The only pictures that are accurate here are the front door and the dining room. No one uses the…read moredining room, its always empty. The picture of the walkway with the post and grass is just a side pic off to the right of the front door. The kitchen pic is false- or it must be a staff lounge? The couches, might be the lobby. The place reeks and its worse upstairs in the dementia unit. No air ventilation. ALWAYS short staffed, always agency nurses and aids in and out of there. People not being changed often enough. In the rehab unit, an older woman had to pee and needed the bedpan, she couldn't walk because of her knee surgery, the male nurse told her to go in her brief and they would change her after! She was furious, I was too! The doctor treating the whole building including the dementia unit isnt a psychiatrist but was doling out antipsych meds. She refused to take my father off of Haldol. The worst one. A first generation antipsych med that a previous doctor put him on. Its a chemical restraint and many places ban it, in fact the government banned it for years a few decades ago. He ended up on Hospice because of it, but got better when they reduced the dose. Later he got bad again and I have to have him sent to the ER and to another facility. And the food is terrible. And they dont post how many nurses and aids there for each shift which is illegal. It must be posted for all to see. The staff is rude as hell, and lie, and cover their asses with loopholes so they get away with things like antipsychotics and moving patients around to different units or rooms. Only a few people there are nice. There are pluses, like the nice patio out back but the patients dont get out very often even though it's federal law to allow fresh air, outside daily. And activities daily. For everyone. Including dementia. But there, the activities mostly are for the LTC. So another lie they peddle.. "activities all day long in the dementia unit!" Yaaaa no. It's bright- but in his room I always had to open the shades myself. I guess no one else could be bothered. Beware of any facility owned by Genesis.

Amazing facility! My father absolutely loved this facility. My father was dealing with dementia and…read morethe memory care unit was great.

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.

Jon was remarkable! Found a place for my mom that would not have been possible without his…read moreassistance. I give him the highest possible recommendation, everybody should talk to Jon Younger before they help a loved one into an assisted living facility.

Finding the right place- a safe place for an aging parent is difficult and emotional. There is so…read moremuch to consider. Jon is top notch! He is caring, knowledgeable and very professional. You will be in good hands with his vast knowledge and kind heart. I would recommend him to anyone!

Mary was absolutely my rock during this challenging time searching for a new place for my mother…read more She helped weed out the places that didn't suit our needs and guided us to wonderful options. She was available any time of day- I remember she texted me back late one night and I said- aren't you off duty? She said "I am never off duty" and that proved to be true. I can't recommend enough using Assisted Living Locators. It is at no cost to the family- they get paid by the facilities.

Sadie Guichard was amazing! She went above and beyond when it came to finding my forever home…read more There were a few homes I liked that were not for sale but she went and door knocked to see if the owners were interested in selling. She also door knocked on other houses in areas where she knew I wanted to be. It took almost a year to find my home and never once did she make me feel rushed!! I would highly recommend Sadie for anyone looking to sell or purchase a new home!

Jeff and his team are simply the best! They are professional, caring, kind and always willing to…read moredo whatever it takes to meet the needs of their clients. I highly recommend them to anyone looking to buy or sell a home!

We were so fortunate to have an amazingly compassionate, thoughtful and caring hospice team at…read moreFaith and Family. All members of the team were tightly coordinated and in sync in supporting us as my husband's transition accelerated after a very painful fracture of the shoulder. From Faith, a very experienced hospice aide, to McKenzie, the case manager who visited us almost every day, to Connie the weekend nurse whose wisdom, insight and patience carried us forward, to Catherine, the social worker, Valerie, Reiki specialist, and Frank the Chaplin - all brought unique and supportive perspectives as we navigated this challenging time. My husband and I wanted to do hospice at home and as his decline accelerated, this hospice team made the journey possible. I am forever grateful for the wonderful care my husband received and the comfort care my family was given. I would strongly recommend this hospice! Hard to express how truly outstanding the team was!!

Faith & family hospice has the most compassionate staff. From the beginning, with our intake…read morenurse,Emily to our primary nurse, Lindsay we were treated with respect, caring & expertise. If someone was unable to answer a question, they admitted it & got the answer for us. As a nurse, I can be very picky with medical care. We were so lucky to have Lindsay as the primary nurse for my mother in law. She guided the entire family ( 6 children!!!) through the dying process. She was able to anticipate needs of everyone & facilitated them, while always putting my mother in law first. She was also able to arrange for a well needed massage from Poppy who was perfect. I cannot say enough about this hospice team!!! The best- don't go anywhere else.

We are so grateful for this service. Completely satisfied in every way. Caring and dependable.read more

From the owner: Yes we are open and offering virtual consultationread more