Wow! Incredible, friendly service. Huge shout out to Arvin (spelling may be wrong). I came in for…read moresome help and guidance today after discovering my headlights were out and he went above and beyond helping me. Thank you so much!

Imagine working for a company that couldn't care less about the people who work there. Imagine…read morebeing an employee for several years, working through a pandemic, short staffed and hearing about record profits. Now imagine asking for a raise, only to be told that they don't give raises based on merritt. Now imagine getting an alert from indeed, with a job offer from the company you work for, with a higher starting pay than you currently make after being there for many years! Imagine yourself being, undervalued, underpaid and only getting 2 holidays off per year. Imagine your paychecks showing up late, sometimes as much as 4 days! If you've been a frustrated customer here. Keep in mind that this is how the employees are taken care of. We've got people who have been working in the stores for over a decade, making what the current starting pay is. They've got enough money to sponsor race cars and Motorsports events. The higher ups will buy their friends, pit boss grills and 60" flat screen TV's. (Which they had delivered to our store and made us hold onto until their friend came to pick it up) But what do the dedicated employees get? Annual cost of living increase that hasn't even been enough to get us to the point of the new current starting pay! What a rewarding job.

Been here several times. The staff was nice enough once…read more They used to know what they were doing. However, it has become apparent over the years that they either hire anyone that walks in off the street or simply do not care about their customers. It's sad to see however times changes and so do business, Maybe they will fix themselves someday. I've gone in there and asked for spark plugs for a V8 dodge and they tried to give me spark plugs for a lawnmower. Make sure if you buy anything here you make sure it's what you ask for. I've had tried numerous times to order paint or have paint made up here. Twice on the phone, they have told me they don't make it or never have done it. One front desk member tried to get into an argument over the subject. If you want paint made up for you I recommend going to the gray Nappa and have them order it for you. It will come from the Westbrook store, Even though they say they don't do it. Also, be sure to mention that you have AAA if you have it of course. It will help with the price. Personally, I would avoid this store at all costs.

Mike the owner is a good friend of mine great guy to work with good businessman if you're in that…read morearea go in and have a chat with him and buy some parts from them Napa got the best parts going

I recently had a driver's side windshield wiper blade break after a recent snowstorm…read more I stopped in to Napa Auto parts in South Portland and am happy to say I received excellent customer service! Upon entering the store, I was immediately greeted and asked what they could do to help. They took the blade outside to my vehicle to see if it could be repaired. It was in fact broken so the employee immediately located a reasonably priced new one for me and installed it right away, free of charge. I was pleased to have this taken care of so quickly! I highly recommend this business.

They refused to honor a lifetime warranty of one of their brake calipers. I had to go to a…read moredifferent store to get it replaced. Be wary of this store.

Went there to get wipers foe my car, 4 people at the front trash talking each other, one person…read morestarted to help but was having problems ..ask for help they started trash talking again. So I told them i would go some were else were someone could help me..they gave me words as I Left. So if you want help this is not the place to go

I was having trouble with my windshield wipers and went in there to get a new pair. Turns out they…read morewere just not installed properly in the first place. One of the staff members was super helpful and actually went outside in the freezing rain to help fix my wipers. It was super kind and he didn't have to do that. Highly suggest, great customer service!!

Craig is a fantastic mechanic who has helped us out on all our cars and keeps them running. I have…read morea 2005 CRV with 246,000 miles and it runs great thanks to Craig.

From the owner: full service auto repair,undercoating and rust repair at very competiive prices,40 plus years in…read morethe automotive business

I just had the worst unprofessional experience with Napa Bridgton, Me. Brought brakes back that…read morewere purchased 2 months ago that are worn down to the metal and will not warranty them. Says brakes are from another store, which how do you know that by looking at a brake pad???? Very unethical when we have our receipt...so how does a warranty work if they don't honor it? Beware of this store!!!

Sat in your parking lot for 2 hours waiting for a tow. Literally not one single employee ever even…read moreasked if I needed help as they walked by getting in and out of the delivery trucks. . Thanks

My car wouldn't start, so I called my auto club. They Jumpstarted my car but said I needed a new…read morebattery. Tim at Advanced Auto got me a new battery and installed it right on the spot. Super fast and great customer service. I would highly recommend them!

drove an hour to this advance auto parts on Sunday afternoon. Arrived one hour before closing they…read morewere just closing the doors and locking up claiming that they were short staffed and it didn't matter what it said on the website. Avoid this store.