These guys that work here make the business. They always help install a lightbulb or windshield…read morewipers. I will never go anywhere else!

Much Kudos to the staff today at Westbay Auto!! Fantastic, solid and above and beyond customer…read moreservice. We are grateful and humbled that this type of caring service is still being practiced as routine and that our business natters. Thank you young gentleman working today, Sunday at 2:30 this afternoon. You Rock

I got a replacement to my existing marine alternator. Several months later I had problems with my…read morewhole charging system including parts I bought elsewhere. I was expecting the runaround, but the folks at Blanchard were extremely helpful in troubleshooting and recommending solutions. Old fashioned service will have me going back and recommending to all my friends on the internet ;-)

Went to Blanchard in Bremerton on my way home tonight, the door was locked so I looked at the sign,…read morethey close at 4:30 p.m. I was there at 4:16 p.m. so I asked the neighboring business, turns out Blanchard staff regularly go home at about 4:00 p.m. I guess they don't need, and won't get my business.

Outstanding customer service! They went above and beyond fixing my truck camper. Didn't need an…read moreappointment and turn around time was very fast.

I called Canopy World on Pacific Ave looking for parts, they had what I needed used, but that's ok,…read morethe parts I lost were used too! They checked to make sure it was the correct part and gave me the parts for free!

Glenn's is fantastic. Been going there for years great pricing and they got my Saturn going again…read more Only place to take your car

Still my favor place to bring my cars!! Excellent service,…read morestaff and price wise it's within the range!

Longtime customer of Dan at Auburn Muffler! Quality care, respectful & very educated in all his…read moreservices the shop offers. He recently added an alignment machine! Prices can be a little expensive but in the end, quality care is priceless. He will back up his work 100%

I was in a bind. They found a way to get me in and on my way…read more I felt I had someone on my side. I also witnessed a person come in who had just popped a tire nearby. Even though they don't do tires, they helped the guy out on the road outside.

I had the privilege of buying my new Chevy 2500 HD from a sales associate named Gavin. He embodies…read morethe total customer experience. His gracious attitude and no pressure sales made me feel at ease. The whole staff was up front and honest during my whole buying experience. They only recommend things that I could use and no other after market gimmicks. I would buy my next vehicle from them without question.

I don't normally write reviews; however, there are exceptions. I scheduled to look at a 2001…read morecorvette on a Saturday. I drove up and liked the car. Pretty well maintained. Their asking price was a little high because i noticed some issues that I'd have to fix right away. I was running out of time and had to leave so I didn't get to talk about a deal or price. When I got home I sent them an email of what I thought was a fair offer. They countered with the caveat, " you have to come up tonight to get this price." I raised my offer but was told we are too far apart and their offer was only available right now. I guess they really didn't want to sell the car. It's was on their lot for 75 days when I visited and now it's on their lot for over 80 days. Pretty sleazy to say their special price was only good that night.

I was greeted by Jamie with the sort of warmth usually reserved for dive bar regulars, while the…read moreretired Lincoln Sales turned valet, a man who could moonlight as a comfort sommelier, shared wisdom and car-lore for ten whole minutes which was honestly better than therapy. The service center is a curated mashup of clean, modern lines and lounge-worthy seating, creating a vibe that could make Capitol Hill's trendiest coffee shops jealous. A snack table parade boasting teas, coffee, and cold drinks had me rethinking all future oil changes; there's a central lounge and side nooks sprinkled for introverts or accidental Zoom calls. Maintenance and new brakes were smooth, but the high point was feeling like a regular even on my first visit.

I purchased a brand new 2023 Lincoln Nautilus from Korum Lincoln in Puyallup, WA, and from day one,…read moreI noticed a shaking in the steering wheel. I brought this to the attention of the service department over 4-5 times, with each visit documented and supported by proof of conversations and service records. Eventually, the dealership claimed to have fixed the issue -- but just two weeks later, it returned. I left a voicemail for the service manager -- no response. So I drove there myself, only to be met with a condescending and completely dismissive attitude. The manager suggested it might be due to my driving style or the roads I drive on, implying the problem wasn't real. I felt completely disrespected, talked down to, and not believed -- as if I were making the issue up. When the problem persisted, I brought the car back in. On the second day of service, I received a phone call from the same service manager -- and I can honestly say it was the worst customer service experience I've ever had. I was in tears after the call, and my husband, who heard the conversation on speakerphone, was in shock. As a woman with an accent, I was made to feel small, judged, and completely disregarded. The manager's tone was sexist, demeaning, and unprofessional -- something I would never expect from any business, let alone a luxury car dealership. The most unbelievable part? After all the denial, the same manager later confirmed he was able to duplicate the issue, and that the problem was caused by faulty rotors -- a critical safety component. So not only was I right all along, but I had been driving a brand-new vehicle with a serious mechanical issue for months while being talked down to, blamed, and dismissed. I then escalated the issue by contacting Lincoln's corporate headquarters in Michigan. I spoke with Alisha (ext. 77938), a representative described as an "assignment expert." Unfortunately, this conversation was just as disheartening. I was treated with a complete lack of empathy or professionalism, and at one point she even stated that she was the last person I would speak to from Lincoln, implying there was no further escalation possible. That is simply unacceptable -- especially from a brand that claims to offer a premium ownership experience. The only bright spot throughout this entire ordeal has been the kindness and professionalism shown by Trisha, Sean, and Jaelyn at the dealership. They deserve genuine thanks. But overall, this experience has left me feeling frustrated, dismissed, and heartbroken. No customer -- especially one who spends their hard-earned money on a brand-new luxury vehicle -- should be made to feel like this. Lincoln needs to take a hard look at the way its customers are treated, both at the dealership and corporate level.

Wort place ever. Won't honor battery warranties. Won't help replace battery. Tried to tell me they…read morecould look up my purchase history for warranty without any info on me or the battery. Absolutely terrible place.

Great people doing incredible work, great customer service! I always receive great customer service…read morefrom the good people who work there!