Outstanding customer service today! I had a check engine light come on. Even during a very busy day…read morewith the store full of customers, the sales rep helped me check the engine codes on my car and determined it was the battery needing charged. He saved me a trip to the car dealership this week!

Great customer service!!! The young lady who assisted us went above and beyond! Thank you for…read morebeing so thoughtful & wonderful!

They're so nice and reasonable this is the only parts store that I go to thanks guys!read more

Needed new wipers they had a good selection. For aow rating they have a good number of customers…read more They were very helpful and offered to install which is a plus. So they staff was friendly and very helpful

Never disappoints. I have been here a few times this is a great place to come and get parts for…read morevehicles for reasonable prices Bring your toolbox, as you are tasked with the job of removing the part A great place to shop to fix your mechanics special or special projects.

I had my tools stolen from inside the Pull-A-Part office in Aurora while I was there working. When…read moreI reported it to staff, they claimed they had no idea what happened and flat out refused to show me any security camera footage -- even though the theft happened inside their own building. No offer to investigate, no urgency, nothing. If you're a mechanic or regular customer who brings your own tools, be extremely careful here. This kind of response to a theft on their property is unacceptable, and I've had to file a police report since they wouldn't cooperate.

Highly recommend! Mark is a quality small business owner and he's been in business for 56 years. He…read moreis dedicated to this industry and is so genuine and kind. I received this referral to this glass shop from Edgar, Jose, Andrew at Aurora Auto Pros and personally referred a handful of friends to the glass shop. Every single person has shared positive experiences from a passenger window to front windshield replacements. Taylor helped me schedule the glass appointment on the phone when I called in for an inquiry. She got my SUV rear window glass ordered. The shop was able to get me in the next day for an install appointment. I arrived at the shop at about 8:30 AM and Jose greeted me and got my car ready for the glass install. I then Ubered back to my home office. The glass shop expected the job to be done by the end of day at 5 PM or earlier. However, there was a snowstorm so I am so grateful that they could even get me in for an appointment. I was driving on the highway and all of a sudden heard a huge shatter and looked back and my rear windshield was completely shattered. It's been snowing 6 to 8 inches and I don't have a garage so I am so grateful that this glass shop in Aurora, CO was able to help and get my car in and out to be fixed right away. The shop is located near Pickens Tech and other auto shops and has lots of parking in front of the shop. After your drop off they can offer a ride home pending the distance, but on the day of my drop off it was snowing and they didn't have extra staff on hand to do a drop off. It was very convenient to get an Uber and get home safely while I waited for the glass service. I took an Uber back to the shop, and my car looked brand new! His team did an incredible job and super excited to have my car back in even before the time it was expected to be done. For my Mazda SUV the back window was $170, the labor for three hours was $75 and my total with Tax was $258.61. I also think he power washed and cleaned my car because it was cleaner when I picked it up. Thank you to Mark and his team for making this very stressful situation LESS stressful and convenient.

Unfortunately with all their 5 star reviews I am here to express my negative experience with J and…read moreM. Made the appointment and that was all fine - she didn't ask for my name when I called so I called back and gave it to her for the appointment Brought it in to leave while we were out in town. The receptionist called and said it was done... I asked what was done, because I was expected a call telling me the issues and they never called me to ask if I wanted them to fix the issues. I wanted them to call to explain what was wrong and then we would move forward. I asked the receptionist was they did to it and she said the owner would tell me when I picked it up. My car had been there for 6 hours and I had thought they would have updated me with what the issues were before they worked on it. So I go to pick it up. They said it was a simple fix. So I pay and then come to find out during the conversation that they did the wrong window... nothing was wrong with the other windows.... When I called to make the appointment I had mentioned it was the driver window. But they worked on the wrong window. I was definitely frustrated because it was the only day I could drop it off so now the issues wasn't fixed. My husband and I were expressing our frustration and Mark started yelling at us, making excuses and didn't even offer an apology. It elevated to him cussing at us. He said fuc* to my husband! We are an active duty military family and were treated horribly. Absolutely do not take your vehicles here. I wish I had recorded all of the interaction, it was horrible

Very courteous on the phone, when I called to check on a part before hand. At the store Angel gave…read moreme excellent and warm customer service. He took me through my whole errand start to finish and made it enjoyable. Thanks so much!

Called 5 times to ask if they had some o2 sensors I needed. They put me on hold 3 for 10+ minutes…read moreof the 5 times and hung up the other 2 times, didn't even answer. Do not recommend.

we can in for a battery replacement and a lady by the name Emily help use get replace fast and easyread more

They were helpful in helping me pick the right part I needed. It would have been extra cool if…read morethey had helped me put it on my car.

Ryan Lacy went above and beyond helping me with a Mickey Thompson tire warranty return. Other…read moredealers would not mess with it. Ryan did and now I have a new tire.

These guys did an amazing job on my Beast H2. Definitely would recommend using them for any Off…read moreRoad need.

I took my car for an oil change, they didn't put my air to the tires, engine light was on and my…read morecar started to smoke so badly that I thought the engine is going to explode l. Everything was fine before oil change I did not even had the engine light on. Please don't take your car there, I just had a miserable day I am now by a mechanic to have it fix and it cost a lot. If I could give them 0 I would.

The line takes hours and hours. Usually they check everyone in and let you shop inside but they…read moremade everyone wait until you were actually pulling into garage. Ended up waiting hours and didn't even shop in Walmart because of how long it took and gave me no time to shop. Ridiculous. Rude customer service as well.

Everything went well with this visit. The team that works here went above and beyond. I really…read moreappreciate the support I received. I had battery issues they were able to figure out problem and set me up with new battery. I first went to the Autozone on Green Valley and that team could not be bothered to do their jobs. But I definitely recommend this location. Special thanks to Jackie & Jace!!!!

The guy in front of me was swearing and acting like an idiot. The staff were super patient with him…read moreand worked things out. Also gave me a $10 gift certificate for recycling my car battery. Solid place.

We really needed help buying multiple things for our car and Pedro helped us so much!read more