorial Airport - ACK - Airports Near Me - Nantucket, Massachusetts

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The airport itself is good, and the services above average. However, the TSA checkpoint has the surliest, rudest, unprofessional TSA staffers in the country. Barking "empty your pockets - and remove your belt, just in case" [In case of what? In case my pants are straining to fall down?] seems to bring joy to them. I placed my shoes and belt in one of their plentiful plastic bins - only to see the shoes and belt dumped out of the bin onto the conveyor without explanation. Now I know why I was scolded when I dared to put the few dollar bills I removed from my pocket into one of my shoes. BTW, the belt almost got swallowed by the end of the conveyor, nitwit. I regularly fly into/out of 9/11 airports and am treated far better there than at TSA Nantucket. read more

The airport restaurant is under new management. We went for their Sunday turkey special and oh my goodness our plate was piled with a mountain of food. The red bliss mashed potatoes were exquisite ,the green beans freshly crisp and delicious. Our Turkey was tender with generous portions. Wine service was controversial depending on the wine you chose, my friend had a Savi. Blanc while I had the Pino Gigio and I was charged less for my glass than she was. This struck us as odd! The portions of wine were skimpy but again the food seemed very good, Fish and chips were fabulous! Service was unusual as we were welcomed by the waiter as if he was an old family friend or relative. In a way this made for very satisfying service and even fun, on an island where so many are unaware of what service can be or what it entails. Recommended as a family restaurant. Very informal. read more

Don't worry about getting here super early. 45 minutes is plenty of time.

Clean, convenient and friendly. Nice improvements over the past few years. Plan ahead when traveling and check the news for celebrities and politicians that can delay your departure or arrival. read more

Women running the FBO don't smile,don't greet you and are generally miserable to deal with. They are not nasty just uncaring. The FBO is very small with minimal amenities. There is a restaurant very close by with has descent food. Fuel prices, as you imagine, are very high. read more

I just took my first trip to beautiful Nantucket. What a beautiful and special place. The airport was welcoming and very nice. On my return there were some flight delays and I had to wait an extra hour in the waiting area past TSA. A few people waiting decided to stretch out and sleep across the whole bench. I understand there were delays but there was no reason for people to take up a bench for 4 and sleep ever at this airport while others stood. The airport staff should have made an announcement or told them to get up. Shame on these rude people for not having respect for their fellow passengers. It is unfortunate that the airport staff needs to ask people to be courteous but they do! read more

Just so you know this airline takes a reservation and has no planes or plans to fly you. This happened to my husband over the Thanksgiving Weekend...he had a reservation on an 8am flight...no plane...first they blamed it on de-icng problems...then they told the truth...they just didn't have a plane so they moved him onto the 9am...which again they had no plane...he had to stand by on island air...who rolled out an extra section to accommodate all of the dis-placed Cape air passengers. Just disgraceful!! The owner of Cape Air has a lot of the essential air route thru out the country and he would rather have his planes somewhere where the government will pay him big monies just to sit by....a government gravetrain and leave us hanging! read more

This review is solely based on Delta airlines in ACK memorial: Can I give 0 stars? I arrived 50 minutes prior my plane taking off. You'd think it would be enough time for an airport the size of most people's closets, right? Wrong. I had already checked in the previous night and was ready to breeze thru security, but for some reason, the scanner would not read my barcode. (This was now about 25 minutes later. NBD bc I still have 25 minutes to get help and make my flight, right? Wrong.) When I went to the Delta counter, I was met with a sign saying they had closed...I began to panic at this point because I was worried I would miss my flight. At this point, the computers were telling me it was too late to print a boarding pass. I tried to get help from other airlines, but they could not assist me. I ended up MISSING my flight because the lazy woman left early. When she came back to grab something on the counter to leave the premise, I asked where she had been and I missed my flight. She was extremely rude and unprofessional and yelling at me in a boisterous tone. She also said the plane had left (7 minutes early, mind you.) At this point, people were staring. She did not help me get another flight when I asked, and said it wasn't her problem and she was done for the day and going home. She even proceeded to mock me. I became upset and began to cry. Not my finest moment, but whatever. Thankfully, a kind man from Cape Air helped me book a flight and I made it home. I will never fly Delta again. A shame---as they made a chunk of change off me since June (I am living on island and frequently fly home to PHL). I also feel better having let Delta know the level of customer service their employees dole out, as well as her boss. Seriously, stay away from this Airline who employs rude, obnoxious and unprofessional employees. PS- three other passengers missed this flight due to the same reasons. read more