Highly recommend NOT using this particular location. Had battery voltage error, since the battery…read morewas 3 years old, (factory in a 2022) I stopped and put the new on in in their parking lot. Started after the replacement , surprised to see same error. Had to turn the old in for the core change anyway so asked to have old tested (even though I was now pretty certain I had miss diagnosed the battery low voltage error). Old battery tested fine, asked if I could return the new, ink was not dry on the receipt, was told only if I purchased the new alternator. I calmly walked out without a word, and now cast the bad mojo dark curse upon the location.

I had an issue with my passenger blinker not working. Rene Valdez helped me solve the problem…read more My battery died while I was installing the bulb. Rene even gave me a jump start. Excellent service.

This store has great service. We usually go to the O'Reilly's in the Brookfield area and this one…read moreis quickly becoming our go-to store. Royce is great, he is very helpful and attentive. Great store!

I have seen these guys at the world of wheels car show and vendor booth. The managers were nice…read moreenough to chit chat about their stuff on the table. They had a booth filled with all kinds of free swag but I'm trying to travel light no thx though. I ended up needing 20 amp fuses for the truck. I found a 5 pack for 4.20 for a plug in heater that needs more power than the accessory plug can provide. This place was clean and organized I like how the place is slightly overstaffed to get the customers what they need and out. I usually shop Advanced Autoparts but I dread waiting 3-6 deep just to pay and get through the lines. Now if the parking lot is usually packed expect the service to be extra slow. O Reilly is usually more efficient and convenient even if the price is slightly higher on somethings. Online I could have got 120 fuses for only 3 dollars more just didn't have time to wait. 14/2018

I've been visiting this store since long before the big box, chain, auto parts stores showed up in…read moreMenomonee Falls and Germantown. You have to want to come here, it's well hidden a block east of Main Street and a block south of Appleton Avenue. It's sort-of behind Harvey Moy's Chinese restaurant. Grant is only a block long street that you can access from Grand Avenue (intersects with Main Street.) It's a huge store with a large inventory and a machine shop (if you're into DIY auto repairs.) Frankly, I don't do much shade tree work on my cars anymore because when I open the hood on a modern car, there isn't much under there I recognize anymore. I do happen to own a couple of more vintage autos that I can play with under the hood. I have a lawn tractor with a snow blower that isn't easy to see at night, and I wanted to install a yellow strobe to be seen at night. Most strobes you buy these days have plugs designed for power outlets. (I'm old enough that I still call those the cigarette lighter.) Darrin, the counter guy, went back into the antique, paper catalogs at his station and found exactly what I needed. He disappeared into the warehouse and returned with just what I needed. (Which, I might add, was attached surprisingly quickly and easily and, it works!) As you can see, there is also a large showroom with tools, chemicals, accessories and the like. If you need it, they probably have it. If they don't, they'll get it for you.

Prompt service response to my online ordering of a Brake and rotor kit…read more I went online the day of and spent a while looking at all the local auto stores to see if they had the brake and rotor kit for my MAZDA 3 2005. Turns out only Napa had the kit at the cheapest price. I figured given my age of my car, I wasn't going to sink a heavy amount of money on the brake and rotor kit. So ordered it at near 5 p.m. after work and marked it to be shipped to this store. 30 mins later, got a call from the clerk at that time, and she said it would be there the next day. Next day, went in, wasn't too hard to find. Though it was in a well concealed lot. Clerk was courteous and after a bit of digging around, found the packages. I also picked up some other stuff from the store, Permatex anti sieze and Sil Glyde as well. overall easy experience ordering online at napa and having it delivered. will do again.

Went to look for Toyota parts and guy told me in February that he had two trucks that I could look…read moreat. So I stopped down and they are not letting people in yard and pretty much told me to F off. Don't go here they are rude and don't give a shit. BEWARE OF THIS PLACE

From the owner: Quality Used Auto Partsread more

Beejay is awesome! I stopped in to buy fuses and ask some advice on how to fix my car, which was…read moreblowing 7.5 amp fuses to the "infotainment" system. Beejay listened to me and offered up some advice. He said if I couldn't get it figured out, to come to the store and he would help me, which is what I had to do. Working on car electrical systems, including aftermarket installations, was not easy, but Beejay kept helping me until we found that the parking assist, located in the trunk, was causing the problem! Last year he gave me neoprene rings when they didn't have the right gasket for my Harley fuel tank. I really appreciate the help that they have given me over the years!

Steven (the store's GM at this location) is an absolute buffoon. I've given my business here for…read moremany years--long before he was GM. He used to be at the 102nd & Silver Spring location. No idea why he relocated, but since he moved, I've had nothing but problems. When I shop AutoZone, I buy parts and accessories in advance. Any DIY'er knows you grab what you might need and return what you don't. Common sense, right? Apparently not to Steven. Multiple times, I've tried to return perfectly fine items here--bought within DAYS or even HOURS--only to be hassled. Today I came in with the original bag, receipt, and unopened tools. Steven examined them like a detective, holding parts inches from his face looking for the slightest flaw. He does this Every. Single. Time. For context: I was returning a chrome socket and ratchet. Anyone who works on cars knows chrome sockets almost always have blemishes straight off the shelf due to shipping. Chrome scratches easily--it's unavoidable. Yet Steven claimed my tools were "used," even though they never left the bag from purchase less than 24 hours earlier. It's one thing if a tool looks dragged down a road, it's another to purposefully inconvenience a loyal customer over a $20 return. Newsflash Steven: saving AutoZone mere Pennie's to their billion dollar company isn't getting you that DM promotion. This isn't a one-off. I've learned to skip the argument and just drive to another AutoZone. There, I return the exact same unopened merchandise with zero hassle. Moreover, I've learned that If Steven isn't working, the other employees at this location process returns with no issue. So clearly this is about one man on a power trip. To demonstrate this room temperature IQ specimens laughable incompetence, let's perform an experiment. I took an additional two sockets off the shelf and placed them amongst the one I tried to return in the attached photos. Please, Steven, tell me which was the one I tried to return and which are the "new" ones I pulled off the shelf for comparison. If you have a functioning frontal cortex, you'll notice they're entirely indistinguishable. Congrats, Steven. In trying to block a $20 return, you lost a customer who's spent thousands here over the years and would have continued to do so. My experience since you arrived has been the equivalent of being raked over hot coals.