I dropped off my white down comforter. When I came to pick it up it took the owner a long time to find it , as he said " he had so many of the same comforters . Thought nothing of it at first. The wife came up and asked for payment. I paid and then was brought my comforter, that was not white anymore. I was very confused? Maybe it was someone else's . I brought it to their attention. The man assured me that it was mine . Of course I addressed that it was a different color and it looked dirty . He said that I brought it in dirty . Well of course it needed to be cleaned but what was once white is now a dingy color. I pulled it out of the bag and also noticed multiple brown stains on it and also a smaller black stain . He got extremely upset ??? Why idk . I told him that I had paid a lot of money for this and his response was . This is not expensive , it is from Costco, I clean these daily . Well that was rude ! What might be expensive to me obviously was not to him . I was took back by the yelling and that I needed to just deal with it . At that point I did not see any reason to continue to argue with someone that I was not getting through to. Unfortunately I will be buying a new down comforter. Absolutely would not recommend. Also the bag they brought it to me in had debris all over it , like leaves and fir needles . Like it was just sitting on a dirty floor . Very frustrating! read more

Natural cleaners is fantastic. My husband's suits and Eton shirts are well cleaned and pressed. They are timely and well priced. We highly recommend! read more

Being a female that's short, it's hard to find pants that fit you perfectly. Alas! Natural Cleaners to the rescue! I brought my pants in to get hemmed and may I tell you that I'm very happy with them. My pants and even faux fur leggings were altered perfectly. I couldn't even tell that they were altered! Natural Cleaners definitely know what they are doing when it comes to alterations to your pants. I highly recommend this place for clothing alterations. read more

Dropped off my nice peacoat last week to get it cleaned before Christmas. It was in perfect condition besides I small mark on a sleeve that needed to be cleaned. When I picked it up the belt loops were ripped up and ruined. The man working was flat out nasty and rude about the damage. What should have been a simple fix for his seamstress turned into one of the worst customer service experiences I've had. I understand that stuff happens, but you can't damage a customers belongs, hand it back to them and just tell them to accept it. His exact words were "it just happened." They should have let me know there was damage and offered to repair it. The location is also dirty, there was trash and grass all over the floor and what I'd assume were other customers belongings laying in heaps on the floor. If you need dry cleaning go anywhere but here. read more

Brought my coat here to have it cleaned. It literally had dog hairs on it and tons of stains on it after my husband picked it up. I don't think they cleaned it at all. I could do better at home. I will never use them again and definitely would not refer anyone to use them. Horrible job. 0 stars if I could. read more

Done with this business! I've used them for quite a few years, they have never been fast but I've never had any issues with the actual cleaning and while not particularly friendly they were at least civil. However that is no longer the case. I don't know if it's Covid, which seems to have changed a lot of people's attitude, or what the problem is but they are now so overpriced (might be cheaper just buying a new outfit than trying to get the old one dry cleaned) and so unfriendly in their attitude if not outright rude, that I will never go back there!! read more

We have used this store for years. Over the years they have cleaned a massive number of dress shirts, slacks, suits, etc. They do a fantastic job. On top of that they are very customer service focused and really nice people. I highly recommend this cleaner. read more

Very disappointed in this business. I have been using them for years and they have always been great. However I took a dress in to have some alterations done. They convinced me the dress needed to be dry cleaned after the alterations were performed. When I went to pick it up the dress, it had multiple stains on it that were not there to start. They then would not refund me for destroying my dress but still expected me to pay for the alterations. Won't be going back. read more

The owners were very courteous and their work exceeded my expectations. My blazers and jacket are now clean and look very crisp. I am especially grateful they were able to remove the stain on my favorite blazer. I highly recommend Natural Cleaners and will return for more services. read more

I took two stoles in to be cleaned. One came back fine, the other was completely ruined. When I picked them up, they alerted me to a tiny spot that they weren't able to remove. No problem. When I got home, however, I took the stole off the hanger and the other side--the one inside the fold--was destroyed. Looks like some damage from the chemicals. We took it back and they said there was nothing they could do. No offer to replace it or reimburse us or even waive the cost of the cleaning. Stuff like this happens sometimes, but I feel like they intentionally hid the damage and tricked me. I'll not be going back. read more

They are Profesional, cheerful and courteous all the time. Have been using for more than 5 years. I have had stains i had asked to remove. When the troublesome stain didn't come out after first try, they informed me they could try again but it could risk damage to the shirt. I gave the go ahead and the stain came out... they only charged for 1 attempt to clean. read more

This dry cleaners does a good job cleaning clothes but has the WORST customer service I have experienced in years. I received a quote and left my items to be cleaned. I went back in with my receipt with the price quote and was told because my suit was a "big girl" size I had to pay more. I explained I would not pay more, I was quoted a price after the cleaner examined the clothes and that was what I would pay. The woman at the counter took my original receipt from me, crumpled it up and threw it away! Then said I needed to pay more. I told her no, I wanted my receipt back, I was only paying what I was quoted and I was leaving with my suit. Then the woman proceed to tell me how mad she, as the owner was because all customers want is "cheap, cheap, cheap:" and my suit was more work. She then, again rudely announced (with others behind me) that my big girl suit took extra ironing--by the way, my suit is a size 16, not petite I admit but not huge either--and I needed to pay the higher price because SHE had made a misquote when she originally quoted me. After approximately 15 minutes of arguing she accepted the original price and I left after assuring her I would not be back. The decent cleaning job could not make up for the terrible experience and I urge you to go somewhere else if you want to be treated with a bit of respect. read more

Put a new zipper and button on my husbands favorite cargo shorts. The waistband was triple stitched and there would have been a lot of swearing if I had tryed to replace it. They did an awesome job. Will definitely use them again. read more

Use at your own risk!!! My husband and I are all about supporting our local business, unfortunately, we can no longer afford to support this business. My husband brought in four shirts to be altered. This task included shortening the sleeves and the length of the shirt by 1". Sounds crazy but being prior military, that 1" makes all the difference to him and his professional appearance. They charged us $42 per shirt for the task. When my husband picked up his shirts this afternoon the tailor had shortened them to the point that they do not properly tuck into his pants and if he lifts his arms you can see above his belly button. This issue was brought to the owners attention. Although he agreed that he could see there was an issue, he was concerned that if he refunded us the cost of the alterations and brought it to the tailor's attention that she would stand behind her work and he would lose money. After much haggling back and forth he agreed to credit us $75 for the mishap. Nice try, but we are still out the original cost of the shirts and $93 of alterations. I can not support a company that charges a premium price and will not stand behind their work. read more

They do an OK job cleaning and hemming. Just OK. That's it. And like the previous customer says, the customer service is horrid. Because they are convenient, we have used them a couple times. They have complained about stains I requested removed, ask for all payment in advance and are not exactly friendly. This last cleaning is likely the last straw though. I had them clean a feather bed and down comforter. I specifically said the bed was being cleaned for storage and expected to have it packaged - or at least folded accordingly. They said it would take about 3 weeks and cost a lot. I said fine, I was putting it storage and just wanted it done right. Had my husband pick up the items today. It was stuffed in a clear plastic garbage bag. STUFFED - no folding, no attempts at neatness. There were safety pins put into the bed that I did not have there. THIS WAS NOT CHEAP TO HAVE DONE!! They charged me a lot of money and made me pay in advance. I have not even seen the comforter yet....they didn't bother to give that to my husband when I had him pick up the items. When I called, after much passing of the phone they said, oh yes, it was there, I could pick it up any time. Great. Another trip to see what they did to my comforter. read more