So just over two years ago I had my mechanic replace all rotors and pads on my 2004 Audi A6 Avant wagon. We purchased the highest quality offered as I do not want to worry about warping or brake noise. Then when I start getting brake noise I brought the car back to the mechanic and he showed me that the rotors are scaling with pieces of the rotor actually pealing off the face. Note that this was still with the first set of NAPA's high end brake pads. Mechanic stated to me that this is clearly a warrantee issue with a product fault. NAPA who delivers to this mechanic daily responded with "sorry but the warrantee expired a few weeks ago". Really - That's Napa's position on what they offer as their best available product? Long and short is that as a single dad with two kids in school, I will not be purchasing auto parts from NAPA again for any of my 4 vehicles that are all ~ 10 years old. That age of a vehicle is the sweet spot for part stores as the consumer is typically not taking the vehicle to the dealer. I'll try to post a picture. AVOID NAPA brakes! Chuck read more

NAPA Auto Parts - Pads that were installed new with the new rotors still have life on them and chunks are falling off the face of the rotors. - Auto Parts & Supplies Near Me - WINDSOR LOCKS, Connecticut

See all

I've used the napa paint store several times buying product in my line of work- this last visit has made me want to find another supplier- I had paint mixed, like several times before, yet this time, I got half the paint I normally get, at the full price- the job wasn't able ti be finished, and the employee says they all get the same amount of paint mixed- he wouldn't even look at the difference in ounces, nor the fact that I know how far 8 ounces of base coat can be sprayed- now, costing me extra time and money, the panels have to be wet sanded, again- so that more base coat can be applied- which I'll be getting from somewhere else- this paint supply store has gone downhill the last couple months in my opinion- however, if I know for a fact that Ms. Patty is there, I'll buy product- she's the best at her job, has the knowledge of products and how to apply them better than some of the guys I've worked with in body shops- if Ms. Pattys at work, great place, if she's not there... keep rolling to the next place. read more

Good inventory of parts and supplies with friendly staff. I have been to this store at least ten times and been satisfied every time.