Jon was fabulous! Tested my battery then even installed it for me. Answered all my technical…read morequestions, because I live to learn. Then suggested fuel injection cleaner for my spotty idle. Worked like a charm. My 1992 Land Cruiser is running beautifully. Been a loyal customer for years and will continue to be one!

Well, we will see how this gets corrected. I was charged not once, not twice, but 3 times for my…read morepurchase. That's almost $300 over what was expected. Someone doesnt know how to do their job there. Hopefully it will get rectified.

We had an extremely disappointing experience with Kunes of Delavan…read more We had been communicating with a salesperson since the middle of the week about a specific Ford Expedition and scheduled an appointment to drive two hours to see it. The morning of our appointment, we called because we were running behind. We were told everything was good to go, the vehicle was there, and they would hold it until we arrived. When we got to the dealership after a two-hour drive, we were informed that the Expedition had actually been sold the night before. The issue isn't that the vehicle sold. Vehicles sell every day. The issue is that we specifically called before making the drive and were told the vehicle was available. When a customer is traveling hours to see a vehicle, confirming that it is physically on the lot and still available should be the bare minimum. Had we been told the truth, we would not have made the trip. Instead of acknowledging the mistake, we were repeatedly told that we should have put down a deposit. That completely misses the point. We weren't upset that someone else bought the vehicle, we were upset that we were told it was still there when it wasn't. The experience only got worse from there. A sales manager became argumentative and continued trying to push us into other vehicles after we repeatedly explained that we had come specifically for that Expedition. We had already discussed our budget, yet we were shown vehicles that were roughly $10,000 over what we had stated we were willing to spend. At no point did it feel like anyone respected our time, our budget, or the fact that we had driven four hours round-trip based on information provided by their staff. Mistakes happen, but taking responsibility for them matters. Instead, we were blamed, pressured, and subjected to aggressive sales tactics. Based on our experience, we would not recommend this dealership.

I messaged to see if the car we wanted to look at was available and received a quick response from…read moreNick that it was. He was easy to communicate with prior to us getting there. Once there Nick and Roy were friendly and not pushy. They were both patient and knowledgeable when answering our questions and didn't hesitate to show us exactly how some things worked. Even though we left without our new Bronco sport (needed to pick up next day) my husband and I said it was the best car buying experience we've had. We definitely will be recommending Roy and Nick.

I have lived in the area my whole life. I am 44yrs old and have been going solely to The Parts…read morePlace since I was old enough to drive. Scott knows his stuff! I bring stuff in and just goes in the back and brings out the right part without looking it up most times. I had a 77' Chrysler Town and Country and need a power window regulator and low and behold he had one in stock! I never go anywhere else because frankly no one has the knowledge like these guys. Prices are competitive with anyone and always a better product than Auto Zone or Oreillys' and cheaper than Napa. Can have nearly anything in a day or two since they have a warehouse in Chicago. They have parts for cars, trucks, diesel, tractors, lawn equipment and more. If for some reason he doesn't have it or cant get it I bet he knows where to find it! Sooooo worth it! Kevin Kaiser - Elkhorn,WI

Came in with a Briggs & Stratton engine carb problem, not their usual fare. Still they helped me…read moresolve my problem and my power washer is running again. Thanks for the great service!

I brought my car in to Advanced Auto for an unexpected repair and I couldn't have been happier with…read morehow I was treated. Jeff kept me informed the entire time as to what needed to be done and how things were going. The car was repaired And when I went to pick it up I was greeted and treated with professionalism by two other gentlemen.

Looks like I found my new "go to" car repair shop in the Lake Geneva area! Advanced Auto Clinic…read moreDelavan replaced our dead Range Rover Sport battery and freshened up all of its fluids to be ready for Summer. The whole experience went so well I plan to bring my BMW next... Well done!

All of the employees at the Delavan store are friendly, knowledgeable and very helpful. I didn't…read moreeven have to ask for help with wiper installation or wiper fluid refill. They immediately offered to do it. Definitely recommend this store.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Excellent customer service. Comfortable waiting area, and plenty of nice conversation. This was the…read morefirst time I requested additional work & had a mechanic tell me it was not necessary at the time & would be a waste of money. I would not hesitate to recommend them & look forward to doing business in the future.

Two visits to get daughter's car fixed. New to area so rec from parts store. Friendly, seem very…read moretrustworthy, do not over charge, on time and no nonsense. Hard to beat a shop like this when you find one!

let us know not to drive the car anymore due to engine problems. might of saved an incident on the…read moreroad.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

When picking up my sons car from the dealer after over $6Kin repairs, we had to get a jump to leave…read morethe lot... We drove it home and it would t restart. We pulled the battery & went straight to Elkhorn NAPA, as prior experiences have always been great. They found the ONLY matching battery, then after we told them about the dealer repairs ordeal they found a magic discount, gave him a free hat & he even gets the NAPA $25 battery rebate! NAPA we appreciate you!!

Excellent service and fair prices. Knowledgeable staff can assist with all necessary parts for your…read morevehicle. Also they machine rotors and flywheel and manufacture hydraulic hoses. Brad always knows what's hot and what's not. A fantastic store. highly recommended

Worst oil change ever. I brought my car in at 11:30 and was notified that they had to change the…read moreblinker light which was okay except for the fact that he couldn't get the blinker light fixed. After walking around wal mart and even walking to Lowe's we came back at 1 and it was still not finished. An oil change and a light being fixed. This was when I was notified that they stripped the plug on the oil change. This took over 2 hours. I now have lost all plans for my day to camp out in the auto parts waiting room. I was told under a half hour when I showed up! Will not be returning.

On May 5, 2018 I took my car in for an oil change. I got the basic Pit Crew Service! After…read moreshopping for 40 min. I came to get my car only to be told that it was still being worked on. No one was in front of me when I bought it in, so I was first in line and the service tech said: "We will get it right in." I had over $100.00 worth of groceries, many perishables, I asked the manager why it was taking so long - he said: "I don't know - I will check!" The tech working on my car was right in front of the viewing window! He was slow as I have ever seen! He kept putting his gloves on and off, changing his baseball cap with a hard hat and even took a break in the middle of changing my oil! Again I complained and the manager went to talk to him. Finally, after over an hour my car was done. The manager told me to go outside, meet the tech, get my keys and be on my way, which would be faster since I had already been detained too long. When I approached the tech for my keys - he angrily demanded that I show him a receipt! I said that I was fed up with the service, that he was way too slow and he had seen me waiting! I told him again to give me my keys! He refused and I said: " Get inside and let's talk with your manager - I am fed up!" Upon entering he towered over me, made a fist and a very threatening face! I told him to go ahead and hit me, as I would sue Walmart and there were plenty of witnesses in the waiting room! The manager told him to give me my keys and I left, very stressed out! Upon getting home I checked my oil level, as I was not trusting the angry service tech and found that he had overfilled my oil by over 3/4! I contacted Walmart Corp. They had the Service Manager call me an apologize and offer to redo my oil change. I asked about the tech who had threatened me and was told that the manager would be discussing the issue with the store manager! I told him that I did not feel safe for myself, or my car with that employee being around me! I never heard back from him. I complained to Corp. and a security employee called and left a voicemail - I responded, but have not heard back since! I suffer from anxiety and am very reluctant to return there when the person who threatened me is still there. Overfilling oil can damage your engine! I will never go to Walmart Auto Center again and suggest everyone check your oil after going there! My next step is to file a small claims suit against them for a return of my payment and damages as well as emotional stress and punitive damages!

Great place and great people to work with. If you own a JEEP, this is the only place to go.read more

Mike and Jenni were wonderful to work with. They installed new springs and control arms on my Jeep,…read morechecked clearances with their flex ramp, and completed an alignment, including setting pinion and caster correctly. Turnaround met my expectations and they have fair pricing. I feel comfortable continuing to bring my Jeep here for future build phases. Worth the drive from the northern suburbs of Chicago.