I bought some "Fix a Flat" Easy enough. They were polite when I made the purchase.
The bottle was a dud.. Simple enough. It was a bad, long day and I just wanted my money back.
The lady who did the return was rude and unknowledgeable. I explained to her that there was no air pressure and liquid was oozing from the bottle. "Well, is your tire completely flat."
"Yep, its flat" I said.
"It won't work unless it's flat..."
"Well, its flat. Can I just get my money back?"
She goes on some spill about why this product won't work unless my tire is "really" flat. (Which isn't true) Either way, yes my tire is flat! Thank you!
She rolled her eyes and counted out 90 cents in dimes. She handed me a one and 9 dimes. And rolled her eyes again because I reminded her that she owed me $10 more.
The guy working with her was no better. He sold me the product. Then avoided me when I came back. He took care of a customer who came in after me. Because ALL she was buying was a pink sparkly steering wheel cover. Well, all I wanted was a refund.
I had a bad day. I was in tears. No biggie. Not your fault. But I was treated like sg*^ by your staff.
I Will never go here again. For anything. read more