I cannot say thank you enough. An engine warning light came on not from from Durango... and Im a…read morelong way from home traveling through. Durango premier not only accommodated me... they welcomed me. Same day, quick review, clear feedback and advice, kind hospitality to me, a friend and my dog. I'm grateful and believe all should know what a trustworthy and gracious company this is.

These guys have always been there to help me if every situation. Good guys and prices with honesty…read more& good work from each service. I'm so grateful for them being here for help for all seasons in Rado!

Incredible service and very personable people. They were super helpful and really helped us make…read moregreat decisions on a long day. Quick and efficient service that we are very happy with.

I was driving into the area in May 2025 for an overnight visit and upon arriving my alternator…read morefailed on a Saturday afternoon. They were my first stop and the entire team rallied to get me a new battery, new alternator and saw to it that I wasn't stranded. I was able to get back on the road within a day. So much appreciation.

Cane was super helpful and went above and beyond during the snowy season. He helped 3 femmes…read moreinstall new wiper blades and we're so grateful!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm writing this review in gratitude to the service department of Morehart Murphy, particularly a…read morefine fellow named Keaton. As I was driving my 2008 Chevy Silverado into Kayenta, Arizona, I had 3 service lights come on at once, Service 4-wheel drive, Service Traction Control, Service Stabilizer. I called the service department at my local Chevy Dealer, and they advised me not to drive my pickup any farther and have the truck towed for service. I started arranging for towing through AAA, who provided me with exactly 0.0 options. Then I called the closest Chevy dealer's service department, Morehart Murphy Chevrolet in Durango, Colorado, for advice. That's where Keaton came in. He asked if my pickup was "hopping" when I made a sharp turn. I told him it was, just like when it was in 4 wheel drive. (The dashboard control did not indicate that it was in 4 wheel drive.) He checked with a mechanic, came back with the advice to take the Silverado out of 4 wheel drive. The "hopping" stopped. He then advised me that I could continue to drive my pickup home and to my local dealer for service. Thank you, Keaton! Your advice saved me hundreds of dollars and got me home for the weekend. When I arrived in Durango on the way home, I offered Keaton a generous tip which he could not accept, but I'm happy to thank him by writing this review. Customer focus is sadly lacking across many service industries, e.g., AAA. Happily that is not the case from my experience at Morehart Murphy Chevrolet.

On a road trip and car broke down. Rhonda was amazing getting us in for major warranty repairs…read more They got us back on the road in two days, even having to wait for parts. Thank you for taking care of us.

I scheduled my appointment for 1:30 pm, got there at 1:30 pm, didn't check out until 3:20 pm. Only…read moretook two hours to change my oil with an appointment ... not stoked to have spent that much time at Walmart this Sunday

Service was terrible. I am a senior needed help with installing a 195.00 battery that I could not…read morecarry. Talked to a service person told me would take all day to install a battery. There was one car in the bay. I was number 3 outside. The customer inside buying a battery said the manager had told her she was to busy to help her. I am 2nd from the same house hold with service complaints. So no more oil changes, took my tire purchase across the road. I believe a new crew so that department can flirish.

BLUF: This shop and it's owners and staff are absolutely top notch. Do business with them if you…read morevalue your vehicle and money. My truck started making a strange noise in the engine on a longer road trip back to Durango. I called every dealership and two mechanics in town, all of which were weeks to months out from being able to look at it. One last shot and I called this crew. "Sure, drop it off in two days and we'll keep it for the day". Arrived two days later, the head mechanic jumped in with me and listened to the noise. It was faint but he heard it. Good thing for me because it saved me from making weird noises in front of experienced people! Got the truck back two days later after having been told exactly what's wrong, what will later on fail, and how much it will cost to fix it. Agreed on price and picked up the truck. Everything runs well and I paid exactly what we agreed on. These guys are legit and I will always have them work on our vehicles from here on out.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Warranty parts are hard to return especially if you dont have the receipt. This store made it…read moreright and helped me out anyways. Thanks Ryan.

Long story short, we had a terrible experience at Auto Zone down the road. We came into O'Reilly's…read morewith our same issue and they helped us within 5 minutes!

The staff is very friendly. I purchase a lot from this store but lately I've been looking online…read morebefore I buy. The markup is insane. I needed a new water pump and went in to the store to find it for $229.00, quick check on amazon and it was a measly $145 bucks with 2 day free shipping. Then I go in a week later for a plumbing part, they wanted $45.95 and guess what... I'll have it in two days for $14.00. I completely understand marking up and making a profit... but that's close to robbery. I would recommend you check online before making any purchases at Tarpleys.

Megan helped me so much with parts ordering. She heard what o needed went the extra mile. I am so…read morethankful for her!!! Only giving four star since we didn't get any repair service only orders parts. So I can't review the full experience.