Great staff and always quality service. I always go to Advance Auto Parts over Auto Zone or…read moreO'Reilly for help and car parts. This location had my alternator for pickup and it was quite a morning! It's an all female staff during the day and they are all so awesome! Charlie helped me test my battery and alternator since my car died on the way there and again when I parked. She is amazing and even told me to come back for a battery check after checking in with my mechanic. I came back to recycle my old alternator core with her and she again did an excellent and thorough job checking my engine. True quality service and I'll be coming back again!

They had a part I needed good price I went to pick it up it was there waiting for me they save my…read morecar it was busy but got me out as quickly as possible

The team at 610 Wheels and Tires are top tier! I can't say enough amazing things. Recently, we got…read more4 new truck tires. They did a great job, and provided quality tires and professional service. At the time of the tire install, they informed me about needing new a lower control arm ball joint. I was already scheduled to take the truck to the dealership on Monday for an oil change, but instead of adding it to the list for the dealership, I entrusted the 610 team to do the job! Fast forward to Monday, oil change went well but the dealership informed me I needed a new ball joint?!?! You can imagine my surprise. I reached out to 610 but initially I told the dealership to proceed. Thankfully, they needed a specific wheel lock in order to remove the tires. That delay allowed me more time for processing all the details. I took an uber to 610 to retrieve the specific wheel lock. They gladly gave me several locks (they weren't quite sure which one was needed). That, to me, is another example of how they're willing to go over and beyond the call of duty. They even gifted me with a wheel lock once the correct lock was identified. The more I examined the imagines sent by the dealership, the more I noticed the pics only showed excessive lube around the joints. Thankfully, bringing the key to them, delayed the process of them conducting the work and allowed me the opportunity to witness for myself the tires being secure and having NO play/free movement. Needless to say, the dealerships assessment was incorrect. The mechanic was very apologetic in his error. New ball joint replacement was NOT needed. All an all, Im extremely pleased with 610's professionalism and attention to details. 610 will forever be my first stop for any of my tire needs. Support local businesses!

Victor and his team are great professionals when it comes to caring for your tires. We have gotten…read moreused and new tires from their shop and so far we have had great experiences. They are knowledgeable and if you need additional work on your car, they point you in the right direction. Definitely recommend!

Hats Off to BMW of Clear Lake taking care of me. I was visiting from Louisiana and busted one of my…read moretires on my X2.. They were able to get me in Monday after incident without an appointment, and a tire was ordered and came in on that very .same day. They communicated with the dealership where I purchased my car in Baton Rouge and the additional tire and rim insurance that was validated and credited. my vehicle was picked up and transported to their dealership from app 4 miles away free of charge, and tire insurance was validated And the work was completed free of charge. Thanks Luis Morales for assisting And all the workers who were so welcoming and helpful.

I will not return to Advantage BMW of Clear Lake. My repair charges increased after I informed the…read moredealership that I had warranty coverage, which left me questioning whether the pricing was adjusted because a warranty company was paying a substantial portion. The final invoice showed $2,192.12 in charges, a $1,542.34 warranty adjustment and $744.92 due from me, but it did not clearly explain how the warranty payment was applied to each repair. The dealership also did not provide the customary vehicle cleaning after service. I expected transparent pricing, a clear itemization and better customer care from a BMW dealership. This experience left me disappointed and distrustful.

Customer Service improvement needed!…read more I pulled in because I saw the garage bays still up and Customers in the inside. I pulled up to a bay to get air put in my tire because my pressure was low and was told by a employee who was standing there that they were closed and couldn't put air in my tire. I went across the street and they were closing but was able to put air in my tire which took about 2 minutes. I know I may need a tire but WIll not be purchasing it from Discount Tire at all

These people are great! I have come here to fix repairs and each time I have been out in 20…read moreminutes. We got forces of new tires for a work vehicle and they put us in immediately and had four guys working on it immediately and we are out here in 25 minutes! It's like watching a pit crew! In contrast, my personal vehicle got its tires from Costco where if you've read my other reviews it took 4 hours at one location and they still couldn't get to it to fix a flat. I will likely get my own tires from there too.

Purchased the housing for my lightbulb at this location only because I was driving past. Service…read moreperson was very dry and did not offer to install. I guess I had to ask:/

It was bad a woman named Ramona sold me the wrong rotor after I told her which one I needed and she…read moretold me the part was going to arrive at 2:05pm it arrived until 4:30!!!! She not only wasted my time but sold me the wrong part she didn't even know the difference of a crew cab and extended cab please don't go to Ramona she does not know what she is doing. NOW I HAVE TO GO AGAIN TOMORROW DUE TO RAMONA NOT KNOWING HOW TO DO HER JOB!!

Had a bad experience here a year ago. Classic bait and…read moreswitch from a phone call. Ended up not having the tires I called for and ended up with 2 different tires in the back so 3 different tires in total!

Owner acts like he doesn't know what he's doing. One day he had no compressor to work. Another day…read morehe was running the shop himself. He lifted my truck then decided to make phone calls, order tires for another customer, received a shipment from a vendor and then spoke bad about him to me. All this while i was waiting for my tire to be replaced. I brought in my own tire and he seemed confused as how to use the machine. After all this he charged me 30 dollars because my tire was a 24 inch. Who charges by the size of the tire? The guy is a joke. Go down a couple of feet for a better tire service and better prices.

I recently purchased a 2021 Audi Q3 from Lexus of Southwest Houston, and it was hands down the best…read moredealership experience I have ever had. My salesman, Chet, was incredibly friendly and personable. Purchasing a vehicle is such a major life event, but his warm approach completely put me at ease. On top of that, navigating the finance department was an absolute breeze and entirely smooth. From start to finish, the entire process was transparent and stress-free. If you want a seamless car-buying experience, go see Chet!

Update 17Jul2026: The sales manager, MyLinh Salazar,…read morecontacted me saying that I was a valued customer and had indeed purchased multiple vehicles at this location. Lexus would take care of my windshield replacement. Maybe they do care about their customers? MyLinh promised me that she would let the service department know and I just needed to schedule service with them. Everything would be on my file. Welp, I texted the customer service line to schedule an appointment; the same line I use to schedule vehicle services. Ana couldn't figure out how to schedule and kept deferring. She first told me that they would arrange for a manager to call me; which they did, and I explained the situation. Ana finally said she can schedule my appointment and to find a date/time that works. Once I provided that information, there way a 2-day delay. She told me she needed to talk to her colleague and they'll get back to me as soon as possible. That was June 2nd.. no response via that text line to this date. Skip forward a week or two, I decided to call the service department directly. I explained the situation, gave them MyLinh Salazar's name and that I would like to schedule a complimentary windshield replacement. Easy peasy.. I got in the books and was scheduled for June 10th at 8am. I came in to drop my vehicle off and they set me up with a loaner fairly quickly, with the understanding that they would call me in a few hours when my vehicle was done. I asked them this question specifically and this was the exact response. 4pm rolls around and I'm curious why they haven't called or provided any updates. I never received a text from the service team, which is abnormal, so I called the service line directly. My service provider called me back and told me they were still waiting for the parts. Why did they schedule a windshield replacement appointment and never order a windshield! Wtf?! So I wasted 2 days of them just keeping my car cause they didn't have the parts to do the job. Austin finally confirmed they didn't get everything in until Friday morning, June 12th. My vehicle was not ready until very late Friday, around 5:30-6pm. I opted to pick up my vehicle Saturday, June 13th, 3 full days later. I'm not sure what's going on with this dealership or their service department. It was a really bad experience, on top of a really bad sales experience (see below) the last 2 vehicles. 18May2026: One of the shadiest businesses I've ever worked with. I've purchased 3 vehicles here over the years and each time, the experience gets worse. My first vehicle was about 10 years ago when Sterling McCall Lexus actually cared about giving stellar customer service, but I've seen this mentality decrease over the years.. maybe due to demand but it's completely unacceptable. I bought my 2nd vehicle during covid and had to wait for it to arrive from Japan. The negotiations felt like a "bait and switch" experience, where they say one thing and come out with completely something different on paper. Luckily we read behind the lines and called them out on it before the documents were complete. This last time was a year ago, and it was with Finance. Again, a sought after vehicle. I had a deposit down and thought it was weird they took my deposit and didn't call me with the vehicle of my choice, over a year later. This dealership wouldn't give you your position # on the waitlist. When I absolutely needed a vehicle due to an unexpected accident, they magically came up with something in production that would arrive within a month. I purchased a windshield replacement option and they told me I could be covered for tires and windshield. I have documentation that the small print about the windshield replacement having a restriction of under 6" was never disclosed. That is, until I called and had to use it. No information about taking a photo with a ruler, or size restriction; the whole package was a scam. Anything less than 6" is not a windshield replacement, just a small chip repair through Caltex. Shady business all around, from sales to finance.

I am so disappointed that this store, despite completing the customer satisfaction survey, has not…read morebeen acknowledged that they made a huge error- leaving the plastic cover on newly installed windshield wipers. Mind you, I came to the store to just get a tire checked. While I was there, I was offerred new windshield wipers to install. The price was comparable to getting them from the part store, so I opted to have it done. It was raining that day and when I received my vehicle I did notice a red object on the driver side wiper, but I thought this was part of its design. It was raining pretty hard, so I couldn't compare until two days later whe I kept noticing that the driver wiper was dragging. I honestly thought that maybe they installed some old wipers because that's the sound the wipers make when they're used up. Upon inspection, I discovered that the wiper still had the red plastic cover on it, which was causing the noise. Once I took it off, the wiper worked fine but goodness, I really felt the store made an huge oversight that could have damaged my windshield. I shared all this in the store's survey feedback over a week ago, but no one has called or sent communication on how they will resolve avoiding this oversight in the future. Stick to Tires DT if you're overwhelmed and too busy to take a piece of plastic off some wipers. Once more, to ask for feedback and do nothing to address the disatisfaction of a customer is useless to do. Stop it.

I stopped by Discount Tires to get air in my tires. I love that it is a free service. I ended up…read morefinding out I had two screws in my rear tires. They also pointed out that my tires were starting to bald which made sense since I was almost at 50k miles and was due for a new set. My original plan was to have Mercedes replace them, but after talking with the technician, we both agreed it probably wasn't safe to drive any farther. I decided to replace all four tires on the spot, and the price was actually a little less than what I would've paid at the dealership. I appreciated how much they genuinely cared about my safety instead of making a sale. despite being very busy, they had all four tires replaced in about 45 minutes. I'll definitely be coming back for any tire needs or minor issues in the future. Great service!