I came into autozone of Grand Rapids Mn asking what a part would cost and there were 4 guys in…read morethere standing around. I explained what part may need replacing and one guy stepped forward(I unfortunately did not get his name) to repeat over and over again that they are not a shop. I was and am fully aware they are not a shop. This is employee did not care about helping me with a part, he cared about repeating that they are not a shop. Very rude service, if you want to call it that.

They're supposed to open at 9am on Sundays. I'm glad I drove all the way here, only to find out…read morethat their doors are still locked almost 10 minutes past.

I did an online pickup order for this location of just 3 items. Although I was in and out quickly,…read moreit seemed chaotic, like they had no idea how to process an online pickup. The guy was friendly, it was just an odd transaction.

Honestly I had a bad experience at another autozone and I called this one and they took good care…read moreof me the guy who really helped me was Conner super sweet and outgoing guy he should definitely give a raise or something I'll be calling soon to speak to higher to make sure they know how much they should value those kind of employees and know he's appreciated - cali girl

Have been here several times employees were helpfull and polite , definitely my go to parts storeread more

I ordered a part approximately 2 weeks ago here. While there, I was told there was one in stock…read more After 20 plus minutes of waiting while a debacle ensued, I was told the inventory was wrong and they only had the part for the other side. So we finally ordered the part to be shipped in. I stopped in today to find out if the part was in or not since I had never received the call I was told I'd get when it was delivered. Upon arriving to the store I was told it was in and I was never called because "the phones don't allow us to call out often times" by the young man who helped me. I took the part, went home, and disassembled the car. Upon doing so I realized the part I received was in fact not the one I ordered but the one that was originally in stock. I called in to find out if the part I had actually ordered was at the store or not after all. Sam answered the phone and was incredibly rude, unapologetic, and unprofessional. I am stunned and appalled by the lack of professionalism and the discourteous service I have received from AutoZone. Now I have to find a way to get back in there to get the part I should've received the first time. I will never utilize AutoZone again and strongly urge you to consider saving yourself the hassle by going down the road to the Advanced Auto Parts. I've never had this kind of issue there.

My car's check engine light came on as did my daughter's. The car dealer said to drop the car for…read morethe day which we can't do right now. Instead I came here and had the pleasure of dealing with Courtney Thorstein, the store manager. She quickly checked to see the issue and suggested what could be done.. then I mentioned my daughter having same issue and she cheerfully said bring that in too! Again she went over her car's problem and printed out the report. These were both free! Could not have asked for better service! A+

I love it when they open my hood and test my battery. They even install the new battery without me…read moregetting my hands dirty. I really respect Autozone.

Jason was happy to help out. I had an issue I personally…read morecould not fix, but he was happy to help me out quickly. I recommend this store to everyone. Say hi to Jason and his co-worker and thanks again for getting me back on the road!

These guys really were awesome my belt came off and they got me the right fix and called mechanic…read moreto come out and fix right in the parking lot! Really awesome great team here! Very understanding and helpful and very quick at finding the issue and repair needed!

Took my Jeep in for an oil leak originating from the same location of a repair completed over a…read moreyear ago. They found the leak and made the repair no hassle and no charge. That is exceptional service, and I highly recommend them.

I've gotten all of my repairs and oil changes done at Car Care for the past couple years and LOVE…read morethe service. They're honest about what my car needs & when and I love going to them for my cars maintenance. Highly recommend