I would NEVER recommend APT…read more - Very poor customer service - Staff and owner are very arrogant - Completion date exceeded 3 months of their target date - Absorbant cost for very poor workmanship - Honesty and integrity very questionable - True rating "NEGATIVE 10" Had the gauge re-restored elsewhere after wasting months and months and a LOT of money with these folks. Always a different excuse (to buy them time) whenever we called to inquire as to what was going on with the gauge. Look elsewhere and $AVE yourself the time and frustration.

In March 2020, we needed Chuck and Tammy to repair an Instrument Cluster for us again, the last…read morecouple we had them do turned out ok BUT this time... In good faith, we sent a check along with the cluster and told them to let us know when it was completed and what the charge would be. Well our check went through the bank and for a few weeks we didn't hear from them and could not get a-hold of them either. They didn't answer their phone and you cannot leave a message. With the Covid-19 pandemic in it's early stages we were worried that maybe they were affected by it. We even called the police for a welfare check. They were fine! Fed up with them, on a Friday my wife stopped in and the place was dark, she walked in and there he was in his robe telling her that he has to calibrate it and would be done by Monday. Well it wasn't, and for another couple of weeks we still couldn't get a-hold of them. We eventually got it back and nothing had been fixed. At this point, we bought another one from somewhere else because of them and we're still trying to get our money back!!! DO NOT USE THIS COMPANY!!!

This store is wonderful. Lavel provides top notch, friendly, mindful customer service!read more

Great Napa! Staff is knowledgeable and friendly. If you need…read moresome "real car question help" ask to talk to Steve! He is a real gem and if he doesn't know he will find out. Only parts store I'll go to!

Our town only has a couple options for auto parts stores. This Napa has jumped locations in town…read moreseveral times over the years. The last few times i have gone there, they have not had what I am looking for or they have old parts. This store is closer to my home but i am happy to drive a bit further to go to another in town. The people there are hit and miss. There is an older lady that seems crabby when you go in, there was a younger girl that was very helpful but not too experienced but she thanked me for teaching her something. That was nice.

It's Sunday morning. Meet up with friends for brunch. Notice…read moreyour car is kinda weird, but maybe it's nothing. Go through Starbucks. Realize something is definitely wrong =/ I saw the Napa sign down the road and pulled in, hoping 1) they had a computer to say what's wrong with the car and 2) they wouldn't be super judgy and reprimanding. Welp I lucked out. Ryan at Napa was super accommodating and kind and, despite the rain, checked out my engine and walked me through what was happening (low transmission fluid). He filled it up and I was on my way. Great service on what could have been a not so great day!

I have had good luck from napa, cant complain this store has a good staff. Good air filters and…read morecouple different levels off filters napa ,napa gold.

Had what I needed at a reasonable price in a location that is auto parts island otherwise.read more

I went in to buy a low beam bulb as the Ford dealer was closed on Sunday. I chose a replacement…read morebulb from the shelf and went to check out. The cashier tactfully told me I had the wrong replacement bulb for my vehicle and she went back to show me the correct one instead of just saying get H11.

If you are a female or female presenting. DO NOT go to this location by yourself!! If you do, bring…read morea weapon! Unsafe and unprofessional staff at this location. I'm afraid to go back. Gross situation in the parking lot happened because of your employee following me pretending like he wanted to help me but actually wanted to be gross!! I sacrificed my core deposit for a battery because I was afraid to go back to your creep infested store!! People should be able to get parts without being wanted for their body parts. This is not how selecting and buying auto parts should be. I'd give a zero star review but can't in order to leave this warning. You've been warned! I did my job... DO NOT GO HERE! Update it's been almost 2 years. The business never apologized or refunded my core deposit. No redeaming qualties. I will be sure to keep editing this review so it keeps gets seen first!!

This Napa is extremely small, so small that they don't have a lot of things in stock. It was…read morebummer, because I was there to buy leather cleaner and left with nothing. Luckily, the main warehouse (Napa St. Louis Park) has everything in stock. If you need something small and live close by, this is probably your best bet. Otherwise, I'd head over to the St. Louis Park store.