I had a great experience at this AutoZone. My check engine light came on right before I was…read moresupposed to leave for Chicago to attend my daughter's college graduation. I wasn't sure what to do! Rome quickly ran a diagnostic that gave me the information I needed to make a good decision. I'm so grateful they were there because my regular mechanic's shop was closed and I wasn't sure where else to turn. I hadn't been in there before but was impressed by how clean and orderly it was. I also appreciated the warm welcome and prompt assistance in my frazzled state. Highly recommend!

I have four parts stores within a 10 minute drive. Since moving here 5 years ago, I have typically…read moreused AutoZone, because the folks were helpful, the prices were decent, and ... honestly, because they made me feel appreciated. Two of the other area stores made me feel like I was a nuisance when asking for a part lookup. I was happy with the Caledonia AutoZone (store 6013). Until today. I was walking toward the door when I saw an oil change kit special. On display were oil drain pans, each containing a funnel, pkg of hand-wipes, pkg of latex gloves, and roll of paper towels. The sign said $4 oil change special. Quite a deal! Since my son just got his own place, I figured I'd grab it. I took it to the register -- and it rang up to around $12. I said: Hold on. What about the sign? So the clerk told me that special was just for a pan and funnel. Looking at the fine print on the sign, I saw that it did indeed say that. It seemed disingenuous to have that display in front of that particular sign, but OK -- I didn't read the fine print, so I guess I'll overlook that. I told him to just ring up the drain pan and funnel. NOW, these two items came to about $7. What in the world??? So I pointed to the sign again, and I was told: that's for a 7-quart drain pan. This is an 8-quart. We're out of the 7-quart size. So I handed him the sign and said (calmly): This should be taken down. It's false advertising. He shrugged, said he was sorry ... and put the sign back up. (There were at least two $4 signs at this display, by the way.) When I pointed out that the store was engaging in false advertising and deception ... he shrugged. The manager was not on duty, sadly. So I left, without making the purchase. Not because the ultimate price for the drain pan was unreasonable ... but because I _despise_ the deception of bait-and-switch tactics. I suppose it's time to try O'Reilly or NAPA again. Maybe they will make an effort to avoid deceptive advertising. Ironically, in an effort to deceive a customer out of a couple of bucks, AutoZone lost a customer who generally spent a few hundred dollars at a pop several times a year ... who will now be shopping just down the road. Why spend money at a place I can't trust?

I didn't know why he has to be so mean. He was mean to me a couple years ago too, very rude n…read morecondensending treated me like I was dumb. He was nice when I picked up the part so I thought, well I can visit n buy from that store again, but when I bought some atf fluid and I was standing to the side where he has you put your merchandise on a cart and I reached to get the change and he tapped on the counter repeatedly n dumped my change in front of their window. I shyly grabbed half the change, and the gallon n he called here's your receipt, I mumbled that's ok. A couple years ago I felt so intimidated that I would have a man friend come with me and only then he left me alone. I told my boyfriend I would rather die before I had to go in there by myself and be treated like that. I don't know what that Manager's problem is

I recently shopped here while we are beer shelter in place orders. Very good job of practicing…read moresocial distancing. Always have the selection of lubricants and fuel additives I am looking for! True Fuel is great for my leaf blower I won't use anything else again.

Absolutely the best and customer service top notch. Had a full Blue Ox system installed on new…read morevehicle. Even made corrections to the RV.

I walked into the store looking to buy a hitch for my new 2020 Palisade. Nobody came to help me. I…read moreinquired about hitches and they assumed they new what I wanted. They didn't ask any questions or offer options. When I asked about the stealth hitches (since they are a dealer) they assumed it was out of my price range. During this time of COVID I was wearing my mask. They were not nor did they offer to put one on. Very poor service. I will not recommend them.

Shaun and his team has done multiple work on my 2023 bronco raptor. Bumpers, winch, lighting,…read moreupgrades, both interior and exterior. Installation of various mods that I put on and helping fix mistakes that I've introduced. They've been several instances where Shaun has talked me out of something because he didn't think I needed it. Or redirected me to a better solution. It's a small shop, with people wearing multiple hats. Does he always answer the phone on the first ring no. But he always gets back with me and the work is always excellent. And listen to his suggestions. They're probably good.

Great service very professional. Did a front-end alignment. It was perfect. Would highly recommend…read morethis shop.

Perfect in all ways .Sent an extra part at no cost to me. The only place to shop for used Corvette…read moreparts Thanks Jonas for all your help.

steve helped me out a great dea las usual! great place to buy your used parts! ty! bill smith auto…read moreparts!

They were the only parts store locally that had the right part and perfect step by step advise for…read morefixing my car. I will definitely be back in the future.

Timely. Friendly. Great service. Replaced a car fob and watch batteries. Knowledgeable too. I would…read morestart here for any battery needs-no need to go elsewhere!

Excellent service! Bought a new car battery here, they were super helpful and the install was free…read moreand pretty quick.

Always kind and helpful!Honest guys with experience ,love their customer service and reasonable…read moreprice. Recommend every time

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town