Barb was wonderful and helpfu,,made me smile and laugh,,i definitely appreciated her helping meread more

What garbage customer service. I can't return an unused,…read morestill in the package $15 item because some company said the item has been returned too many times? It doesn't work. Advanced auto says in that situation - Too Bad. Never again will I spend anything at advanced auto. I don't care what they say. I never returned anything to advanced The item doesn't work !! Amazon loves business like this one. My item arrived today and guess what??? Free prime returns.

The best. Honest and dependable work. Family biz that cares about your vehicle running right.read more

The worst garage ever! I wonder how they have good reviews on Google? My experience was horrible…read moremainly because they do not communicate. Dont call and dont answer the phone. Vehicle was with them for over a month and still not fixed. Took car in with AC working great came back blowing hot air. Took it back another 3 weeks. I am going to go get my car at this point fixed or not dont care.

Update: The business responded after my original review and asked me to bring the vehicle back in…read more However, I had already given them multiple opportunities to address the issue. The vehicle was in their possession for over three weeks, and when it was returned, several of the same issues remained unresolved. I even brought it back the following day for an oil leak that was still not corrected. I have since obtained an independent inspection indicating that some of the services I was charged for were not performed or could not be verified, along with additional concerns identified after their repair. At this point, I am no longer comfortable returning the vehicle to the same shop and am pursuing formal complaints and small claims. Update: The business responded publicly asking me to reach out, however I have already contacted them multiple times (including emails sent on April 7 and April 10) and received no response. I am still waiting for a resolution. paid $3,087.65 for repairs that, according to a licensed mechanic's written inspection, were not completed. My vehicle was in the shop for over three weeks, and I was charged for a CV axle replacement, tire replacement, and tire services that were not actually performed. The vehicle is still leaking oil. They also missed repairs like the serpentine belt and wheel bearings. If said work was actually done they wouldn't have missed the wheel bearings, and serpentine belt while they had the engine apart and while apparently replacing the left front CV/axel. Which I would have happily paid for. I have reached out to the business to resolve this and have received no response. This has been an extremely frustrating and costly experience. I would not trust this shop without verifying all work independently.

When you walk into the waiting room, the smell of fresh coffee and cookies greets you. The lounge…read morearea has newspapers, reading material and a TV. As you glance around you notice a container of free snacks, fresh cookies and the password to their WiFi connection. A play area for children and a frig of soda and water for customers. It seems hard to believe you have come to Grease Monkey in Ruskin for an oil change or other car service they provide. Owners Joe and Mellisa Canfield set the standard for customer service and fair prices. From Kurt Beachler who greets you as you enter to the mechanic who will explain the service they provided you will join the list of satisfied customers who keep coming back. This location has been recognized for the service they provide as a wall of accolades and certificates of merit will attest to. I must admit I was tempted to go back for seconds on the chocolate chip cookies but a second cup of coffee took priority.

We got a flat in a rental car heading down 75 from Tampa to AMI. Thankfully, my daughter and I were…read moreable to get the spare on. We safely drove with the donut to Total automotive. The men there were so nice and patched it immediately. They checked that the other tires were safe and put the repaired tire back on. The price was beyond gracious and they filled our water bottles and had us wait in the air conditioned office. They made this incident a minimal disruption and not a huge crisis. Thanks guys!

I don't believe that I could make up a worse experience with a service provider in any industry…read more After a very lengthy period of time to not only repair my instrument cluster but to also diagnose and resolve issues with stalling in my old truck, it died on the way home from the shop, I returned it and they diagnosed and allegedly repaired a different problem, yet it continues to stall with the AC on, which was the original issue. Then imagine my disappointment when I was going to take it out to run around the block two days after limping it home from Total and it was totally dead. Not only will I not return there for any type of service on any vehicle I own or will ever own, I will share my experience with anyone who asks my opinion, and some who don't. Avoid Total Automotive Services at all costs.

Not a lot to say about this auto service store. They generally have what you're looking for and are…read morefor the most part knowledgeable as well as helpful in assisting to your needs. This is a first echelon store

Literally went in for an air filter around 8:40, learned I needed it just a few minutes prior and…read moreknew I'll make it before close, whole time a grown man employee was complaining about me coming in close to closing and yelling what's wrong with you people when my service took 5 minutes, he didn't show me my options and gave me the most expensive one