Casey was SO friendly & helpful with our tire that needed a plug from a slow leak caused by a nail…read more He saved the day, as we were headed into a 6 hour drive with minimal services. He had us in & out in under 30 minutes, and was happy to chat to our youngest son (who is interested in all things auto related) about what he was doing. We can't recommend Gill's enough ... 10/10 in all areas of service.

Rude. Slow, terrible service. brought in trailer tire rim, took over 2 hours, sat and listened to…read moresame rude attitude to every customer who walked in. new management and owner, won't last long like this. Lame.

My wife and her sister recently visited the Durango area and on the morning before they were…read moreleaving to come home the service light for tire pressure came on. My wife drove her car over to Discount Tire and were asked almost immediately how they could be helped. They took down her information and were told that they would get her in as soin as possible. After a shirt wait, Tyler called her up to let her know that she had 2 nails in her tire, but put her at ease,and told her that he can get the tire repaired. She told me that it was such a good experience and that they had her done in less than a half hour, without an appointment. I personally think that it is so nice to know that there are still really good, friendly companies with very professional staff that take care of out of visitors. Thank You Tyler!!

We got a flat in the Silverton rough rocky road on a Friday night and were able to make an…read moreappointment first thing Saturday morning and we were in and out in less than one hour. Fast, friendly service.

OMG, another day at JP Tire. PLEASE PEOPLE stay away from there. # 1 a piss poor job at least, they…read moredon't expect people to check their work- I did. The only word I heard from James the manger is LIAR. Sharp tongue and a big mouth. The customer is wrong and they're right. I'm amazed ! they insult my intelligence. Shady , shady, shady

Amazing customer service and the only place I will take my vehicles to be worked on in Durango.read more

I just had the best experience at Firestone. The whole crew, especially Tyler, gave me excellent…read moreservice! I'd give 100 stars if I could.

I have never experienced such poor customer service. I…read morebrought my car in to have a blinker bulb changed. When I left I realized the blinker wasn't working so I made a I-turn and went back. The mechanic talked to me like I'm an idiot. I told him it wasn't working and rather than take a look at it he said I would have to bring it in for a diagnostic test. For a blinker bulb? So I went home. It still didn't work after I had paid $80 to have them fix it. I took it back and they had a mechanic look at it again and he actually fixed it, but not for good. It worked for a while off and on so today I called them back because I want my blinker fixed and they told me the manager told them that since I'm not happy with the service I should go somewhere else. I wouldn't recommend this place to anyone. WTF!!!

Fast, friendly service! They take care of all my tire needs professional service and advice.read more

Got 2 tires this morning and they previously ordered them. They were quick to install and so far…read moreI'm happy.

These guys are the best. We were at the start of a 3 week road trip when we an object in the road…read morethat damaged our under carriage. Without an appointment, they assessed the damage, did a minor repair, and sent us on our way worry free. Oh did I say their service was complimentary. That is hard to find these days.

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

Drove from Las Cruces, NM and by the time I was unloading my car for the night, I had a flat tire…read more Danny, the manager squeezed me into a fully scheduled Saturday, fixed the flat and checked out my engine light which had come on as I approached Durango. They were then able to assure me the light came on due to mountain altitude/thin air. I was alone and I'm not very engine saavy so I was initially concerned that I might be taken advantage of off my home turf. Nope, they just fixed my flat, checked out the indicator light, and sent me safely on my merry way.

I was on my way back to Houston, TX after an elk hunt. Front brakes started grinding. Stopped in…read moreDurango at the Goodyear Service Center about 2:40 PM. I told them I was on my way home wanted to know if there was anyway they could work me in and see what my problem was. These guys did a fantastic job. I was pulling a Uhaul trailer they helped me unhitch. They got me in a service bay right away. Needed pads and rotors which they installed. They helped me hook the trailer back up and I was back on the road by 4PM. Great customer service experience. I would recommend them to anyone who needs auto repair

I scheduled my appointment for 1:30 pm, got there at 1:30 pm, didn't check out until 3:20 pm. Only…read moretook two hours to change my oil with an appointment ... not stoked to have spent that much time at Walmart this Sunday

Service was terrible. I am a senior needed help with installing a 195.00 battery that I could not…read morecarry. Talked to a service person told me would take all day to install a battery. There was one car in the bay. I was number 3 outside. The customer inside buying a battery said the manager had told her she was to busy to help her. I am 2nd from the same house hold with service complaints. So no more oil changes, took my tire purchase across the road. I believe a new crew so that department can flirish.

Id scheduled an appt to bring in a used truck I'd purchased. I wanted to replace the water pump,…read moreand basically a complete cooling system overhaul. In addition, I wanted the serpentine and ac belts changed. I'm doing all this because I don't want to pay double labor and thought it best to get it all done at once. Since I'd already done my homework, I'd assumed that there wasn't any wiggle room for them not to warranty the cooling system after complete. At this, the guy got upset and told me to leave. After leaving, I spoke to a friend who told me their 'service' sucks - so I write this to let you know I'd had a terrible experience and would not recommend. I don't care how good their mechanics might be. If the guy up front is not the owner, he should be fired.

They charged me double ($400) for a simple job which only took 20 minutes. When I called to…read morecomplain about being overcharged, they insulted and ridiculed me. The fact is that there is only one competent mechanic there, and they overcharge to cover the cost of paying 4 additional employees who don't do anything.

These guys are the very best in Durango. The quality of workmanship is the highest. I would never…read morego anywhere else. They charge a fair price and get the job done in a timely manner. Highly Recommend!

Terrible shop. Charged me $2000 and vehicle had the same issue the minute I pulled out. Wouldn't…read morereimburse me anything. I was told to "just live with the problem"