They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.

Scheduling the appointment was by text messaging and super easy!…read more We weren't greeted when we arrived and it was our first visit, so we weren't quite sure where to go or what to do after parking the car upon entry into the service area. After wandering around the offices, Matt, came over, checked us in, and showed us around. The customer waiting area was clean, spacious, and stocked with snacks, Starbucks coffee, bottled water and other refreshments. There was plenty of seating -- comfy chairs, big table, counter-style work stations with outlets, and even a separate kids' play area with a TV tuned to a kids channel. The adult area had a TV as well, but it was old and low quality, which was very surprising. We brought stuff to do while waiting, but they had some options like watch TV, look at merchandise displays in several areas, or wander around their Audi and Porsche showrooms. The service itself was a bit over the estimated time, but great. They washed and vacuumed our vehicle, which was a treat. A service coupon was available on their website, so the oil change cost $100 instead of $160. Since they couldn't accommodate us by end of the month, they honored the coupon even though it was past the expiration date. That was awesome.

Sales team is lazy and lack communication and follow up. Following your new Audi purchase, you will…read moreexperience horrific customer service when dealing with anything as simple as an oil chance to any repairs needed under warranty. Attempting to book an appointment through their automation system is impossible and when functioning, it will continually indicate that no appointments are available. Service is where the money is made in this industry, but unfortunately is where an organization is evaluated and FOX Audi will definitely fail to meet your expectations. I guarantee it... It's incredibly easy to sell a car. Now, those that focus on service, what defines organizations, will ultimately be the winner in the automotive space.

These guys still turn rotors!! I was really happy to find a place that still does this. The…read moreemployees are all great and the parts selection is solid.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Shawn was over the top amazingly helpful. To start, he helped us determine needed parts, then…read moreallowed us to borrow tools for install. As we struggled in the parking lot he went above and beyond to come outside and offer further assistance. I have never received this level of customer service at any such store before. It was such a welcome and respected help. Additionally, Josh from tires 2000 assisted. Thank you all for going bove and beyond. I will definitely be back and recommend you to all!

WORST SERVICE EVER. I recommend you stay far away from this NAPA and all other NAPA's. They could…read morenot figure out ANY size parts for my car. Sold me break pads, lost them, blamed it on me (even though I had the receipt), and when I did finally get the break pads THEY WERE THE WRONG SIZE. Horrible customer service. Horrible knowledge of parts necessary. Horrible experience. Go to Autozone instead.

I am now avoiding this gas station because the video at the pump is SO FREAKING LOUD!!!!!read more

Manager Jessie at Ada speedway is rude and dishonest. He tried to rip me off for 20 bucks.read more