Found what I needed. Greeted immediately upon entering. Customer service friendly and inviting…read more Quick check out. Can't ask for more than that. I'd visit again.

Sorry to say, but this autozone lost my business when they told me I had to have a stupid mask. A…read moremask is only needed when social distancing isn't possible. This place was dead and I was simply there to buy a K&N air filter but the clown working the register cost that store $65 which I gladly spent down the street at Advance Auto

Drew was a great help sorting out what was needed. Had good product knowledge and very polite.read more

Stopped in this last weekend for headlight bulb replacement. Trevon the associate I interacted…read morewith over the phone, greeted me and apologized that the item was unexpectedly out of stock. He arranged for another local store to fill the order and confirmed that they had it in stock. Went over to the other store and had a polar opposite experience. Manager came out when I pointed out that the bulbs were not installed straight and told me that there was nothing he could do about it and that I'd have to go to a shop to complete the installation. He also lied stating that they don't do bulb replacement, which there website clearly shows that he was lying. He smirked and just stood there, and again refused to offer any other help. Went back to see Trevon at the original store who was able to rectify the installation within just a few minutes. Will never return to the Randall Road O'Reilly's Will definitely return to the Rt. 38 O'Reilly's

My car started to run really rough, to the point where I was afraid to drive it! Had just had…read moremajor servicing a few months before. Had car towed to Crowe's; they quickly found that rodents (almost certainly, squirrels) had chewed thru wiring from ignition system to coil; replaced it for a little under $100. They were completely honest and reliable! Will definitely be going back for more.

Awesome guy! We were broke down on a holiday middle of the night from out of state, he had us back…read moreon the road by morning! So thankful for him! Very trustworthy, he knew what he was doing!

I was a long term customer, over 10 years. We had the family vehichles serviced there…read more My last service was two simple items. One they did not do at all (bleed brakes), the other they returned the car reassembled incorrectly, other systems now not functioning, and new parts broken by the tech. Additionally the very high bill is not itemized with the labor rate & hrs vs parts. The owner only repeated his techs excuses and not serious about fixing the issues or explaining the bill. Beware! All the signals are here. I will not be back unless it's the free tire rotations that come with the tires i bought here years ago. Will not spend another dime at Bunges

I've been bringing my vehicles to Bunge's for well over a decade. I've typically found them to be…read morestraightforward in explaining the situation with my vehicle, prompt in doing the work, and good at communicating the status of the repair or service. Over the years, I'd come to know the guys at the counter well and they had built up some trust with me. For this recent service, I had obtained a quote from a local dealership of $460. I typically would go to Bunge's to avoid paying "dealer" prices. When I told the man at the counter the dealership price, he said that he'd match that price. In the end, the total cost of the service came in at $451 (just below the dealership cost). I'm thrilled that they matched the dealer price and I was able to support a local independent business. They even gave me a ride home after I dropped off my car.

Took my car here after an accident, and when you first go in everything is wonderful and everyone…read moreis very friendly. The problem is when you get the car back. My bumper was fixed, painted, and buffed but it was done very unprofessional and lazily. The bumper and fender was left with buffing streaks all over to which they responded to just wipe with a rag. They didn't bother to cover the rest of the truck when painting, and I was left with paint splatters all over my windshield, doors, and hood. When I called they said to run it through a car wash, but it didn't work. When I took it back they told me they couldn't do anything and to take it to a detailer. They stated that they didn't do detailing services there and I asked how they buffed the bumper and fender when fixed and left it with streaks in the first place if they didn't detail, but they didn't have an answer. The whole staff was very rude after I received my car. Seems like they just wanted to milk the insurance for as much money they could and be done with it, but didn't care about customer satisfaction. Don't recommend this place.

I had an appointment and brought my car in to get the dent out of my bumper. They take my keys and…read moreI sit down to knock out some quick emails. 5 minutes later they tell me I'm all set. Wow, great place. I finally "got a guy" for body repair.

Don't buy from here , don't service here unless you want your car Damaged and then be ignored to…read moreget the car fixed but even if they do "fix" they will send it to a cheap Repair shop that will manage to bring it back in worse condition or with new damage . save yourself the time and headache because even if you work With the GENERAL MANAGER Greg he will ignore your concerns . the could care less

I purchased a brand new black SUV from them, and by the time the dealership finalized the sale it…read morewas past closing. They ran the car through the car wash and my salesperson agreed that I could return it later for proper detailing, so I returned within 30 days. Upon arrival at 11A, Frank in the service department, acknowledged the type of service to be done and they kept me waiting for 3 hours only to return the car in the worst condition it was horribly smeared all over. Moreover, the dealership finance department held my large deposit check for several weeks, hoping that it would bounce. I had to call the manager and tell him to process the check. My salesperson was wonderful but the rest of them are not. I don't recommend FOX GMC.

I keep coming back to this location even though it's farther from my home than others. Joe is so…read morehelpful and kind. I never, ever feel pressured to get extra work done.

I was 90 miles from home, near starved rock , on a Sunday when i got a flat. Everything is closed…read moreon sundays near starved rock and most places there may not be equipped to deal with a tesla. It was going to cost me over $700 for a tow back to my area. I had the tire slime that is supposed to coat the inside of your tire so you can drive together to a place. But didn't seem to work, i still had a slow leak. So in trying to find a place open on Sunday that could handle Tesla, i found this Firestone in Aurora. I spoke with Bryan on phone and he confirmed they could do it, but they may not have the right tire in stock. Fortunately i had an extra tire with me, and learned the hard way, the night before, a tow truck can't just put a new tire on a rim, it has to be done at a shop. So i drive to Firestone, refilling my tire with air until i got there. Fortunately, that worked. Brian couldn't have been nicer . The shops pretty busy and he tries hard to accommodate everyone. They put on the new tire and i was on my way. I was so relieved and so grateful for Brian's care. I highly recommend this Firestone. I can tell they care bout their clientele. Also their bathroom is really clean. Thanks, Bryan! I was so stressed out and the sense of relief that i could then get home safely was such a relief.

Excellent customer service! I'm officially a returning customer. Ramiro did an outstanding job…read morehelping me out.

Advance Auto was our next stop after AutoZone (across the street) didn't have the part we needed in…read morestock. Having competing auto part businesses across the street is a beautiful thing. Otherwise we would've had to drive another 20 minutes to get to the next AutoZone. This store was noticeably less busy than AutoZone. We were helped immediately, and the employee who helped us retrieved the part so quickly that I don't think I even blinked. Aside from his speedy service, he was kind of cranky looking like maybe he was hungover (it WAS a Sunday afternoon) or as if his boss yelled at him (maybe for being hungover?) My dad opened the box to make sure all parts were present. The employee looked less than amused, as if my dad were doing something wrong like eating a bag of potato chips before paying for them. Aside from grumpy helping us, we were in and out of here fast. I wasn't sure if the grumpiness was worth noting, but even my dad noticed and said, "what was up with that?" when we left the store. He isn't usually the type to comment on someone's mannerisms or even notice social awkwardness in the first place. At least it gave us something to laugh about later.