Ordered takeout. Was totally amazed when I got home and the burger was in PERFECT condition. It…read morewasn't saggy, or anything. And it tasted really good. The staff was quick and very polite.

I really like this location, especially when it's not crowded. Sometimes there's long wait times to…read morebe seated but other times you can just walk in and be seated right away. The staff here is so nice, attentive and accommodating. Always great service here, food is good and the milk shakes are to die for. I wish the bathrooms here were cleaner but otherwise, solid location

Found 3 pieces of bone in my burger. Almost cracked my teeth when I found the last one…read more Honestly, they could get sued for less than that.

Treated my son for lunch as we were out nd about Father's day shopping. Asked him where he wanted…read moreto eat. He said burgers, I rolled out places Wendy's, Mickey D's, Smash Burger, Shake Shack or 5 Guys. Ok. Wasn't very busy at noon on a Saturday.... I haven't been here in years. The place was clean and looked in order. The team behind the counter were attentive and friendly. Got our good within 10 minutes. My son got the bacon cheeseburger with onions and bbq sauce. I g9t the plain burger with A1 sauce lettuce tomato and a regular soda to share, because ya know free refills. Anyways, I dunno I was disappointed. I couldn't TASTE the burger, the beef. I even took off the lettuce and tomato off halfway through ... it wasn't beefy deliciousness I once knew. The fries were just limp and oily. We couldn't finish them and we didn't want to take the rest home. My son ate his said it was ok. He said he didn't really taste the beef because the bacon and bbq sauce overpowered it.

West Nyack, NY - very solid cheesesteaks. Although they offer riffs on the traditional cheesesteak,…read moreyou can kick it old school by ordering "The Old School" (just steak, sautéed onions, and Cheez Whiz). They are quite accommodating and should you prefer provolone or Cheez Whiz over the other on your prescribed sandwich, or make another substitution, or add lettuce & tomato on yours (off-brand, but not a sin even though my husband thinks so), they'll happily do it for you. I ordered a large to share, expecting a big ol' hoagie, but it was surprisingly dainty and lacks the heft of the best cheesesteaks I've had. However, dare I say we enjoyed it more than some proclaimed authentic Philly cheesesteaks? Gasp! If you don't want steak they also have chicken Philly and various other chicken or turkey sandwiches, as well as wings and fries.

One of my go-to fast food places in the mall, with various chicken and steak sandwiches (and fries)…read morecooked to order. You can order on a kiosk without talking to anyone if desired. Since it's a chain, the food is as expected: tastes pretty good but very salty. The other good court options when I'm not in the mood for sandwiches is Japanese, Wendy's, and Nathan's. There's just general seating, which usually isn't a problem but weekends can get crowded. If crowded just go to the other side of the food court.

I love white castles! We do not have it in CA so when I come here, this is where I go for my fix…read more The little burgers/ sliders are well made, the meat juicy and the right amount of everything. Yes, we ordered a case and between 3 people we finished the case. Service was nice and helpful. I rarely go here so help deciding is a plus and the cashier was friendly. A huge plus in fast food is the staff and their meet and greet. Very well done! Ambiance is nice and modern and bright. It made it welcoming and there were quite a few people eating and ordering. It was also clean...This is important and made for a nice eat in experience! I love White Castle and so should you. I really do need to try the rest of their menu.

I was SO excited to try this east coast staple for the first time. And it was absolutely,…read moreastonishingly, amazingly disgusting. The mozzarella stick tasted like plastics melted in a batter and deep fried. Chicken slider was the "best" of them all but tasted bitter to me. The slider #1 was so nasty I had a bite and had to throw away. don't argue w me, argue w ya mama

Well, it was hot. I ordered a bacon cheeseburger, a LoCal Burger, a chicken tenders and a French…read moreFry. First, the good. The burgers were hot. They were reasonable tasty. Avoid the frozen chicken tenders. The fries were fair but a bit soggy. I live 1/10 of a mile away. Shouldn't be a soggy fry issue. Look, in a pinch, this is a pretty okay fast burger joint. Just don't expect more than that and you won't be disappointed.

Today was our first visit to your location. My wife and I dined in for lunch. The food was…read moreexcellent. I ordered a double Diablo burger and she ordered a black bean burger. We shared an order of fries. The young man at the register was polite, friendly and attentive throughout the entire ordering process and the receiving of our food. Great job on training- the cashier/order taker/server was 100% on-point. I would definitely recommend your place.

Ordered pretzel and pretzels with dogs platters for my Oktoberfest party. Raves from all of my…read moreguests. Great place!

Visited the Philly, Pretzel Factory in new city off the recommendation of a good friend. Oh my God,…read moreI was not disappointed! Pretzels were fresh, hot, and so much better than anything you would get any place else. This will be my go to place for party trays And gifts when visiting friends. Incredibly friendly staff, very clean store, and Law to choose from. I will be back soon.!

This place was good when it first opened but they have crappy employees now. I picked up an order…read moretoday and the girl put 3 drinks in the same bag with the food and it broke when I got outside. First of all, cold drinks shouldn't be put with HOT food. Second, one of the drinks was missing. I made sure to check twice to make sure that the drink wasn't under my car or that I somehow missed it before going back inside. I explained that one drink was missing and the girl insisted that I had the drink. I told her she could come look in my car and finally she said "just take it." Wow! As if we spent $60 on food plus tipped and I tried to steal a $3 drink. After this experience I won't be back. If management cares, this happened on July 9th around 7:45pm and it was the shortest girl working. I would have loved to give her a piece of my mind but my family was at a funeral all day and I just wanted to go home.

Always great service and very friendly! Food is always so delicious and my favorite bubbakoos is…read moreONLY in pearl river !

Outstanding! I ordered from them a second time and my order was just as fresh and hot as it was the…read morefirst time. I ordered secret sauce boneless chicken as well as soy garlic wings, with a side of tenders for good measure. The tenders were large and crispy! The boneless chicken was sauced to within an inch of its life. Order light sauce if you fear sticky fingers. Definitely on my short list!

I've been not really happy with the portions recently--they seem to get smaller each time I place…read morean order. The chicken used to be so juicy and today's order was very dry. The kimchi fried rice had so little rice - it was only to the height of the tines of the fork. We finished our dinner and we still felt hungry. Extremely disappointed, and we will be taking a break from bb.q Chicken for a bit - hoping things turn around or we will get our Korean chicken elsewhere.