Shawn was over the top amazingly helpful. To start, he helped us determine needed parts, then…read moreallowed us to borrow tools for install. As we struggled in the parking lot he went above and beyond to come outside and offer further assistance. I have never received this level of customer service at any such store before. It was such a welcome and respected help. Additionally, Josh from tires 2000 assisted. Thank you all for going bove and beyond. I will definitely be back and recommend you to all!

WORST SERVICE EVER. I recommend you stay far away from this NAPA and all other NAPA's. They could…read morenot figure out ANY size parts for my car. Sold me break pads, lost them, blamed it on me (even though I had the receipt), and when I did finally get the break pads THEY WERE THE WRONG SIZE. Horrible customer service. Horrible knowledge of parts necessary. Horrible experience. Go to Autozone instead.

I highly recommend Full Armor in Caledonia MI! My Generac…read moregenerator quit with only 62 hours of operation. Full Armor moved heaven and earth to get things fixed, they were told that there were no parts available. When I replaced the Generac with a DuroMax Generator, I took it to Full Armor to get it put together, and properly up and running. The service and communication was outstanding, every step of the way. 5-Stars across the board for Full Armor!

They did a full yearly tune up for our Zero Turn mower and they were amazing. Not only did our…read moremower come back to us like new, but they repaired a missing bolt that we purposefully didn't replace to see if they would notice! They know what they are doing and we will definitely go back again.

Was unable to remove my prior review…read more Am working with Eds Body Shop as cost of repairs from a crash exceed Insurance value of car. Had added enhancements on car. Am looking for a detailed list of repairs to discuss. Or if Eds recommend second opinion.

So far the pervious posters review has not been my experience at all. Communication has been…read morehorrible. They have never called me. I've had to call them every time the truck was supposed to have been done and wasn't for some reason or another. Last week it was early this week. Wednesday it was tomorrow. Thursday it was tomorrow by 3. Today I had to call at 2:00 to make sure it was done and was told I could pick it up anytime before 3:00 because they were closing early. When I asked why they never called so I could actually make it there by 3:00 she claimed she had just then been told it was done. I really don't believe her this time. Every time I have called she was just about to call me. She did make arrangements for me to pick up the car on Saturday, but it really is the least they could do at this point. They have had the vehicle for 22 days for a $3,000 repair. In the end they did good work. Worked out the details and met us on Saturday to pick up the truck. Will I go back? I don't know. I sure do wish they communicated better.

I had a beyond excellent experience here! I drove an hour to bring my 2026 Jeep "Reignmaker" here…read more From the beginning of our communication I could tell this place was different, they cared, they responded to all of my questions and concerns. They ended up installing all new speakers and adding a swing door subwoofer to my Jeep. His work was flawless and he cared about my vehicle and my happiness with the outcome. My Jeep sounds amazing! I would suggest Stans Auto to everyone! Honest, hardworking and straightforward. Thank you so much for all you guys did to make me happy!

First choice for taking my car anywhere for anything. It's worth going outside of Grand Rapids for…read morebetter service, pricing, and overall better people! They actually care about their customers and have great pricing. A+

I had a brake line go out. They took great care of me and my car! Was able to schedule in decently…read moresoon, and when they had a cancellation, they got my car squared away sooner. Friendly phone service and front desk experiences as well.

I stopped in to ask about getting some tires put on my car. He gave me a quote and told me to call…read moreand make an appointment for the following week as they were all booked up the current week. I compared their price to another tire place and found them competitive so made an appointment. They offer a key box if you want to drop your car off the night before. They called at 11:34 am to tell me my car was done. They saved my old tires as I requested and loaded them into my car. The tires made a huge difference in drivability and I can't wait for some snow-covered roads to try them out! I would defin recommend this shop for tires!

Once again, Fox Chevrolet earns their place as my 'go-to' for anything vehicle related. Hats off to…read moreBill Gavin who picked up my car and drove it back in the SAME DAY! Fox, IMO, is an exemplar of customer service. It's pretty cool when a dealership lets you have a single point of contact for all of your vehicle needs and the dealership isn't siloed into a department mentality (e.g. 'You'll need to talk to service about that.'). Keep up the great work Bill and Brad!

we were warmly greeted by Shelby when we arrived and everyone was very friendly. our salesman Bill…read moreGavin helped us find the Silverado pickup we were looking for. He spent a lot of time searching and when we picked up out new vehicle he was very helpful going through all the available options the pickup has. the finance person (Keegan) was great at our closing and very knowledgeable about what we needed overall this is a great dealership. Harv and Ann Dumond