Kip was amazing. He answered the phone promptly and was on time. He removed stains that were on…read morethe carpet from the earthquake! And believe me other companies have tried and failed. Best part- no chemicals and dried in 2 hours not 10! Do not hesitate to call him. Reasonably priced and nice as well.

We used this service to clean our dining room, hall and stairs. The result was utterly terrible…read more The cleaning brought the dirt to the service but without enough water to clean it, leaving a dark dirty appearance and a stiff residue on the carpet. We had to employ another company to steam clean twice to bring the stairs backup to normal. I contacted the Chem Dry central office but they said they have nothing to do with the individual owners they just supply their chemicals. DO NOT USE THIS SYSTEM TO HAVE STAIRS CLEANED. This system is not good for light colored carpets, as it leaves it looking dark and soiled.

I highly recommend Graham Carpet Care. Jim Graham is a one man show so you know exactly who will…read morebe doing the work. He does an amazing job. We have used him twice and were blown away by the results. He removed stains I thought were completely hopeless. It exceeded my wildest expectations. We've had him do carpet, rugs, couches, chairs and cushions. Jim is professional, conscientious and hard working, easy to work with and his results are superb. Definitely recommend.

Very happy with Jim.He did a great job and was on time !!!! Carpets look great.Thank You.read more

I booked National Multi Steam for carpet cleaning at my home in St. Helena, CA, and it was a big…read moredisappointment. They showed up late with no notice, the technician seemed rushed, and after the cleaning my carpets looked no better--stains were still visible and the overall appearance hadn't improved. I reached out afterward to ask for a follow-up or partial refund, but no one ever responded. The lack of professionalism and customer service was extremely frustrating. Based on my experience, I would not recommend this company to anyone.

Alfonso arrived today with his team and did an amazing job! He was professional and the price was…read moreperfect. They helped move furniture around as needed to do a very thorough job in our home. I will be using him again next time! Highly recommend!

If you're looking to get your carpets REALLY clean, book with them ASAP! I've been dealing with…read morethem for about three years now and their customer service is 10/10 every single time. Super respectful, they take their time, and never rush the job. I have two French bulldogs and every time they come, they get ALL the smell out of my carpets. Like brand new fresh. They're the best, no exaggeration. If you need your carpets done, book them!

Amazing service i had a small issue when i pulled my rv out of storage and was detecting a heavy…read moresmell of mold. Not only did they preform a mold treatment but they were able to rid my unit of the smell an also restored my carpet back to its original glory. It looks brand new, thank you again for taking care of this issue and making my family safe. The price was extremely fair and i will use them again in the future in my home.

Dave is very kind and honest. He did a great job cleaning my…read morecarpets. There was no scent and my carpet was dry before he even left... which is a huge bonus!! My cat was free to roam immediately

Used company before and service was great. Unfortunately, when serviced recently services were done…read morevery sloppy. Cleaner did not clean up after themselves. The product that was used to clean was left all over walls and baseboards.

Always great service and value. Super friendly too. Did a…read moregreat job cleaning our carpet, area rug and upholstered chairs.

Every time Andy comes and cleans my carpets, I invariably ask myself why I wait so long between…read morevisits. Prompt, pleasant, and reasonably priced, do your self a favor and have him come make yours look like new again!

Hired this company to come out and clean a small one room guard shack for our community. They are…read moresupposed to be coming every two weeks. I've had the owner out here twice because when I've gone in it hasn't been clean at all.. This past weekend when I was there the place was FILTHY! I took several photos and sent an e-mail with the photos to the owner Jason and the accountant Jennifer. I have yet to receive a response to my e-mail or a call as requested.. We've been paying for over a year for them to come out every other week! I have NO idea what they have been doing for the past several months because as one can tell from the photo's this isn't dust or grime that is just from days, weeks or even a few months..

My dog was recently sick with a stomach bug. One morning, I woke up and found that in the middle of…read morethe night, he had left "presents" in both of my children's bedrooms. This is not something you are prepared to deal with in that narrow window of time we give ourselves to get out the door. I panicked and picked up what I could and then covered the area in baking powder, leaving myself a disgusting trail to deal with when I came home from work. I was reliving my horror story to my co-worker when they recommended Frank's to get the carpets cleaned professionally. I've never had a professional carpet cleaning done while I still lived in a location, but I was just saying that my youngest son is always on the floor with his legos and toys and that I was completely disgusted that he would be coming into contact with any dog poop residue from any failed attempt at cleaning I might have tried. I got on the phone with Franks around 10:30. When I asked about availability, they told me their carpet tech was going to be gone on vacation for the next week and that he was completely booked for the day. I don't know if it was the panic and anxiety in my voice, or magic carpet angels that helped me, but they looked again at the schedule and asked if I was flexible to get home and let them in about an hour. When I got to my home I was greeted by their carpet techs and they got to work, right away. They were in and out in about 30 minutes total. While they were there, they did both of my son's bedrooms and I asked if they could make a sweep in my own room as well since they were already there. The carpets looked absolutely amazing when they were done. Despite what I had done with the baking soda, everything was cleaned so well, it smelled and looked like new carpet. Price was not my immediate concern, but when I received my bill, I thought it was very reasonable. I would recommend Franks for carpet cleaning in Napa and I will definitely keep their number on hand for any future disasters.

Great service at a great price! I shopped around for carpet cleaners and found Nelson on an ad he…read moreput on Facebook. I decided to give it a try since his prices were very reasonable. He and his crew showed up on time and were extremely professional and fast! They had our carpet cleaned throughly in 45 min. I am so glad I decided to go with him. Great service at a fabulous price!

My carpet looks amazing! Very satisfied with the service the owner provided. He was here on time…read moreand did a wonderful job. I highly recommend him, also the price was the best I can get! Thank you NC USA Carpet Cleaning.