Amazing Massage! I've been going to the gym 5 days a week…read morefor years & massages here really get the kinks out of my neck & back. My muscles are happy! Staff & Owners are friendly. Great ambiance As with all Massages I wish they were less expensive but they are great on occasion for anyone active or stressed.

Worst customer service I've ever experienced. They do not let you cancel if you have "frozen" your…read moreaccount. You have to activate the account again and cancel with 30 days notice to avoid being charged an additional $120 or more depending on your membership level. In addition, they make it difficult to cancel. You have to request a membership cancellation form and then send it back to them either via email or in person to officially cancel. This is obviously meant to be a barrier to canceling. When I spoke to the GM asking if she could explain their policy that only active members can cancel, all I was told is that it is corporate policy. I asked again if she could explain WHY this is corporate policy and she told me she had and that "I wasn't accepting her explanation" and proceeded to say "I'm sorry about the confusion or whatever this is." These are direct quotes. If customer service was better and if their corporate policies weren't designed to scam clients out of additional money when wanting to cancel, I would recommend them. The facilities are lovely and they have great massage therapists. It's really too bad. Do not spend your money here.

This is the best deal in town! Fantastic massages. Easy to schedule appointments and they do a…read moregreat job.

Today I had a little extra time and stopped in wellness massage. I was able to immediately get…read moresetup for a massage with Judy. I've had lots of massages over the years in different settings and this was hands down the best & most healing one yet. Judy listened to where I was needing relief and I was able to walk out 45 minutes later with noticeably improved range of motion and less tightness and pain in my shoulders and neck. Judy was also very kind and warm, and so talented as massage therapist. I will definitely be going back soon & highly recommend Wellness massage! You will not be disappointed!

I had two AMAZING massages with Sapphire! I was only in town for two days and had to come back the…read morenext morning on my way to the airport just to get another massage by her before I left. HIGHLY recommend!

This was my first Thai massage and maybe the best massage I've ever had! It is deep tissue but she…read moreuses her feet, in addition to hands. It really left me completely relaxed snd my muscles calm. I highly recommend you give it a try. The owner is from Vietnam but spent seven years in Thailand learning Thai massage. She Is also very nice.

My daughter bought me a gift card for a foot reflexology massage. I'd never done reflexology…read morebefore, so I have nothing to compare to. That said, the massage was wonderful. My massage therapist, Malana was great. I was so relaxed afterwards. She was also very intuitive and knowledgeable about pressure points. I will certainly return.

This was one of the best massages I've ever had in my life! Sai Jai is AMAZING! She instinctively…read moreknew all my sore spots. Such a relaxing incredible experience. I wish I lived closer. I highly recommend this hidden gem

Had an amazing prenatal massage by Toni today. First time trying Element and can not recommend…read moreenough! Clean, relaxing atmosphere, very friendly and helpful front desk staff and good prices & services with many options & therapists. Toni was amazing, she listened to my focus areas and did an amazing job with everything. I have had many massages and can be quite picky, I am very happy I have found my new go to here at element and my therapist Toni!

While a good strong massage from Krystal I was very disappointed that she was sniffling and…read morecoughing during the entire massage and I ended up with a bad case of COVID.

I got an awesome massage here today after jujitsu right next-door picked up a joint they allowed me…read moreto smoke it as I was relaxing for the first part of the massage ended with an awesome experience I would recommend to anybody that has a knot in their pants they need to get rid of not expensive tip is up to you but be generous the girls are young and beautiful

great massage, a fantastic place to go when you need something quick and cheap. Actually was a…read morereally superb massage, i came in on a whim because i needed one after a workout and it ended up being fantastic. Would definitely recommend for anyone who needs a quick cheap massage. Nice ambiance and friendly girls.

Ask for Kelly! She did wonders on several knot's and her elbow technique loosened me up in areas…read morethat were extremely tight.

Dear Management Team,…read more I am writing to share feedback regarding my recent spa visit, as I was very disappointed with the customer service experience despite enjoying the massage itself. Prior to booking, we called to ask specifically about using a SpaFinder gift card and were advised that it would be accepted. Upon arrival, I also confirmed this directly with the front desk staff before our service, and I was again assured it would not be an issue. However, after our service concluded, I was informed that the gift card was not accepted after all. Had I been given accurate information, I would not have proceeded with the service that day. During this interaction, a young blonde-haired employee approached the front desk, stated "of course we don't take it," rolled her eyes, and walked away. This response felt dismissive and unprofessional, especially given that the confusion stemmed from misinformation provided by staff. Additionally, the men's locker room shower did not have hot water, which further detracted from the overall experience.