Hands down the BEST customer service I have received in a long long time from anyone in any…read moreindustry. My wife's generator had "died" on her mobile grooming van and David offered to accommodate seeing us on a short schedule. Come to find out, after a few troubleshooting tips that David recommended, the generator had no issues at all and it was user error. He did not charge us a fee and simply asked us to consider him for future RV needs. I called multiple other RV shops before reaching out to David and none were as professional or as helpful as him. My wife and I will continue to use Capital RV & Fleet for any normal maintenance or issues that may come up. Capital RV & Fleet should be at the very top of your list for any RV/mobile needs.

***** Just a quick update as promised***** I am sticking…read morewith the 4 stars. Brian answered all our questions. The service went well. Just little things like not removing the sales stickers (still gotta scrap that off - it is on there but good) are why this is not a 5 star. Very happy with the service to this point. ************************************** So far so good, We bought a new Thor Scope and the process went pretty well - I will explain the pretty well later ;) First off our sales person Brian Hersey was great. We had great online communication and the great communication continued when we were at the location. No pressure in the sales and he gave us a lot of good info. We took care of most of the paperwork online. Still spent a few hours at pickup :( Right now I think they did very well - which could go up or down. It seems we got the wrong keys. The remotes work but a day later when I tried the actual key it wasn't even close to working, so I think we have some mixed keys floating around. I know I should have checked at the dealer, but I haven't used an actual key in a vehicle for a bit. I am in the process of scheduling the protective coat process, so we will see how that goes. And I need to return a few things since the adapter and surge strip don't fit our Scope. Got a bit of bad advice in the store I guess. No biggy. We will see how this goes and I will update the review.

My wife and I were in the showroom for approximately 45 minutes and not one sales associate even so…read moremuch as said hello. Towards the end, we were standing on the floor chatting with another couple right in front of two associates who were yucking it up in an office but didn't have the time to address us. They must not work on commissions. I'll take my business elsewhere. (So will the couple we were chatting with)

My motorhome was there for service since November 26, 2024 and was completed January 17, when I…read moreneeded to take it directly to the dealership to replace the catalytic converter which was stolen while in the care of Restless Wheels. They winterized it and then never looked at it again until January 3, 2025 when they discovered the catalytic converter was gone. I had to claim the theft on my insurance, pay my deductible. No apology, when asked to deduct a portion of my bill to help set off the $ 1,000 deductible, it was a NO. No apology, no offer or reparation, nothing. They should be responsible while is was in their care in a "secured" facility.

I am a novice regarding trailering a boat. Anthony was very knowledgeable and gave me great…read moreadvice on what I needed to purchase. They attached my trailer hitch on time and made sure I had everything. All done in a friendly, no stress atmosphere. The prices are reasonable, not cheap, but you get what you pay for. I will definitely recommend this over U-Haul.

We contacted Rob just before closing. He stayed late until we arrived, checked the engine and…read morepromised he'd work on it first thing in the morning. He kept his promise. We were in the bay at 7:30 am. Thank you so very much Rob and all the great folks there! So glad we found you. Feeling like we will make it home safe and sound. 2 hours in and no concerns!

From the owner: We are a small, privately owned shop located in Manassas, VA off of Route 234. The shop is owned…read moreand operated by Robert Petrie, a Navy veteran, and retired Volunteer Assistant Chief. Robert and his employees have a background in fire and rescue. As a company, we understand what our customers expect. We take pride in our work to make sure your apparatus is working in peak condition. Our mechanics are EVT, ASE, and manufacturer certified with different manufacturers. We specialize in fire apparatus but we also work on generators, pumps, fleets of trucks, and heavy trucks. We provide maintenance as well as oil changes for diesels and gas vehicles. Finlay Fire offers in shop maintenance, road side service, as well as emergency service 24/7.

I have been using RV Bear for several years. They have always been fair with me. They can be hard…read moreto reach via phone b/c they are so busy. I have no complaints about the work or pricing. I think Art and his staff are good guys to work with.

I had a great experience with RV Repair Bear in Manassas. I brought in my five year old Class A…read morediesel pusher for an electrical issue. Called last week, dropped it off on Friday before the holiday weekend, and they promised to call Tuesday after diagnosing. Sure enough, they called right on time, followed up with a detailed quote, and the price for parts and labor seemed very fair. I approved it, and they had the coach fixed and ready for pickup the next afternoon. I mostly worked with Art--super helpful and friendly, and the whole staff was knowledgeable and easy to deal with. The shop parking is a little tight, but it's manageable. Overall, everything went smoothly, the repair was done quickly, and I feel confident about coming back. I'll definitely use them again and won't hesitate to call for future RV service needs.

Very responsive, fair pricing, quick turn around, high quality work. I trust them to repair or…read moreservice any of my vehicles

Walts Auto team are the best. They are up front, honest and do a great job…read more They are speedy and provide a value service. I recommend them highly!

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

I contacted Tim on Sunday and he responded right away and set up a time for the next day. Tim came…read moreout, figured out what was wrong with my mower, and ordered the part it needed. Then he came back later in the week to install the new part. Great communication and easy to work with.

Does not stand by his work. Tried to work it out with him,…read morebut he will not answer his phone. Must people who tune up a vehicle , Do Not Forget to put Oil in !