We got a flat in a rental car heading down 75 from Tampa to AMI. Thankfully, my daughter and I were…read moreable to get the spare on. We safely drove with the donut to Total automotive. The men there were so nice and patched it immediately. They checked that the other tires were safe and put the repaired tire back on. The price was beyond gracious and they filled our water bottles and had us wait in the air conditioned office. They made this incident a minimal disruption and not a huge crisis. Thanks guys!

I don't believe that I could make up a worse experience with a service provider in any industry…read more After a very lengthy period of time to not only repair my instrument cluster but to also diagnose and resolve issues with stalling in my old truck, it died on the way home from the shop, I returned it and they diagnosed and allegedly repaired a different problem, yet it continues to stall with the AC on, which was the original issue. Then imagine my disappointment when I was going to take it out to run around the block two days after limping it home from Total and it was totally dead. Not only will I not return there for any type of service on any vehicle I own or will ever own, I will share my experience with anyone who asks my opinion, and some who don't. Avoid Total Automotive Services at all costs.

These guys are great! Alex gave me a quote $150 less than Shephards in Bradenton and pulled my car…read morein and knocked out the job 1hr12 faster than Shephards. Great work with OEM parts and kind folks. Will be back for all my services. Thank you Alex!

My experience with this establishment happened a few years ago. Me, being a new RV'r brought my…read morerig here because it needed anti sway bars. Besides being charged $4000.00, I also noticed my jewelry missing from a metal storage box I had in my drawer. On the receipt it says, not responsible for missing items. Now I know why it says that. I guess you live and learn.

My car suddenly started puttering and shaking, and I didn't feel safe driving it. I called, and…read morethey were able to squeeze me in the same day, which I really appreciated. They kept me updated throughout the repair, and they had my car fixed and ready the same day, so I didn't have to worry about being without it over the weekend. If you're looking for a shop that's honest, responsive, and gets the job done, I'd definitely recommend them.

I am writing this review based on a recent, disappointing experience with Leisure Automotive. I…read moredealt with Bill, who informed me that my car had been inspected and that the timing belt had broken. He claimed I "won the lottery" because there was supposedly no engine damage, despite the fact that a belt failure on a Honda V6 almost always results in the valves hitting the pistons. Being skeptical, I performed my own inspection. I had personally installed a new OEM Honda timing belt only four months ago and was confident in the work. When I pulled the top timing cover, I found the belt I installed was still perfectly intact. There was no evidence of a snapped belt, a seized water pump, or a failed pulley. I was charged over $1,100 for a timing belt replacement that clearly didn't happen. Based on the symptoms, I believe the actual issue was a simple fuel pump fuse--a repair that should have cost less than $200, including diagnostics. I have recommended Leasure automotive to over 100 people over the last 20 years because I believed he was honest and above board. I actually started working on my own cars in 1979 specifically because a mechanic ripped me off back then; it is a shame to see a shop I trusted for so long compromise their integrity like this. I am sharing this so others can be aware of my personal experience.

I've been coming here for about 15 years. First with my old minivan and now with my 'gently used'…read moreSubaru. I honestly won't trust my vehicles to anyone else in the area. Forthright. Honest. Trustworthy (to a fault). Excellent service. If I could give them 10 stars, I would.

I just got new tires on a work vehicle and I needed an alignment I called proctor's, They said they…read morecould do it within the hour so considering all that was said from some of the other companies around I went to proctor's and they literally had me aligned done right in less than an hour their price was fair it was under the other quotes and I didn't have time to waste all day They did a great job.

My first time here today. They were honest, dependable and reasonable. I will be recommending this…read moreplace to others.

Scheduled it almost a week ago for an oil change, dropped it off at 7:45, it's 4:00 and their not…read moredone yet. How many people that didn't schedule did they move in front of me? 8 hours and still not done! I've been coming here for 8 years, but I think it's time to find a new shop.

I highly recommend Grease Monkey to anyone looking for a competent and trustworthy auto repair…read moreservice. My Chevrolet 1500 truck would not start, and two other repair shops spent a combined eight months trying to diagnose and fix the problem without success. Frustrated, I finally had the truck towed to Grease Monkey. From the start, the check-in process was quick and easy. Joe kept me informed throughout the repair process, explaining the progress and what they discovered was causing the issue. They were able to diagnose and repair the problem, and my truck is now running great. If you're looking for honest, professional service and clear communication, I highly recommend Grease Monkey.

Tried them a year ago on recommendation of a neighbor. Though came in time it was over 20 minutes…read morewaiting until staff took my car Missed the shuttle and wound up sitting their for the duration The keurig machine is ok and seating is ok if you don't mind the drone of the price is right from the 70's Tried again and brought a ride this time. Arrived on time but the service manager couldn't stop his task for18minutes while my wife was waiting before me and then disappears into the office. Only after someone else came out did they take my information. The safety report is not up to standard No mention of fluids other than oil fill. No mention of the wipers. .If it wasn't for brakes it would have been less expensive and more thorough st an express lube

Nothing but great service when I come to Hancock! I blew a tire Saturday afternoon and stopped in…read morewith my donut on 30 mins before they closed and they had a tire for me and put it on super fast! This is not the first time they have worked on my vehicle last minute, so it is much appreciated! They had a tire available and it was perfectly priced and not expensive at all ! I highly recommend Hancock, their prices and service is best I found in the area!

I have had a few vehicles serviced at this shop. I like how the estimate is sent over via email in…read morecase I miss the call from the shop. I just had $780 worth of work completed, and one issue I had (jammed hood latch) was resolved at no cost. I really appreciated that. I would recommend taking your vehicles to this shop

I've deleted my review abt my experience here with my mustang for now. If Michael can make things…read moreright with the warranty yet again than I will keep it deleted and write a good one. But it seems like my techs who worker on my car disregard all morals of good work when things are brought back on warranty so o won't let myself be a door mat

Brought my VW Atlas in for an oil change and full inspection (I did have an appointment). I knew…read moresomething wasn't right with my brakes. Within 2 hours, I received a full report to my phone and was able to see line by line what was erroring and the exact cost. I called the shop to ask a few questions and was able to get a discount code to save a little more money. In the report that came to my phone, I was able to pick and choose which items I wanted worked on now and which items I wanted to hold off on. I told Mike at the shop I was going to take my car to the dealership for one of the items that errored, and he didn't try to convince me otherwise or try to upsell me on anything unnecessary (and as a female dealing with an auto shop on her own, I appreciate not feeling like I'm being taken advantage of!). My car was done the same day and when I went to pick it up, I was in and out within 5 minutes. The shop was clean, Mike was very friendly and helpful, and I noticed a positive difference in my car the second I drove away. German cars can't be trusted with just anyone, so I appreciate a shop that I can trust! I will be back to Autoworks of Brandon, without a doubt!