Michael Camerino is the most rude, abrasive thing I've ever had the displeasure of dealing with…read more I was quoted 6 months, waited 7, for them to have me drive 40 minutes to the mechanic only to tell me they got the wrong screen delivered. The service manager there is the definition of the word "empty". Second time of coming in to fix my car in a year and both times he is just plain nasty. Rude, talks over you, shows zero care for customer service or empathy. Told me it's "not my problem" my wife is pregnant when I told him I needed a replacement car because she needs the computer system for her car to drive that I waited 7 months for. My 70 year old mother was there too, and when she tried to speak he stuck his finger into her chest and said "well first off" very very rude to where I had to stand in between my mother and him to give space. Laughed when I asked for a replacement. Laughed when I told him I defended my 70 year old mother. He needs to be fired and replaced.

I don't write reviews very often, but this dealership absolutely earned one. I've owned Porsche and…read moreMercedes over the years, and my wife has a Tesla, so I've seen a few different buying experiences. Other than the Tesla process, this was easily one of the smoothest, most seamless experiences I've had. After hitting 4 or 5 other dealerships, I finally landed here in St. Pete, and it was just different. No pressure, no games, no shady stuff, just straightforward and respectful. I traded in my Tacoma and bought a low-mileage Tundra, and from start to finish it was just easy. Huge shoutout to Sam J. He was awesome. He clearly loves what he does, and he was just as excited about the truck as I was, which made it fun, not stressful. He never once pushed me. And honestly, the finance side was a breath of fresh air. That's usually where I brace myself, but the finance manager was professional, clear, and respectful. No pressure, no fast talking, and everything was explained cleanly, which truly exceeded my expectations. Big purchase, big decision, and this team made it feel simple and solid. If you're looking for a new or used car, I'd definitely recommend stopping in. Ask for Sam J. You'll be glad you did.

I have used Suncoast three times in the last 15 years, the last time being last Saturday 10/29/22…read moreand it continues to be my dealer of choice for their automotive line-up! They are a family owned and run operation that seems to pay attention to what matters to the customers and their staff go above and beyond to get the job done. This last purchase my previous sales representative Amy Walker (she was great our 2nd last purchase) wasn't in so we were pleasantly greeted with Devin Wilder's welcoming offer for assistance as we walked in the front doors. Devin, an associate with about 5 years of tenure from my recollection was great in product knowledge while maintaining a very positive "can-do" attitude throughout the purchase process in a comfortable and low-key manner that was simply enjoyable and stress free. Other administrative support staff were all extremely helpful and pleasant throughout the entire transaction. We had originally stopped to see a specific CPO used vehicle which had unfortunately for us just been sold and he offered us other options on a similar new and in-stock vehicle to which we happily agreed! The whole process from start to finish was as good as it gets in my opinion and we will be sure to visit Suncoast for our next vehicle sometime in the future. If you want a friendly, knowledgeable and relaxed, comfortable experience, see; Devin Wilder

I purchased a used vehicle a month ago from this dealership, which I'm beginning to regret. I…read moreunderstood that I was purchasing it with the various obviously visible dings, scratches & chips in the paint & windshield & the fact that the cup holder cover was missing. I also noticed certain other issues such as the steering being a bit rough during the test drive & upon the salesman showing me the view of the trunk & the location & shape of the spare tire, that the latch was not working at all & had to be replaced, which was taken care of on their end. None of those issues were considered "deal breakers". However, upon cash purchase & taking the vehicle home I very quickly noticed that the rear driver's side window was completely inoperable, which was never divulged to me either via the vehicle's Carfax report or verbally by any of the staff & which is obviously an issue of not only ethics but more importantly of safety. Since the ink was not yet dry on the purchase contract & the vehicle was still literally sporting the temp dealer issued tag that I had just left the dealer lot with, I immediately made several unreturned phone calls to the service department, leaving messages on their voice mail. When I finally received a return phone call days later, it was conveniently after business hours had closed for the day AND the week. I finally decided to just drive directly to the service department & handle it face to face instead of over the phone. That also proved to be a complete waste of time since they told me that it would cost over $430 to replace the window motor on a vehicle they were well aware needed replacing prior to my purchasing it & conveniently chose to withhold from me. Of course, I declined to fork over that ludicrous amount of money for a problem that should have been addressed in the same manner as the trunk latch. Again this is an issue of lack of ethics, in addition to being a safety hazard. From what I understand I am entitled to four free oil changes at this dealership, but I am considering biting the bullet & paying out of pocket in order for a more reputable establishment to handle my future vehicle service issues since I don't trust this crew one iota. My wife & I are also leaning towards dropping the Better Business Bureau & Pinellas County Consumer Protection a line about the unethical conduct perpetrated at Suncoast Chrysler Jeep Dodge Dealership. I strongly recommend for folks to avoid making any purchases or doing any business with an operation like this.

Best, reliable and honest auto repair shop in town. Service is always exceptional. Pricing is…read morereasonable. I won't take my vehicles anywhere else. Jim and his team go above and beyond.

I would highly recommend True Auto to your car needs. He's honest and communicative about what's…read moregoing on and his pricing is fair. So happy to find a place I can trust.

Vladamir was my service coordinator today for 2021 Rav4 for my yearly oil change and safety check…read morebefore I drive to Seattle. He was also my service coordinator last year. His attention to detail and ability to get my warranty issue take care of very quickly was very appreciated. I will request him again.

As a concerned citizen and advocate for consumer protection, I feel compelled to speak out about a…read moretroubling experience involving AutoNation Toyota in Pinellas Park is located at:8501 US Highway 19 NorthPinellas Park, FL 33781. A young single mother, raising a son with muscular dystrophy, reportedly spent $10,000 on a vehicle that became inoperable within just two weeks. When she returned seeking assistance, she was allegedly told she would need to pay an additional $4,000 for another vehicle rather than receiving meaningful support or accountability. This story, now circulating on TikTok, raises serious questions about ethical business practices and the treatment of vulnerable consumers. Businesses that serve the public have a responsibility to operate with transparency, fairness, and integrity--especially when dealing with families already facing significant challenges. Rather than responding with hostility, the community should focus on lawful and constructive action: documenting complaints, reporting concerns to consumer protection agencies, organizing peaceful demonstrations if appropriate, and encouraging public awareness so others can make informed decisions. Accountability is essential in maintaining trust within any community.

I found the car I wanted on Autotrader and received a call from within an hour. He worked on the…read moredeal and had me pre-approved within a couple hours. Scheduled appointment for the next day and called to confirm the morning of. He was very pleasant and did not pressure me at all. At the dealer, I received the same level of customer service in all areas including Sales, Finance, and Management. awesome in the finance department. He was very personable and made the transaction less stressful

Got an amazing deal on a BMW X5 diesel off Craigslist. 1 year warranty on the vehicle, and very…read morelittle miles. Easy people to work with, and got the car shipped directly to me. Awesome!

Frank Lovett did everything possible to help my husband and…read more myself along with our son-in-law to find a car that we need. Crown employees and Frank performed the task of completing the sale in a timely manner which was appreciated. I would highly recommend this salesman and Crown Honda.

If you are looking for a seamless car-buying experience, I highly recommend Crown Honda…read more Alen provided incredible service, accommodating our schedule by FaceTiming me to do a comprehensive walk-around of our Honda Pilot TrailSport before we even arrived and took the time to further ensure we were happy with the vehicle when we arrived at the dealership. When it was time to close the sale, Dali stepped in and was a true professional. He made the financial wrap-up efficient and ensured the vehicle was perfectly detailed and fueled up before handing over the keys. Alen and Dali both made this a zero-stress, easy, purchase! Thank you Crown Honda for the amazing experience!

Paul the mechanic is the best in the business. He diagnosed the problem in a flash. He had the…read moreparts and vehicle back up and running before lunchtime. Five stars are not enough for this fine mechanic.

I wouldn't even give them one star. I won't bring names into it. Pinellas Park BYRIDER If you have…read morea vehicle through them. All I'm going to say is Good luck and Run. Pay off that loan and never look back. Bad for business, good luck to you. Auction bought cars for cheap they turn around and sell it because it came with a set of keys. Horrible business people and I feel bad for you if you are intwind in any deal with them. Get out of it , if you still can, thank me later. It's The most unpleasant and unprofessional service "mechanic" department experience I ever dealt with. Good luck to you if you chose JD Byrider pinellas park pinellas county.

Staff is very helpful, and very nice. Me and my girlfriend got our last two cars from them. I've…read morehad not had any issues with them since we had them even with our credits as bad as they are we were able to walk out with a vehicle and a 2019 at that.

Many years ago I tried to buy a car there and I did have some money but because my credit wasn't up…read moreto their standards I couldn't get the car I wanted so I went to Tampa and I bought a car and paid $410 a month with no problem

Buyer Beware I…read morepurchased a vehicle from AUTO BY TOM INC, and the car broke down immediately as I was leaving the dealership. I returned it the very same day and formally requested a full cancellation of the contract. The vehicle has remained at the dealership since that day -- I do not have possession of it. Rather than resolving the issue fairly, I was informed that the contract would only be canceled if I paid $3,500. I do not have this money, and I do not believe I should be required to pay thousands of dollars to cancel a deal on a vehicle that failed immediately and was returned the same day. I contacted the financing company and was told that only the dealership has the authority to cancel the contract. I have made multiple good-faith attempts to resolve this matter amicably, but I have consistently been told that cancellation will only occur if I make this payment. This situation has caused me severe stress and emotional distress. I am currently seeking psychological support due to the impact this experience has had on me. Additionally, I am deeply concerned about potential damage to my credit score -- something I worked very hard to build honestly and responsibly. I expected professionalism, transparency, and integrity when purchasing a vehicle. Instead, I feel trapped in a situation that could seriously harm me both financially and emotionally. Based on my experience, I strongly advise anyone considering doing business here to proceed with extreme caution and protect themselves carefully. Cuidado Compradores Compré un vehículo en AUTO BY TOM INC y el carro se descompuso inmediatamente al salir del concesionario. Lo devolví el mismo día y solicité formalmente la cancelación total del contrato. El vehículo ha permanecido en el concesionario desde ese día -- no tengo posesión del mismo. En lugar de resolver la situación de manera justa, se me informó que el contrato solo sería cancelado si pagaba $3,500. No tengo ese dinero y no considero que deba pagar miles de dólares para cancelar una compra de un vehículo que falló de inmediato y fue devuelto el mismo día. Me comuniqué con la financiera y me informaron que únicamente el concesionario tiene la autoridad para cancelar el contrato. He realizado múltiples intentos de buena fe para resolver esta situación de manera amistosa, pero constantemente se me ha dicho que la cancelación solo ocurrirá si realizo ese pago. Esta situación me ha causado un estrés severo y una gran angustia emocional. Actualmente estoy recibiendo apoyo psicológico debido al impacto que esta experiencia ha tenido en mí. Además, estoy profundamente preocupada por el posible daño a mi historial crediticio, el cual construí con mucho esfuerzo y de manera honesta. Esperaba profesionalismo, transparencia e integridad al comprar un vehículo. En cambio, me siento atrapada en una situación que podría perjudicarme seriamente tanto financiera como emocionalmente. Basándome en mi experiencia, recomiendo a cualquier persona que esté considerando hacer negocios aquí que proceda con extrema precaución y se proteja cuidadosamente.

DO NOT BUY A VEHICLE FROM THIS PLACE, THE CARS ARE NOT RELIABLE…read more We bought a broken vehicle. He is not a trustworthy person. As soon as we left the store, the van broke down. The moment the vehicle malfunctioned, I immediately called him and informed him that I did not want to proceed with the purchase, as the vehicle was obviously defective. But the worst part was the lack of respect shown to me and my wife. He mocked my situation, treating us with extreme disrespect and lack of empathy. I have a record of everything that happened with photos, videos, and text messages. My wife and I are having many problems because of this; it is not a trustworthy store and this person is not trustworthy. I do not recommend doing business with this individual. I would very much like to say what I think, but I will not let my emotions control me. I just want to forget the terrible experience I had at that store and I deeply regret ever meeting this person. I contacted the bank to cancel the contract, and they informed us that only the seller could undo the contract. I contacted him, "Tom," to terminate the contract, and he mocked me, saying I could sue him and the store, speaking sarcastically and making fun of my situation. In another attempt to terminate the contract, he asked for $3,500 to cancel it, which makes no sense. Why would I pay that amount? The vehicle broke down 10 minutes after leaving the dealership. Another important point. At the time of purchase, he assured us that he had taken out car insurance, but later discovered that he hadn't, which is absurd because we could have had problems with traffic laws considering that insurance is mandatory in the state of Florida. He lied, saying he had insurance, but he hadn't. We left the place without the mandatory insurance. DO NOT BUY A CAR FROM THIS PLACE. This individual treated us with complete disrespect. From the first moment we had problems, he was sarcastic. He's saying the financing can't be terminated, but it can. I contacted the bank, informed them of what happened, and they told us that only the seller can cancel the contract. I contacted the seller to try to terminate the contract, and he, being very sarcastic and disrespectful as always, charged me $3,500 to break the contract, which is illegal. I informed the bank of this incident, that he charged me $3,500 to terminate the contract, and the bank told us he shouldn't have charged that amount. Not to mention that he also charged us for the towing, which is another absurdity because the car broke down when we left the store. It's important to make it clear that everything I'm saying is documented with photos, videos, and text messages. It's not safe to buy a car from this place; if you value your money, don't do business with this individual.