Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

Thank you Rohan!! Absolute life saver...after seeing so many glowing reviews (whenever you see 4.9…read morestars and over 50 reviews you know someone is doing something right) I immediately reached out to Rohan after our HVAC heat stopped working on the coldest day of the year (so far!). It was after 5pm, and within a short time Rohan called me back that night and set up something that next day. I so appreciated that because not everyone returns calls after hours, and we (well I) was panicked. It's an old system and thus had multiple problems that Rohan diagnosed, one by one. Each time he did he called me downstairs so I could see what was going on. Not only did it build trust (which he didn't need to do - I could feel from the get go his trustworthiness) but it helped me to understand and learn. All of this troubleshooting required multiple trips and additional parts needed (some where he didn't leave until 9:45pm, one on a Sunday - his off day where he insisted on coming). It also required work arounds for an old system, and finding parts (who knew a Trane doesn't use universal parts?!). But all along he kept a really good attitude, and always went the extra mile. We got a new thermostat and he opened it up to make sure the wires were all put on correctly (when he didn't have to) as just one example. He cleaned everything out - coils, etc. as well. He just deeply cares about his work and clients. He even checked in later that night once things were all finally fixed to make sure all was still good. When you have a problem that you know nothing about you have to rely on others. You hope they know what they're doing, are really good at it, and are truly looking out for you. Welp, we sure did find that. I am so grateful to Rohan and yelp. Thanks Yelpers for writing up about his stellar work - you are not wrong!!! Thank you Rohan!!!!!! You are our one and only now!!

Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

THIEF AND SCAM ARTIST!…read more I paid Jarvis $5K to replace an old failing exterior condenser. After a year of excuses and no installation, I was forced to get one with a different vendor. After another year of excuses, I am still owed $2100. It turns out I am his third (at least) victim of this scam. DO NOT DO BUSINESS WITH THIS MAN! https://www.bbb.org/us/ga/atlanta/profile/air-conditioning-contractor/j-cooling-llc-0443-28124227 https://ecorp.sos.ga.gov/BusinessSearch/DownloadFile?filingNo=27987698

I've been using them for a few years now. Always great communication and good work at a fair price.read more

These guys are excellent. Great service by Eder and James today for my dryer duct cleaningread more

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Absolutely AMAZING experience!!!! I was left with few options when my a/c decided to stop working…read morein the middle of the night in August, in Atlanta, and my previous a/c vendor was unavailable due to the COVID-19 pandemic. Being a pet mom I always worry about my little fur babies, and seeing them panting and looking for relief from the heat only added to my stress! I was first pleasantly surprised to see that this company opened as early as 7 AM! I then read the reviews, as most of us that use this site do! I said a prayer and went ahead and gave Porter HVAC a call, and boy was it a blessing that I did! Mr. Porter answered the early 7AM call and was extremely professional and polite. He told me that because of my location which is in metro Atlanta, he could stop by my house within a couple of hours. That immediately brought a smile to my face! Then something happened that I didn't think was possible anymore........he did exactly what he said that he would do, he was in my driveway within 2 hours! Not only did he show up like he said that he would, he was wearing a face mask for safety during this pandemic. Within less than two minutes of me showing him my set up, he was able to diagnose the issue. He was very courteous and even broke the news to me slowly that my unit would need to be replaced sooner than later..... *inserts crying face.* To be fair, the unit was almost 30 years old! I was really put at ease when I saw that Mr. Porter wasn't pushy about trying to make me buy an a/c unit and in fact, he gave me an option that would cool me down for the time being. My pups and I were once again in the a/c and there was no question in my mind as to whether or not I would let Mr. Porter come back out to replace the unit. When Mr. Porter came back out to replace the unit, he once again showed up when he said that he would. Mr. Porter also provided updates during the repair, he stayed within the timeframe that he gave me when we scheduled the repair, the removal and installation of the inside and outside units was great, and he cleaned up after the work was completed. A+ all around! I highly recommend!

Has shown up every time, consulted and come through with repairs. Fair, fast, honest and therefor…read morea gem in any business. So glad to know him and have recommended to al my friends.

2/9/24 Christopher…read moreWhitted ,owner service my unit himself. Christopher was informative about his arrival time. He arrived at the time he said he would. He inspected my unit and told me a little about it. After determining what my problem was, he explained the reason for the problem and the cause. It was a very simple fix, he could have taken me for more money, but he didn't. His prices were very reasonable, he was very professional, courteous and careful not to cause any damage to my house. I would be glad to call CTW Services again for my home repairs.

From the owner: Welcome to CTW Services, the trusted choice for commercial and residential equipment repair…read moreservices. Our skilled technicians specialize in diagnosing and resolving HVAC & Restaurant equipment issues promptly, minimizing downtime, and maximizing productivity for your business. With our professional expertise and commitment to excellence, we deliver reliable and efficient repair to keep your commercial HVAC & Restaurant equipment running smoothly. Trust CTW Services for all your HVAC & Restaurant equipment repair and service needs.

Dependable, responsive, appropriate cost for units and labor costs - the whole crew. We have had…read morethem work our house since 2008.

Tom Bunch has been my go-to HVAC company for years. They installed my furnace in 2019 and have done…read moreA/C tune-ups over the years. All that came to crashing halt yesterday. My last A/C tune-up was quite a while ago (thanks COVID) . During their last A/C visit Tom Bunch personnel were professional, used a device to accept credit card payment, and left me feeling secure and well taken care of. Little did I know, but apparently, Tom Bunch, Inc. in ATL is "now under different management" (although Tom also "operates from Macon.") The rusted truck that showed up from Tom Bunch, Inc. yesterday to do an A/C tuneup should have been my first clue. The (subcontracted) technicians spent 20 mins. looking at my A/C, checking compression, and then told me I could call in my credit card # to pay my bill. But did they do anything but check the compression? Clean the coils, other? The technicians struggled to communicate in English, so I will never know. (I called the "head Tom Bunch office" in Lawrenceville and the woman has not called me back yet with an answer as to what the service actually was.) Billing was even worse. Today, they emailed my bill demanding payment for my "seasonal tuneup" (done yesterday) that was due "within 48 hours of work completion"--with a "10% late fee on unpaid invoices after 48 hours." Tom Bunch, Inc. has no payment portal, and when I first called Billing, "Chaz" told me I needed to give them a credit card over the phone or send a check (I don't give out my credit card # over the phone and wonder if they know that a check mailed via the USPS will take about 1.5 weeks to get to them). The billing expert then told me I could pay via PayPal. Hunh? She did not provide the PayPal information. I will try to get it. I will have to warn my elderly neighbor--who recommended Tom Bunch, Inc. to me--about the changes. Too stressful.

Absolute game changer - found my go-to HVAC company!…read more Calling an HVAC service can usually feel pretty intimidating with the fear of being overcharged, but Evans Air Conditioning completely earned my trust. Their speed was unreal. I called them at 9:45 AM, and he was at my front door by 10:00 AM. Within 5 minutes of arriving, he pinpointed the exact issue. The customer service was top-tier, and the pricing was more than fair. They also offer a fantastic preventative maintenance plan that includes bi-annual system clean-outs, discounts on parts if repairs are needed, and zero service fees if you ever need to call them out during the year. It's a huge relief to finally feel like I have an "AC Guy" I can truly rely on. I highly recommend Evans Air Conditioning to anyone who needs system repairs or routine servicing!

Best HVAC company ever! I may be prejudiced but Chris and co will do you right. Installed a new…read moresystem today and we couldn't be any more pleased! They were on time, efficient, professional and cleaned up exceptionally well