1. Napa Electric

    1. Napa Electric

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    Napa, CA

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    Updated a few days ago

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    Electric inspection

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    I've used Napa Electric on several occasions, very pleased, very efficient and most of all great work & great people!

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    Ask the Community - Napa Electric

    Review Highlights - Napa Electric

    Patrick (one of their many fabulous electricians) showed up to install the fixtures.

    Mentioned in 3 reviews

    Read more highlights

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    Northern Pacific Power Systems

    Northern Pacific Power Systems

    4.9
    (91 reviews)

    We recently had solar installed by Northern Pacific Power, and the entire experience was excellent…read morefrom start to finish. The project was incredibly well organized, from getting our initial pricing through every step of installation; nothing fell through the cracks. They also handled all the back-and-forth with PG&E, which meant we didn't have to worry about a thing on that end. Dan Moran managed the project and kept everything streamlined throughout. After installation, he came back out for a consultation with my husband and me to walk us through the app and show us how to get the most out of our system. Cassius Camus, our energy consultant, helped us get set up with the right plan from the start, and Colton led a clean, professional installation. Every part of the process felt carefully handled. If you're considering solar, I'd highly recommend this team. They are professional, organized, and locally owned! They made a complicated process feel simple, and the job got done in record time as well.

    Five stars for the installation -- outstanding project manager and crew: responsive, punctual,…read moreprofessional, top-quality work. One star for the sales process. When we raised concerns, I believe the salesperson my partner dealt with wanted to make things right, but sales leadership stepped in, dismissed our concerns as unfounded, and offered nothing. Those concerns were (and still are): 1) Sketchy contract execution. NPP offers a 5-year prepaid lease in partnership with Balto Energy. It lets homeowners offset installation costs because the leasing company collects a 30% federal tax credit (no longer available to homeowners) and, in NPP's words, "monetizes that tax credit over 5 years." The contract was executed by sending the DocuSign to just one partner, with all owners lumped onto a single signature line -- one person signing on behalf of the other. For a married couple in California, that's legally questionable under community property law, given a) the encumbrances placed on jointly owned property, and b) no power of attorney authorizing one spouse to sign for the other. I never saw the agreement until installation was underway. 2) Misleading claims. My partner was told, verbally and in writing, that we'd "own the system outright" at the end of the 5-year term. In truth, the contract contains only vague language about a fair-market-value buyout, with no detail on how to initiate it or who to contact at end of lease. We've had zero contact with Balto through this entire process -- only NPP -- yet NPP's sales director told us they have no role in the lease agreement once it's signed. In other words, they don't stand behind the product they sell. Don't be like us -- do your diligence (especially if you're over 65 and new to solar leases), verify every claim against the actual contract language, and make sure all owners review and sign every agreement.

    Ambrose Solar

    Ambrose Solar

    4.7
    (272 reviews)

    My husband and I dug in our heels FOREVER, when it came to getting solar. There were all kinds of…read moresalespeople who came to our home on a monthly basis, and we just never had a real peace about being able to trust what we were being " sold", or told. My parents purchased solar from a HORRIBLE company that sounds a lot like 'SunFun'. After they passed away, and the house was sold...we were STILL making the monthly payments for over a year!!! That SunFun organization REFUSED to transfer the solar to the new homeowner, and eventually stopped taking or acknowledging our calls. It wasn't until we had to threaten the new homeowner with a lawsuit that SunFun finally transferred ownership. Due to this, we could not trust any of these solar companies...that is, until Kevin Bedard came to our home, and explained everything in great detail to my husband and I. He took the time to hear about our concerns, and he showed us how he truly cared. That same week, we spoke to two other families who shared their positive experiences about Ambrose Solar that made us feel that we would be in great hands. We had FINALLY FOUND A PEACE about getting solar on our home; KNOWING we would be in good hands, and we were ALL IN. It's been six months now, and we are beyond pleased with our solar panels, and the two Tesla batteries we have purchased. We are true fans, who have NOTHING but RAVE REVIEWS for this company. If you don't have solar, or if you need to add solar, Kevin Bedard is your man! and Ambrose is your company. Every employee has been amazing and helpful. In a world where customer service has taken a dump, this company has remained a class act. So again...if you are considering solar, call Ambrose, and tell them Albert and Rhonda sent you.

    My project is now finished and it's been about 6 months turned on and functioning- I'm still so…read moreglad that I did this with Ambrose Solar. Any home renovation project has bumps, and this one had its fair share: after initial install they monitor the systems production remotely to see if it's doing what it's supposed to/expected to, and my system was initially under-performing. They caught it and sent out a team to problem solve it, which took a couple tries, but they didn't drag their feet, they kept on it and kept at it and got it resolved. It was no fault of theirs, just a technology glitch. Core fear was that they would give up after a couple failures and leave me following up with them to get it done, but I never had to worry about that. I also did not end up liking where they placed the control box- it was something that was going to make future maintenance of my house trim problematic down the line. They willingly moved it up a few inches for me (and my only complaint was the team that did that didn't patch the original hole as efficiently as they should have. If I had understood the box placement better on the first pass that would never have happened, so this is a bit of a complaint of my own making.) Jon Landsman, who sold me the system, stayed with us the whole time tracking the project, checking in, and following through on every detail, every question, every concern. He never made me feel like the demanding diva that I am, was always prompt and gracious! The bottom line is that start to finish, even with a few bumps in the road, I have zero question that this is a company that legitimately cares about doing what is right. The culture of deeply valuing customer service that they have built is unmatched by many businesses these days. I am SO pleased, and SO impressed, and I can promise that you will be too!

    Roofmasters

    Roofmasters

    4.8
    (180 reviews)

    We needed a roof inspection to help deal with leaking mounts from our solar lease company to help…read moreus push to get them to fix the issues. Roofmasters was able to make us an appointment quickly and did a very thorough inspection with every detail we could have asked for int he report. They were also helpful to provide us quotes on repairs or roof replacements without being pushy just to make sales. Their staff are genuinely helpful, skilled, and very nice to work with. I would gladly recommend them to anyone.

    Due to an edict by the home's insurer to replace the roof, an estimate was requested by…read moreRoofmasters. Upon review of all the estimates, not the lowest, nor the highest, they were chosen due to their history in the community, reviews, and BBB standing. In addition, they could meet the assigned deadline. We were placed on the schedule for February 10th. My prayers were there would be no rain until February 14th or 15th. We almost made it, however the rain came pouring down on the 10th and 11th. Thursday, February 12th dawned full of sunshine and the tear out commenced. Additional work was uncovered which unfortunately, yet understandably increased the price. Work continued, the city inspector, approved, and the tiles were installed. As the weekend approached so did an impending storm. The team returned Saturday, February 14th which meant they were with us and not their Valentines. Thank you!! The roof was completed before the storm and we've had several days of rain to test it out. No leaks!!! Johnathon, Ray, Omar, and the double crew were friendly, thorough, and left the job site clean each day. Excellent job and the roof looks amazing. Highly recommend Roofmasters.

    B Henry's Quality Electric

    B Henry's Quality Electric

    5.0
    (379 reviews)

    I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

    We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

    Vital Energy Solutions

    Vital Energy Solutions

    4.3
    (35 reviews)

    Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

    I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

    Napa Electric - lighting - Updated July 2026

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