These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Rodrick did a great job. Timely response, very professional, explained everything clearly.read more

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

This company is very professional and accommodating! They anrrived and performed the service…read morequickly! They quoted a price and stuck to the price quoted. The technicians explained everything and showed me before and after pictures! I highly recommend them for your duct cleaning needs! I'm very pleased!

Quick and clean work, RELIABLE. They left the old molding vents for us to throw away and replace…read morewhich I thought was considerate.

Has shown up every time, consulted and come through with repairs. Fair, fast, honest and therefor…read morea gem in any business. So glad to know him and have recommended to al my friends.

I'd just bought a home, have never owned a home with an HVAC before (had mini-splits in my North…read moreEast home) and know nothing about how HVAC works, etc. I was praying I'd find an honest company that is not trying to make you just spend a ton of money. Found that in Porter. He came on time, told me exactly what was needed, took care of it fast and was professional, thoughtful, trustworthy and just an overall decent human being. Mr Porter is probably one of the most honest contractors I've met and provided incredible value. I now know a bit more about my system and am so grateful I didn't end up with a company that would take advantage of my lack of knowledge about HVAC. I'd give him more stars if I could and will call him again!

Johnny and the gang at True Patriot have been the best. From maintaining and repairing our home's…read moreHVAC units, to the installation of our mini split system in our finished basement. Top notch work by a bunch of really good people. And if giving back to our vets is part of the plan, it's a win-win for everyone involved.

True Patriot was great - from start to finish. They quickly returned my initial call, and were…read moreavailable at the time I was hoping for. The technician arrived early, and was very friendly. The entire time here he was professional, friendly, plus worked efficiently. He even showed up in a mask. My AC had stopped working after trying to install a smart thermostat myself. Upon inspection he needed a part for the AC unit, so he ran to the store and picked one up, returning and installing it in a very timely manner. After it was all done, I was even able to pay electronically. I would recommend this company anytime.

2/9/24 Christopher…read moreWhitted ,owner service my unit himself. Christopher was informative about his arrival time. He arrived at the time he said he would. He inspected my unit and told me a little about it. After determining what my problem was, he explained the reason for the problem and the cause. It was a very simple fix, he could have taken me for more money, but he didn't. His prices were very reasonable, he was very professional, courteous and careful not to cause any damage to my house. I would be glad to call CTW Services again for my home repairs.

From the owner: Welcome to CTW Services, the trusted choice for commercial and residential equipment repair…read moreservices. Our skilled technicians specialize in diagnosing and resolving HVAC & Restaurant equipment issues promptly, minimizing downtime, and maximizing productivity for your business. With our professional expertise and commitment to excellence, we deliver reliable and efficient repair to keep your commercial HVAC & Restaurant equipment running smoothly. Trust CTW Services for all your HVAC & Restaurant equipment repair and service needs.

Dependable, responsive, appropriate cost for units and labor costs - the whole crew. We have had…read morethem work our house since 2008.

Tom Bunch has been my go-to HVAC company for years. They installed my furnace in 2019 and have done…read moreA/C tune-ups over the years. All that came to crashing halt yesterday. My last A/C tune-up was quite a while ago (thanks COVID) . During their last A/C visit Tom Bunch personnel were professional, used a device to accept credit card payment, and left me feeling secure and well taken care of. Little did I know, but apparently, Tom Bunch, Inc. in ATL is "now under different management" (although Tom also "operates from Macon.") The rusted truck that showed up from Tom Bunch, Inc. yesterday to do an A/C tuneup should have been my first clue. The (subcontracted) technicians spent 20 mins. looking at my A/C, checking compression, and then told me I could call in my credit card # to pay my bill. But did they do anything but check the compression? Clean the coils, other? The technicians struggled to communicate in English, so I will never know. (I called the "head Tom Bunch office" in Lawrenceville and the woman has not called me back yet with an answer as to what the service actually was.) Billing was even worse. Today, they emailed my bill demanding payment for my "seasonal tuneup" (done yesterday) that was due "within 48 hours of work completion"--with a "10% late fee on unpaid invoices after 48 hours." Tom Bunch, Inc. has no payment portal, and when I first called Billing, "Chaz" told me I needed to give them a credit card over the phone or send a check (I don't give out my credit card # over the phone and wonder if they know that a check mailed via the USPS will take about 1.5 weeks to get to them). The billing expert then told me I could pay via PayPal. Hunh? She did not provide the PayPal information. I will try to get it. I will have to warn my elderly neighbor--who recommended Tom Bunch, Inc. to me--about the changes. Too stressful.