I had requested for an appointment online and sent them a message via the website. It was after…read morehours but never received correspondence or a call back. Just went back to the classic, Visionworks. I work 10 hr shifts M-F. It would've been awesome if they were accessible online.

Had a good experience at this location. Normally I go to the location in Avondale. Both have been…read moregreat to me. Quick and efficient throughout the whole process. They had all my info on file so it made the paperwork process quick and easy. Thank you Vision Wellness

I went there because it was the closet place that took my insurance. I'm so glad I did, they take…read moretheir time explaining things. My last appointment the doctor saw something in my eye that concerned her. She sent me to a specialist as a precaution. Turns out I do have an eye condition that I need monitor. I've been going to those big corporations for years and no one said anything. Their customer service is the best considering it's Walmart. They personally helped me pick frames without rushing me. Made me feel comfortable. I recommend this place to all friends and family.

So I went to the competitor across the street needless to say had a terrible experience waited 90…read moreminutes and they still had not seen me plus they charge $60 for me to come in. The door would definitely recommend them to anybody (Avs) So I went to Walmart vision I was greeted by a representative when I came in the store very pleasant very easy to talk to very accommodating. She called me a half hour later and said that she had a cancellation and they could see me at 3:30. I showed up at 3:15. They showed me to see the doctor at 3:30. The doctor was outstanding just simply a pleasure to deal with very personable. I could not say enough good things about her. I've been in the Customer Service business for 54 years and I can assure you, she rates at a #10. I know it sounds weird to go to Walmart for glasses. Trust me. I got over it when I walked in the door and got that kind of service. By the way an office visit cost $30 the price then from across the street.

Dr Badria is simply the best. She provides the best wholehearted eye examination and I recommend…read moreher for the best eye exam and recommendations ever!

I never knew you could feel a bait and switch going to a doctor, but we sure did! Called to inquire…read moreabout co-pay while debating between visiting them and visiting Costco and wanted to confirm that it would in fact just be a better idea to establish as a patient at a doctors office but clarified that we needed a contact lens fitting. Came in and verified insurance, had exam, and all of a sudden, as we're ready to leave, they asked for almost $400 more than what I was told on the phone as my co-pay PLUS an additional $45 for a "contact lense training" for a new wearer. Mind you, ALL of what they did, the exam, eyeglass script, and lense fitting (with new contact lenses wearer), would have been $120 each at Costco WITHOUT insurance. They literally LIED to me to guilt me to pay SOMETHING saying they could lose their license if I did not pay for service rendered or if they gave a discount. Not to mention, they were running late and the entire visit lasted longer than a typical Costco visit. What a waste of time and now I have to keep my fingers crossed that I can take my vision benefits to Costco in order to get a contact lens fitting without having to pay twice. Better frame selection at Costco and Eyeglass world as well as other shops.

As wonderful as my initial review was when I first did business with AECC, after more than one…read moremonth, I have been more than disappointed. I visited, rcvd my eye exam, & ordered new glasses on April 23, 2025 The time it took to receive my new lenses was longer than any vision outfit I've ever dealt with...over two weeks, & I'm 75 yrs old! When they arrived my regular lense glasses were fine. My sunglasses were a disaster. A small sliver of the lens just above the bifocal was accurate. The entire top half of the lens was out of focus. The bifocal was so low I had to tilt my head back to even use them. That was two weeks ago. It is June 2, 2025 as of this writing. I called AECC this morning for the status of my reconfigured sunglasses. The CSR could not even tell me if or when they'd be shipped! This is by far the worst new glasses purchase I've ever had. Who knows when I'll have my new sunglasses...properly made? I really loved the staff & the opthalmologist. This review pains me.

Do not go here anymore! Ownership has changed and they no longer care about customer service…read more They steal your benefits and won't reset them after multiple attempts to contact them. Choose another place to take your business!!!

The only person who deserves a compliment here was the woman at the front desk. She was so…read moreengaging. The gal that took me back for my initial exam, didn't say hello, didn't say anything other than put your chin here and this is what's happening and then tried to upsell me without much explanation. I was asked to sit in the waiting room where another disheveled woman called me in ... her shirt was incredibly wrinkly, her hair was a mess like she just rolled out of bed. While she was starting the exam I asked "are you the doctor" she said "yes" I was a bit taken aback. She didnt ask me why I was there, didn't ask if I was in for anything in particular and didn't even introduce herself. She finished and literally sent me to the waiting room. Didn't go over results, didn't tell me if my prescription had changed ... didn't ask me about my needs. Which until this moment I forgot I wanted to talk to her about allergies and eye drops. Another gal called me back to the lobby. She just went right into what my insurance covered and that was it. I had to ask her opinion on the frames I chose, I had to ask her what I was being charged for as they were insanely expensive ... not what the commercials advertise at all. Again, I had to say to her "can you help me find a frame that will work with this prescription" I ended up buying one pair from them and bringing the prescription to Costco up the street where I had incredible one on one attention and bought two other pairs for the price of their one

I refer everyone I know to Dr Hwang he is the best ophthalmologist by far. Great results from…read morecataract surgery for both my husband and I, very pleased.

Dr. Hwang has good skill. I am happy. Right now I can see pretty good. My glaucoma lots better and…read moreother problems all fix. Thank you Dr. Hwang.

I am with the VA and the VA referred me to SWEC. My appointment on April 20 was cancelled because…read morethe DR didn't sign the paperwork for the referral. I drove 27 miles to learn this. Today 5/26 I had the second appointment I show up at 815am at 845 i called up to the desk I was told the paperwork was not ready so they couldn't see me. So 4 hours of my time wear on my car. They charge $25.00 for a missed appointment. But I am not compensated or did I get a phone call Friday to reschedule. If this Dr office cant dot the I or cross the T on the frontside what going to happen on the back end to my Eye.

I tried to call and make an appointment. The wait time was 26 minutes but it offered me the…read moreopportunity to have a call back. I left my number and waited all day - no call back. I went online as they suggest and booked an appointment with a specific doctor at one of the times he had available. I called the day before my appointment to confirm since I had not received any request for insurance or paperwork. They didn't have an appointment for me with that doctor at that time. If it is that hard to just get an appointment, then I don't want to deal with them with my cataract surgery.

I had my first visit here last week and it was the best. I was worried about the outcome because I…read morewasn't sure how good or bad my vision was. The assistant that completed all of my tests was very helpful. She was patient and thorough with explaining everything. The doctor, Beth, was very informative and helpful. I can tell she is passionate about her profession. I asked about bringing my children in and they gave me everything I needed to do so. They even made my appointment for me for a specialist I have to see. Everyone was super friendly and knowledgeable. I didn't have to get frames, but they also have a large selection of frames and contact lenses. It's like a one stop shop for your eyeballs.

Great eye specialists. They have a wide range of state-of-the-art equipment to keep your eyesight…read moreprimo. The office is very relaxed and beautifully designed. The doctors could not be more friendly and helpful. Overall great experiences every time I have an appointment.

My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I have been to several places to get glasses in the last couple of years and none of them have…read moregiven me usable glasses. I decided to try one more time and selected Ohana Eye Care because of their great reviews. I'm so glad I did! Dr. Kwok works with you personally. She is very interested in any questions you have and in solving any eye problems you are having. She is friendly and patient. She tested my eyes thoroughly. Then we discussed glasses options and made a selection. When I got my glasses they were the best I have had in years. There was a slight problem with glancing to the left. After a few days I called Dr. Kwok and told her about it. She knew exactly what to do and fixed the problem. Now my glasses are perfect!

First, the doctor was great, but the staff needs work. Showed up for my eye exam and presented my…read moreinsurance card. She asked if I had proof of eye coverage. I said I had it on my ins. She wanted and asked for written proof or she had to charge me. I paid the fee and went home, verified I had coverage, and called back. I was told I already paid and that was that. I called my provider who called them to tell them I was covered and to bill them. When I called back, I was told I would not get a refund unless they were paid in 3-4 weeks. I was telling this to the place I went to get my glasses from who verified my coverage from the card, and they thought it was crazy. Our consensus was incompetent or lazy; I am going with both.

Dr Susie Gill has been fantastic. Very caring and reassuring. I was referred to that office due…read moreto an ulcer on my eye that was very painful and extremely sensitive to light. Because it was getting close to the holidays, she made sure I received quick and sensitive care. I cannot say enough good things about the way she reassured me and made me feel like a priority.