I needed my luggage to be repaired and I called and They don't do luggage repair so they should…read moretake that out of their name!

I am so happy I heard about Grace's shoe repair. I use to drive all the way to Bethesda to get…read moreshoes repaired. Now I have found this gem in my neighborhood. They expertly repaired my Louboutin leather heeled boots. They repaired my boots with the leather straight from the Louboutin factory!!! My red bottoms will certainly stay red with the sole patches they provide!! Thank you Graces.

Website says temp closed meaning weekends , so I went there on a Monday at 9:30 as they open at…read more8 but no one was there . I called them to ask where the closed and they ask me to come back at 10 . I came back at 10:30 door still locked no one there so I called and was told they will be there in ten minutes was in traffic and stopped to get something to eat.. Needless to say I didn't take my shoes there to scare I wouldn't get them back as needed.. Terrible customer service ..

The cobler offered me a reasonable Price. To put in a half soul for my J&M wingtip shoes. Very good…read morecraftsmanship...

Very knowledgeable and friendly. I would highly recommend their service. Willing to go above and…read morebeyond to please their customers

We dropped off a few items to get dry cleaned and overall, they did a good job with those items…read more The were in good shape and looked fresh. The reason i couldn't give this 5 stars is because of our other interaction. Along with dry cleaning, we saw there was tailoring available so we wanted to drop off some pants to get hemmed. There seemed to be a misunderstanding as they immediately said they couldn't create new clothes. We said we didn't want anything created, just hemmed, however they were really adamant and wouldn't even hear us out. We know they hem pants there, which is what we were originally asking for but they were very dismissive. May have been a misunderstanding but it left a really bad taste with us.

I've tried a couple of other dry cleaners in my neighborhood and was satisfied with the results but…read morenot the price, so I was eager to try a new cleaner. I couldn't be happier with the results I've gotten from Senate Dry Cleaners. The customer service is exceptional, the prices are reasonable, and the quality can't be beat. I've had them do my dry cleaning and some small repairs to clothing. The work they did repairing a couple of small holes in two of my cashmere sweaters was well worth the small expense and saved me from having to spend hundreds of dollars replacing them. I highly recommend you give them a try.

had some loafers tha were fixed fast for a great price! They picked up my shoes from my address and…read moredelivered them a week later

I want to believe and trust in them, but my one experience trying to use them was decidedly mixed…read moreresult. The communication via text was very convenient and responses were very quick. Sadly, they said the sole of my boot was unable to be re-glued /reattached, even though to me, it looks like a very basic situation, & it was a brand new boot. but perhaps the way the boot was made, makes it nearly impossible to do without completely recobbling? One day when I have time, I will take it to get a second or third opinion. I assume they are good at what they do because they drive from the Quantico area only one day a week to pick up/ drop off orders, and they service multiple locations .

Brought two pairs of thousand dollar shoes here to be resoled and they did a terrible job. The…read morephotos speak for themselves. Now I'm stuck driving back to NYC to get them fixed, if they can even save these. I'm devastated. If you can't handle this kind of work, I'd rather you hand me my shoes and tell me to go elsewhere.

Another entitled reviewer attempted to gain the sympathy of readers with her one-star review by…read morehighlighting the price of the shoes this store allegedly botched with what she believed was a poor resoling job. She weaponized the cost of her shoes to convince us of her credibility as a customer who knows good taste. I'll do the same--but to uplift the excellent work of this small business, which has been here longer than I've been alive. I brought in a pair of Tom Ford-era Gucci boots in good condition and a pair of custom Golden Goose high-top sneakers in need of a full resoling. The Gucci boots, which I found on The RealReal and date back to the late nineties to early two-thousands, needed a rubber sole added to preserve their integrity for as long as possible. The rubber was perfectly cut and blended seamlessly with the leather of the original sole. As for the Golden Goose sneakers, I was nervous. I've heard horror stories from customers who went with third-party repair services instead of the brand's in-store $250 repair option. I took the risk of trusting this shop--because my family has been using it for years--and it paid off. The repair was excellent, every bit as good as what Golden Goose's own service should deliver. In conclusion, to the woman who complained about her two thousand dollar shoes: my two better, cooler, and more fashionable pairs look fantastic. For as long as my family resides in this city, we will continue to bring all our shoes here. Support small businesses.