Dr Gray did a fantastic job of fixing my tooth. He was able to take of it in one visit…read more He is an awesome dentist. Thanks for taking care of me. Ann R

I got a chance to experience this dental office They only…read moreget two stars because the customer service portal for the front desk and medical assistant of this office was great and the Hygienist I had was amazing and made me feel really comfortable... .. My issue is that after just 2 hours from leaving this office I was in a crazy amount of pain while i was at the dentist getting fillings done, I asked if i needed a root canal because even though she numbed me I could still feel the pain .. she said no I don't need it and to stick it out we were almost done .. I have had fillings done before and they never felt like this.. I called the office and they wouldnt see me and told me to wait for my doctor to call.. I asked what do they do with emergency patients that were just seen there.. they had no idea and tried to act like what i was going through was normal... mind you I currently work in healthcare and in dental before. I asked can I be seen for them to double check the work she said no .. the dr called me after office hours and told me she can see me in the afternoon the next day.. but didnt offer any medication or what to do with this pain.. luckily i was able to contact a new office who allows emergency appointments and they said the Doctor drilled too deep the next day I went in for a root canal A2 smile called me and asked for my review .. I want a refund for my filings

Dr. Pullen is very knowledgeable, cooperative with patient requests, and not a scaremonger. Simply…read morea good person who is a skillful dentist

Dr. Kyle Pullen is AWESOME!!! His consultation is the best you will ever have!!! He took his time…read moreand explained everything in detail and included how my insurance would work with the treatment I needed. I am 54 year old, African American lady and felt VERY relaxed in his office and with his kind support staff. From the initial phone call to actually sitting and resting my neck in his dental unit, was the best experience ever. I left there knowing I was in front of a very professional dentist giving me the 21 years experience and treating me the absolute best!!! His office is so CLEAN TOO!!! The waiting room and the dental unit. I am the happiest person to come to a dentist and leave his office. Dr. Pullen is the best dentist, look no further!!! - Mrs. Robbin Ophelia Lahmann - Ypsilanti, MI

I was uninsured for a period of time and purchased a Groupon to visit this office. However, with…read morethe exception of the hygienist, I found the personalities very off-putting and the method of care to be overly aggressive. I was recommended and pressured into having several procedures that in retrospect I wish I had gotten a second opinion about. I would recommend a different office. Pro's: The hygienist was very personable, and the location was convenient.

Dr. Norman-Kotre is the best! I have been going to Kotre Dental for about a year now. Dr. Diaz…read moreperformed two surgeries for me that went as smoothly as surgeries can go. Their aftercare instructions are very explicit and easy to follow. I have had positive interactions with every single staff member, and I love the feel of a family dentistry practice in a big city like Ann Arbor - it makes me feel more at home in the area. They even take my uncommon insurance - I have never once had a problem with billing. I am very grateful for the kind people of Kotre dental!

This man is friendly! Not to mention efficient, knowledgeable, and honest. And when I'm leaning…read moreback in a dentist chair, that is what I need. There is no middle man here. It's a two-person operation with Dr. Gurkin and his assistant who also doubles as the secretary. This means that they actually remember your name. They also details about your personal life that you yourself forgot you disclosed. Impressive. Dr. Gurkin has never given me the dentist guilt trip when I answer honestly that no, I have not been flossing more than once a month. He also is very clear about what I might have to do in the future vs. if anything is needed now. He never pushes for any procedures and in fact tends to be discouraging about anything unnecessary. During cleaning there is a healthy amount of banter as he genuinely seems to enjoy his job and the people he serves. Appointments are prompt and breezy. I like all the plants in the entrance and waiting room. And on the way out you always get a complimentary oral-B toothbrush, floss, and a variety of travel-size toothpaste tubes (excellent for the nomad that I am). This office accepts BCN gradcare insurance and Dr. Gurkin is sensitive about students' finances. I appreciate this muchly. I've been going here for over two years with not a single complaint. I love small offices run with competence and kindness. Plus the man is a neuroscientist. Very cool.

He told me I had a cavity, and I went to another dentist who told me I did not have a cavity. I'm…read morereally glad I got a second opinion. I feel like he was dishonest with me, and that is very scary in a professional who you trust with your teeth. I recommend Alizia Westfall, who is just down the street.

I saw Dr Bloomfield for 10 years. Im sorry I can't recommend him. I'm just hoping that the vision…read moreloss in my left eye from that necrotic t-14 infected tooth isn't permanen. Mkarlphd

For many years, Dr. Gary Bloomfield, Gina and staff has taken great care of all my dental needs…read more They always keep me well informed as to my Delta Dental benefits, before any work was done. They helped me adjust my coverage, so it works to my advantage. I wish all dentists were as caring as them. Five stars.

Going to the dentist was always one of my bigger fears, even for a simple cleaning. When I found…read moreout that I needed to have 4 cavities filled I was terrified, but Dr. Nickodemus made the experience very easy. Her skill and knowledge, her chairside manner, her explanation of each step, her calm tone of voice all made the process nearly painless.

It took me a while to find a new dentist after moving to Ann Arbor for school, but I'm glad I went…read morewith Choice Dental! (Thank you Annemarie for recommending them to me!) It's run by a husband & wife team of Dr. Kim and Dr. Ma, so it felt good knowing that I was supporting a local business instead of some corporate franchise. The person at the front desk (I think her name was Niki) was very helpful when I was filling out my forms and explained to me what was covered through my UofM grad student insurance, along with other logistics related things. I'm usually not good with paperwork, so her help was very much appreciated! After the initial examination, I learned that I had a filling that came loose and some minor gingivitis (which was expected since my teeth have been bothering me for a while now), and Dr. Ma explained her treatment plan for me in a way that I could actually understand. I should mention that I usually get very anxious when it comes to dentists, but Dr. Ma's gentle approach helped alleviate some of that anxiety. Oh yeah, and the hygienist was super thorough. Like, it felt like she got to parts of my mouth that I didn't even know existed. Quick Edit: my boyfriend recently went to Choice Dental after I pestered him about his dental health situation. He's just as weary of dentists as I am, so I was really relieved when he told me that he had a good experience with Dr. Kim. And when he says anything positive about any kind of doctor, he REALLY sincerely means it. So all in all I'd highly recommend Choice Dental to anyone looking for a dentist in the Ann Arbor area.

I'd been going to my dentist for the past couple of years... it was, you know, one of those dentist…read moreoffices that make you feel like a puppy in a puppy-mill. A chain (message me if you want to avoid them) that would always cancel your approintments the week of, offering you an appointment you couldn't make or an appointment 5 months off. And everytime you'd go, different dentist. Nice. So, when I changed jobs, my wife and I looked for a new dentist. Little researcher that she is, she found Dr. Choi at Choice Dental, which is on South Main just across from the stadium in that office building with the parking underneath. Not only is the office pleasant and the staff very friendly and competant, but the service is just outstanding. Everytime I'd turn around, he'd have something new and techy, from the tiny camera he used to take pics of my teeth so I could see what was going on to the program he used to show my how my teeth were going to move. Better yet, when I went for my cleaning, the DENTIST did the whole cleaning. Not a 2 minute consult. The WHOLE cleaning. Long story short, this dentist will make you feel like you're back in time, with a dentist who's good at what he does and actually gives a damn about you. Old school. I asked, and they take pretty much all types of insurance (Delta, BCBS, United Concordia, Guardian, MetLife, Dentamax, AETNA and Cigna). You can also e-mail them at info@choicesmile.com. And... they ARE taking patients. :)

Pay no attention to the misogynistic review. This dentist office is tops!…read more My wife and I recently moved to the Ann Arbor area and were in need of a trustworthy dentist. Upon conducting a thorough Google search, we stumbled upon Embree Dentistry. After my first call to the office, I spoke with Kristy, I knew that we would be well taken care of. For my first couple of visits, the first being an evaluation, they were quick to reschedule if anything came up or notify me if they were running a little behind. I greatly appreciate this level of transparency. There's nothing worse than waiting in a reception area for your scheduled appointment to open up! The hygienists are highly skilled at what they do, especially Jenny. When I am there, I see Doctor Heys, who is great. All in all, I am very impressed with the level of communication and expertise. 5 stars!

0 starts if possible…read more The front office/scheduling staff have no sense of urgency and patients are simply not seen as valued customers. I waited 6 days before they acknowledged my request for an appointment, knowing it was an emergency situation. They need a man to help run the office to make sure things get done, because clearly this all-women thing just is not working.

The few +'s: The blond woman, front desk, who was new. Very warm, kind - a total sweetheart. With a…read morecouple exceptions - everyone was very smiley and polite; it was a bit forced, but - beats rude! The office manager was also professional, fine; I had no issue with her, either. The rest, though. 1. Intake + 1st appt. scheduled same day. Gave Me pause, becuz...no time for records from previous dentist, you know - the insurance coverage situation (redundancies not likely to be covered)? But I thought maybe they had some hack for that. Let it slide. Day of My appt. - they did NOT request My records, nor even show interest as to what I might have already had done or not, before proceeding (and I couldn't remember for certain - which I told them). EVEN WHEN I SUGGESTED, THEN EXPLICITLY REQUESTED THEY DO SO - THEY DIDN'T. What they DID do - was pretend to check, then come back and lie to My face saying everything was fine. After which, I proceeded - only to get a letter from My insurance co. later, stating redundancies. Ultimately, they were willing to make partial payment - still leaving a balance. New Era hasn't asked it of Me, yet; and they better not - as I won't be paying them ****. I reported them to My insurance. 2. Encountered a baffling paperwork error during intake, where the wording made the PATIENT responsible for payment directly - in spite of having accepted insurance. Not talking a misunderstanding about copays, etc. I'm very familiar with legalese, and not confused by such nuance. Which was what they kept claiming until this dark-haired woman in the back office (exception #1) finally jumps in, admitting it was a typo they need to fix (yeah - ya think?!). She had the nerve to get funky about it, as if the error was Mine instead of theirs. Said to just ignore it. Pointing out it's the document and not their verbals, which would carry legal weight before a court, though - I corrected it in the document Myself, before signing. 3. Kaya (sp?) The young girl who did My x-rays. In spite of her incessant niceness, cheesing, affirmative responses - she was abrupt + graceless in her handling of oral tools, and impatient - even though I told her of the nerve damage to My face, as well as an immune disorder which made stress positions difficult for Me. She'd nod and smile, but kept hastily jamming right back into My mouth when I needed a break. This is the same girl who lied to Me, waving it off, claiming everything would be fine re: My insurance coverage for this visit. 4. Same girl took FOREVER to finally complete My X-rays. Kept having to repeat them over + over... I seriously wondered whether she knew what she was doing, at all. 2nd girl had to come in to help. I know the x-ray bits can be awkward or even uncomfortable in a spot or two - but in all My dentist visits in life - I've NEVER had it take so long OR hurt so much! Not even close! Both the time they took + the pain, were some 4x more than the usual! I literally had to refrain from reflexively shoving them off of Me, it was so torturous. Ridiculous! 5. The head dentist, Luba (sp?). Exception #2. Though a bit curt + abrupt, she seemed pretty nice overall; until she asked / commented about My weight being the cause of My high blood pressure. ??! But yep - not two seconds into her intro with Me, she's like - your HBP...is it because of your weight? And I'm looking at her like - excuse you? WTF?? And she's like - well, its just that being overweight can cause it. (Uh, so can a HOST of other things!) Using humor for diplomacy, having a pretty thick skin - I jokingly hinted at the inappropriateness of her question / commentary, and let her know it actually ISN'T because of My weight (though I have some extra - I am 6'1", and not even visually obese. Not that it matters). She only doubled down - totally tone-deaf and blind to any sense of decorum. So here's the thing, Luba (sp?) dear (who is no slim barbie, herself): As a dentist, not a medical doctor - the CAUSE of any patient's medical condition, is utterly irrelevant to you. All that concerns you, is the WHAT - not the why. So aside from being completely superfluous to the exam - such questions and commentary, are overtly both extremely unprofessional - and just rude as ****, in general. 6. Gemma. So when I dropped this place + called New Era to request My records - I got this girl, who didn't want to give them to Me. Said to have My new dentist request them; they'd send them to THEM. HIPAA violation. In calls between her, Myself, My new dentist - it became increasingly clear she was playing games, running us around. When I called her on it - she claimed she couldn't help; said she'd have to wait for some other girl to be there. I was supposed to be emailed a form to fill out + send back, then get My records. She claimed I'd have them by Monday, end of day. I never got the form or records. No follow-up phone call, either.

I've chosen New Era Dental after reviewing many cosmetic dentists. I am having my whole mouth done…read moreincluding cosmetic crowns and implants which is expensive but the team at New Era Dental is well worth the money. I am very picky and they meet all of my expectations and then some. I now have a million dollar smile!