In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

I found the staff to be very helpful as I navigated a rental van for our first adventure out with a…read morefamily member in a wheelchair. I will certainly be a repeat customer since transportation is now a minor worry for getting out and about.

May,28,2026 I have…read morefile a formal complaint with other agencies for assistant. RE: Formal Complaint Against Ilderton Conversion (Charlotte, NC) I am writing to file a formal complaint against Ilderton Conversion, located in Charlotte, NC, regarding deceptive business practices, predatory sales tactics targeting senior citizens, and the repeated sale of defective commercial vehicles ("lemons") to my company, Helping Hands Network LLC. Helping Hands Network LLC provides essential medical transportation services for senior citizens and individuals with disabilities. We rely heavily on safe, functional vehicles to transport vulnerable members of our community to their medical appointments. Unfortunately, Ilderton Conversion, specifically a representative named Mike, has severely compromised our operations and caused extreme financial hardship through a pattern of fraud and misrepresentation. The timeline of events is as follows: * April 2022: My company purchased a 2019 Chrysler Pacifica from Ilderton Conversion. The vehicle quickly developed severe mechanical and electrical issues, including a failing air conditioning system, a blacking out main computer console, and malfunctioning automatic doors. Ilderton's service department was completely unable to diagnose or repair the vehicle. * April 2024: During an attempt to resolve the ongoing issues with the 2019 vehicle, I purchased and installed a brand-new auxiliary battery for it. * November 2024: Because they could not repair the 2019 Pacifica, Mike persuaded me to trade it in for a 2022 Chrysler Pacifica, guaranteeing it was a reliable, high-quality vehicle that would not suffer from the same issues. During this transaction, Ilderton carried over a $29,000 negative equity balance from the defective 2019 vehicle, inflating the total balance of the new vehicle to over $60,000. Furthermore, Mike explicitly assured me that the brand-new auxiliary battery I had just purchased in April 2024 would be transferred into the 2022 vehicle. * Current Issue (May 2026): The 2022 Pacifica began experiencing the exact same catastrophic electrical failures as the previous vehicle (AC failure, computer blackouts, and door malfunctions). When my assistant, James, brought the vehicle to Ilderton, we were told it was beyond their mechanical capacity and that we needed to take it to a certified Chrysler dealership. I recently took the vehicle to Hendrick Chrysler for a proper diagnostic evaluation. The service manager at Hendrick Chrysler uncovered definitive proof of fraud: Ilderton Conversion never transferred my new auxiliary battery as promised. Instead, they left an old, failing auxiliary battery in the 2022 Pacifica, which directly triggered the recurring electrical failures. It is clear that Ilderton intentionally withheld this component to resell it or keep it, while leaving me with a malfunctioning vehicle. Hendrix Chrysler provided copies of the old Auxiliary battery that left in my vehicle, and showed me how the new replacement supposes to look. When confronted, Ilderton shrugged off accountability, stating that the "stop-start" systems in Chrysler Pacificas only last a year and that the vehicle is no longer their problem. This critical information regarding the vehicle's known defects was deliberately concealed from me during the sale. I believe Ilderton Conversion knowingly and willfully took unfair financial advantage of two senior citizens who lacked specialized mechanical knowledge. They have trapped my business in over $60,000 of debt for a vehicle we can no longer safely use for our disabled clients, all while capitalizing on a vehicle we no longer even own. Desired Resolution: To rectify this severe injustice, I am seeking a full accountability of this transaction with my bank in which Ilderton has been paid in full. Ilderton Conversion must take the defective 2022 Chrysler Pacifica back, clear the entire outstanding financial balance associated with this account, and alleviate the predatory debt burden they have placed on my business. Thank you for your prompt attention to this matter and for investigating these predatory business practices. l Owner,

I would give greater than 5 stars if I could. Aaron Roth was a great help figuring out what I…read moreneeded. Then Justin came out, finished my faulty installation of a second hand lift and provided two remotes to replace those I failed to get from the previous owner. All this without charging more than the initial service call fee. I hope I don't need them again but if I do, I'm confident they'll get the job done for me.

From the owner: Lifeway Mobility is a leading provider of accessibility solutions, including stair lifts,…read morewheelchair ramps & lifts, home elevators transfer aids, and bath safety solutions in greater Charlotte and surrounding areas in NC & SC. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. All the solutions we provided are professionally installed and serviced by our trained and certified technicians. Contact us today to schedule a free in-home or virtual consultation!

Mobility Works in Charlotte has always been 5 star in providing a quality accessible minivan for…read moretraveling with a disability. They are drama free and quick to get needs met and taken care of. We highly recommend them! Chrissy has been our go-to for years!

We had the most outstanding service at MobilityWorks in Charlotte. Mark Masters went way beyond in…read morehelping with our rental. Everyone was very helpful. We had such a good experience we will be customers for a long time. Oh and the van was nice also.

I was discharged from the hospital Wednesday 2/4. Blue Dot was supposed to bring a wheelchair to…read morethe hospital. It never arrived. I went home, promised it would be delivered to our home that evening. It is now Saturday, 2/7. I have made numerous phone calls. I still don't have a wheelchair. I don't know why Atrium uses this company. They are worthless!

Back in 2024 this company said they delivered a bedside commode for my dad to ATRIUM CMC MAIN,…read morewhen my dad was discharged this equipment did not make it home with him. As he was transported. In November 27 2024 I spoke with Debra about a bill I received for this commode that we never received. She said she would take care of it. Well now 2/26/26 i got a call that the account was deactivated and even though all the notes are there unknown why it wasn't take care of. They are still trying to charge my dad for the bedside commode that he never received. So I called and spoke with Natalie who was rude . I called back and got Stephanie and she has assured me that she has submitted this for clearance. She even saw the notes from Debra back in 2024 that she did submit the paper work to their billing department but they never worked on it! This is unacceptable. Thank God Charles that delivered the machine did not come back and get it!! Or we would have a lawsuit if any harm came to my dad .

I truly am so grateful that we found Safe Home Pro! I felt so helpless with not being able to go up…read moremy stairs but now I am able to be independent again with the Harmar stairlift. This transition made me feel independent again and no fear enabled me to get back upstairs to my own bedroom and not have to go back into a community country club shower. I finally get my own shower back! Victor was exceptionally professional and it only took 3hrs for this stair lift to be installed and changed my life! Brittany is truly our earthly angel to be able to help us understand the process and made this the most memorable experience in our lifetime! Safe Home Pro has truly blessed my life and am eternally thankful for them forever!

From the owner: Straight and Curved Stairliftsread more

DO NOT GO HERE. Guy will just tell you the project is delayed and then one day a fire and all is…read morelost. And oh yeah I have no refund for you? Wait doing business without insurance? Ripping people off? Avoid this place like COVID-19. YOU HAVE BEEN WARNED.

From the owner: Fight Covid-19. Don't rent a scooter, buy your own now!!read more

It would take an hour to explain the problems with this company. The people that do the delivering…read moreare excellent at helping and explaining any questions I had. Office personnel, however, is a different story. They say they will call you back and never do. I even had one lady tell me if I needed oxygen while I was traveling to take my oxygen concentrator and hook it to a generator in my car. This has been an ongoing problem since day one with that office. Like I said the delivery people couldn't be any better.

I had the joy of visiting the new AdaptHealth location in Concord, NC. They use to be in Kanapolis…read moreand moved to Concord and the new location is bright, clean, easy to get to and lots of parking unlike their old location. Many customers service people and all were so nice.