Such a terrible experience here! Went in for color and highlights and while my stylist was very sweet, I left with literal stripes. No toner, no gloss, just stripes. I ran RAN to Sephora for anything to put over the stripes and the salesperson was horrified. I left a Google review the next day and -THE OWNER OF THE SALON CALLED AND THREATENED ME! The stylist called crying saying she was being abused by the owner because of my review and the owner called me screaming while I was at work so I put it on speaker so everyone could hear. The insanity of threatening someone over a review is something you should take back to Russia. The good reviews are fake - which is what she told me she'd do in order to hide mine and bury the striped pictures I posted. Stay far away from this craziness! read more

I've lived in the neighborhood for over 16 years and tried out plenty of the overpriced salons and hairstylists in the area --- and this is the only one where you will not only pay a reasonable price for your cut, but Connie pays attention to detail that others do not. The color is beautiful as well in case you're interested in that --- this is the best place to go for experienced stylists with years in the profession. read more

This place has everything fo do great because Aveda is a great product and the location but the stylist is what makes a salon but it seems that the owner is not normal and proves why no one wants to work for her unless they are desperate. Don't be fooled read more

Natasha is a STAR colorist. She has an incredible eye, listens carefully, takes time to find options, and a lovely person. You will not find anyone better. read more

I have seen 3 operators in this Salon as I get a single process and no cut or blow dry so it doesn't matter who applies it. I am very gray around my hairline so if its not applied perfectly it doesn't cover and seems like I never even got it done. My hair has been super fragile and delicate since the pandemic stress and I always ask that whoever works on me is very careful not to break it. Natasha was very sweet and did a good application but did not rinse the color well and the next time I washed it was all over my tub. Connie (The owner) was also very sweet and did a good rinse but the gray did not cover. Anna was the worst passive aggressive stylist I have ever had. It was a very sloppy application, there was color all over my face, neck and ears and when she was rinsing me I was drenched all over my face. She stuck her finger DEEPLY in my ear which was the most INVASIVE feeling ever and when I told her that it made me uncomfortable she said, "I'm wearing a glove". Then she was so offended and would not allow me to use a brush to brush my hair. Actually refused to allow me to brush my soaking wet hair. The poor receptionist felt so embarrassed she didn't know what to do. She also had someone in her chair that she was carrying on about not wanting me to use her brush. To make the whole experience worse and after all this THE GRAYS did not cover. I still gave her a gratuity even after she treated me so disrespectfully, truly she did not deserve it. I tried this place because they use a plant based product but seriously being a great operator should include a neat and impeccable application. I can see here that I am not the only one giving them a terrible review. read more

I'm a new mom in dire need of a haircut mostly bc I'm in dire need of time. Was really excited about my hair appointment... only to get there and find out that they were running an hour+ behind schedule and that I would have to wait "a little bit". No attempt to call or text me BEFORE I arrived to let me know how late they were. Sorry but that's unprofessional, inconsiderate and just plain rude. I left without a haircut Bc I just don't have that kind of time to waste in a salon reception. And just as well bc the staff looked a bit frumpy and would have probably given me an equally frumpy cut. read more

Very nice staff, excellent haircut every time! Highly recommend. They take extra time to do it just right. Very nice scalp massage during shampoo. read more

Came in with hair color that had been totally messed up by a different place, more than ecstatic with results, have the most gorgeous blonde hair now and layered nicely. Ashley was my stylist. Definitely recommend! read more

DO NOT GO HERE!!! Sign out front says $35 cut so i went in and asked for strictly just a trim - no styling or washing needed. they then proceeded to charge me $75. they told me they just put that on the sign out front but that the minimum cut is actually $75. not sure how a trim where i used none of their products and about 15 minutes of time equates to $75 but i definitely do not recommend and will not be back. read more

Went in to trim my bangs. They already had a great shape from another salon, but because that salon was too far away from me, I decided to stop here for a quick trim. WHAT A MISTAKE. The first cut Maria made butchered my hair and she made my bangs way too short. Like Jim Carrey in dumb and dumber short. I made an appointment at Little Lion Salon and hopefully they will be able to fix it. Horrible, horrible haircut. read more

Natural Look Salon & Spa - Hair Salons Near Me - Brooklyn, New York

These ladies were very, very nice. They were friendly and understanding of me bringing my baby to my hair appointment. I went there for a cut and color. I wanted bangs with some gentle layers. For color I wanted them to do my roots and add a few highlights. My hair is brown. I explained that I did not want blonde highlights, just something well blended and close to my natural color. I specifically said "no blonde chunks". I brought pictures. 350 dollars later I have brassy *red* hair with large blonde chunks. To make matters worse, the cut she gave me was "The Rachel". To be fair, the bangs did turn out well; I won't have to get those fixed. When I went in, my hair was a mess. Bad roots, bits of it falling out (post pregnancy hair) so I thought there was no where to go but up. I was wrong. I left looking like a 90s throwback housewife from Long Island. I have never come so close to crying over a haircut/color in my adult life. All I need is a French manicure and my name around my neck. read more

I always get my hair done here. Ashley does amazing color and cut, highly recommended! The price is good too considering the area.

I've been coming to this Aveda salon for a few years now and I'm very satisfied. Natasha helped me achieve my go to look using the Phomollient foam and Be Curly conditioner. This style is so easy for me and I've gotten Compliments from friends and coworkers. The salon feels like home - comfortable, clean, and convenient. I told Natasha I wanted a softer, better looking hair color when I first came to Natural Look and voila! She came up with a fantastic color for me that I simply love. I love the Aveda products - I use the skin and hair care lines - and now I have the perfect color that makes me look fantastic!! read more

Went in for a facial so first off let me start by saying I went in looking a big pregnant mess , so you can imagine my skin hasn't been good friends with me lately . Ruby took care of me and left me feeling like a million bucks my face smoother than my unborn child's butt no exaggeration . I am not one to Yelp but this woman not only soothed and cleaned my face but she soothed my soul . She took her time relaxed and made sure my pregnant self was beyond comfortable . She was super attentive , kind, caring , and it was so genuine. It was just what I needed , pregnant not pregnant I recommend coming by. If I could give 10 stars I would . Great service and products !!!! read more

Natural Look Salon & Spa - Glowing skin after my facial ! - Hair Salons Near Me - Brooklyn, New York

I made an appointment to get my usual haircut with Edlira (i literally went from queens center mall to bedford just for her to cut my hair, she's THAT good). When i walked in they casually responded that she's not here, that someone else will take care of me. I was like [pause] what? I'm guessing the manager was making an excuse that the receptionist screwed up and didn't understand who i was trying to make an appointment to. But I'm not an idiot. When i make an appointment i specifically request who I'm talking to because i usually know all the people that works there. It's been a couple of months but holy crap--people who i used to know no longer works there. From the receptionist, hair stylists to the girls that wash hair. I used to tip everyone who washed my hair, to the girl taking my appointment as well as my hairstylist. I know the amount of effort they all put in so I have no problems doing that. Anyways, i was pissed off i was lied to but took the haircut anyway cause i had a flight to California for a wedding soon. Connie took about 2 1/2 hours for a haircut trying to replicate what Edie did. Which is difficult since Edie has been my hairstylist since i was 20 .... now I'm 28. I waited 8 months to cut my hair and after 2 1/2 hours it didn't seem much was cut. So I basically paid 65 dollars for a "haircut". She tried hard to keep the same style as before but I think she was too nervous to cut further. When my mom took a haircut here she walked away upset because the hairstylist didn't listen to what directions my mom was giving her (she's very anal but at least she's very direct in how to shape her haircut). My mother and i been close to a decade of customers for Aveda. But after that crap they pulled off, we will be no longer. [deletes business number] Edit: If anyone really liked what Edie/Edlira she's currently working her own business in Cobalt Salon. There's always one or two that keeps asking for her--send her my regards when you visit. read more

I had a appt at a local salon but when I got there they ran out of shampoo. Thats another story...... It was the day before NYE and I was leaving for the weekend. I had to search last minute for a salon. I found this place as I was driving and they gave me the absolute last appt. I forgot the guys name but he did a awesome blowout! He was very nice even with me being a last minute appt. I am now their loyal client. read more

Edie is my savior. Background... I just moved here from Austin and my angled bob needs fairly regular trims and a really precise cut to look good. Last week, I went to a different salon in Williamsburg and was pretty disappointed. The stylist cut my hair dry, spent only about 20 minutes on it and when I said I thought it looked a bit lopsided, he made a few more trims and then said, "It's your part. It's supposed to look like that." Not so much - it never looked like that before. I wasn't thrilled...so, while a braver soul might have insisted he fix it on the spot, or gone back, I would rather find someone I communicate with better. I love Aveda products so I found Natural Look and got a same-day appointment with Edlira. She knew exactly what was wrong when she looked at my hair and was extremely precise in the cutting. I told her I wanted to grow my hair to shoulder length over the next few months for my wedding, and she knew exactly how to angle it so it would grow out nicely. I was amazed when she was done - the angle was perfect, the light texture was perfect. My hair looks so chic. I don't color, but she suggested some subtle things we could do, like a glaze, to enhance my hair for the wedding. She was so friendly, calm and professional. I couldn't be happier! Last but not least, the receptionist was so nice and the shampoo was great. Wonderful salon with all the professionalism and pampering I'd expect in NY at a totally reasonable price. I'm officially a regular! read more

I had an eyebrow shape at this salon and it was horrible. I've been growing out my eyebrows for months - which I carefully explained to the beautician. She agreed to just doing a 'clean-up' and to my horror she hands me the mirror and has completely taken off the hair I was growing out. Not only that but she explains that she was trying to make my brows match but yet I've walked out with mismatching eyebrows, one that looks like half of the McDonalds logo. She needs to focus on the job at hand rather then try make conversation throughout a booking. For some reason she decided to comment that I have a good haircut so I shouldn't worry about my eyebrows??!!! I'm so upset. And it's going to take ages to grow them out. Don't takes your eyebrows here!! read more

Natural Look Salon & Spa - Weird shaped eyebrow. Layer of hair taken off from bottom. - Hair Salons Near Me - Brooklyn, New York

My friend was looking for some men hair products and we decided to stop by. There was no one at the front desk but after a few minutes a lady acknowledged us and asked us to wait for a few until someone was available to assist us. The place is very spacious, clean, AC. They cater to both men and women and also have men and women hair products. They offer haircuts, hair dye, blow dries, facials and massage. read more

Natural Look Salon & Spa - Nice variety of men hair products - Hair Salons Near Me - Brooklyn, New York

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I live in the neighbor hood and am so happy to say I finally found an esthetician here ! Ruby is a magician ... Going in with dry, dull , clogged skin and leaving with bright, even skin tone , smooooooth beautiful glow ! Can't get better ! My girlfriend also went and was so pleased . Needless to say I will be back for Maintenance . Not Only was the service customized and relaxing in its self , she herself was so lovely so spend the time with ..... Go Go Go! read more

I am upset with my latest experience at Natural Look Aveda Spa with Connie. I specifically walked through my haircut (a trim with long layers) and Connie said she would try to follow the previous cut I had. There were several interruptions during my haircut and I felt that she was not attentive. Additionally, she faced me away from the mirror so there was no way I could see her cutting my hair. She gave me a blowout with curls (which concealed the short layers) but after my first wash, it is apparent that the layers are way too short and nothing resembling what I had or asked for. I hate my hair, I hate that I wasted $65 and travel time to visit this salon. I will not be returning. read more

Went into this store and never felt racial profiled like this before. The male employee that helped me and my friends was nasty and not helpful when I had questions about their hair products. read more

First of all, I love Aveda salons and used to go to them often when I lived in Austin, TX. So I'm quite familiar with Aveda hair color. But I had a very unfortunate experience coming here. My hair was dark blonde and had not been touched by color in over a year, so I was ready for a new look. I showed the hair colorist, Jason, the color I wanted in photos - asking for a light to medium coppery red for the spring. He said I needed highlights and would start with the base color. He brought out hair samples, and we decided on a brighter medium red. What I got was a dark, dark brown - with a hint of red. Also, they left the hair color on much longer than I've ever experienced (maybe my hair needed it?), but when the dye was washed out, I saw some breakage around my hairline that most definitely wasn't there before we got started. Jason and I agreed we shouldn't continue with the highlights. Over the following 2-3 weeks I tried calling the salon repeatedly, asking to speak to the manager who was never in, no matter when I called. I finally left a complaint with the receptionist who took my information and promised the manager would call back. Nope. Two stars instead of one because Jason realized the color wasn't what I asked for and offered a free glaze. Yay. read more

Went to the spa for a 1hrs full body massage - and unfortunately it was not a great experience, which I also had to stop after just 20 minutes. The lady was a little friendly lady from Nepal, but she either did not have any experience, strength or educational massage background cause all she did was talk a lot and rubbing me gently in oil. Several times within those 20 minutes I had to ask her to use more strength and go deeper, which is I guess the point of having a deep-tissue massage. Furthermore, the massage bench was dirty when removing the top sheet I found hair and stains of oil from a previous massage. After all they still charged me 30 dollars for a service not worth a dime. If I could leave zero stars I would. I am sure they are brilliant at other services just don't go there if u need a massage. read more

I'm very happy with my haircut! done by Rebecca she is really friendly and professional top experience :) read more

Absolutely love this place! A friend recommended me to Tracy one of the hairstylists here who saved my hair after a bad dye job at another hair salon. I've been coming here for the past 3years, I even converted my mother to do her hair here. Tracy is amazing and mixes her own colors to get the the exact color your looking for. Best part is if you love the mixture and intend to come back she'll write down the mixtures for you. I've gotten everything down here from Bayalage, to full highlights, to glazing, Tracy is the best & the salon never disappoints. Highly recommend especially if your going to color your hair! read more

Although this salon is some distance away, I continue to come here for the impeccable services provided by the stylist, Natasha. The Aveda products are an added plus as they are all I use only hair. Since becoming her client, my hair has grown longer and become healthier. I receive many compliments about my hair and style and am very happy with the services. read more

Before entering the salon, there was a man wearing a Tiffany colored shirt, who kept eyeing me and my friends. As we started to look at the hair products to see price wise how much they were to gift for a friend. This man gave us the side eye the whole time, made us feel like we weren't wanted, and as if we didn't have the money to purchase the items. When one asked a question about the product he was very nasty how he answered and eyes us the whole time. Poor customer service. read more

Picking a new stylist can be a anxiety inducing experience. Being new to town, I had to find someone who understood what I wanted. After talking to a few salons, I decided to make an appointment with Tracy at Natural Look Salon. Tracy took the time to ask me what I wanted and was so patient and detail oriented with my cut & highlights! I've received so many compliments on my hair today! I am so happy and will definitely be a regular customer!! read more

Still one of the best places to get a haircut that YOU WANT in Williamsburg. The stylists are well seasoned and actually consult with you prior to cutting your hair! The prices are great. They are not trying to squeeze money for a "quirky" experience in a vintage inspired hair salon. read more

This place committed the ultimate sin in salon customer service: offered a service (curling iron) without disclosing that there's an additional charge ($15). The space is nice, people are friendly, blowout was fine. But would not go back because of the bait and switch. read more

Rebecca, my favorite stylist...where did you go?!?! I went to her a few months ago and she colored my hair PERFECTLY. Including an amazing cut. Rebecca--if you happen to read this, I would love to know what your new spot is! read more

Honestly, I'm not sure what happened, but this place is completely different from the last time. As usual, I was in the neighborhood for my short fiction workshop and I needed a cut. I made an appointment with my usual girl, but when I showed up she wasn't there! That's a very thin crust thing to do to someone. They seriously tried to say this stranger was my usual stylist. I had to leave. As an ex-cop, ex-marine from Chicago, there are two things I loathe: thin crust pizza, and liars. read more

Unhappy with everything they did with my hair. So disappointed and actually sad. Wouldn't recommend to anyone.

Any place that badmouths local businesses is not fine by me. Especially while I'm getting a facial. (Are you kidding me? I came here to relax!) There are far nicer, independently-owned beauty businesses in the area that deserve your hard-earned money, and operate with far more integrity than these classless and tasteless jerks. read more

Last weekend I left this salon with the worst haircut I have ever gotten. I'm not one to complain, or even write reviews, but I feel this is necessary. After spending 1.5 hours with one woman, my bangs were one centimeter long and what was supposed to be a one-length bob was almost a mullet (not kidding, it was down to my shoulders in the back and up to my chin in the front). Then another woman came to try and resolve the problem, spending another full hour pretending to make things better, but the hair was already gone. The cut looks worse everyday. I still cannot believe I paid money to this salon--and am now going to pay another to fix this whack job. read more

They don't receive any stars due to the service before the service even happened! I received several calls from receptionist asking if I could arrive 15 mins later that scheduled appt. which is not a big deal but then ended up being another hour later. However, after I had already payed for the services, the stylist came up and requested another $40 for a blow dry. I've never been to a salon that you had to pay for a blow dry after already paying a premium for hair services! The worst part was when I reluctantly went to pay for the blow dry, I realized that I was supposed to receive a 15% discount and when I mentioned this to the cashier, he indicated that he was unable to give discount as he had already processed transaction :/ wtf! Are you kidding me! I will never do business with this salon or any salon associated with Aveda ever again! read more

I have been coming to Ruby for waxing on and off for about a year. She is incredible. The wax is always impeccable. She is sweet and always does a beautiful job. Takes her time and calls it her craft. She's all about me leaving feeling confident. Also, she offers her cell phone number to clients so you can text/call and she's flexible in coming in when you need! Her daughter works at the front desk and she is also very kind and accommodating. Highly recommend! read more

I have been going to see Ruby, one of the aestheticians there for about 5 years now and she is the absolute best!! So gentle and kind and when she works on you it's soooo relaxing!! She gives a great massage during facials and always takes her time, even for things as small as a lip wax. Natural look is clean, we'll stocked with all the Aveda goodies, and reasonably priced, especially for this neighborhood now. The best!!! read more

Natural Look Salon & Spa - Hair Salons Near Me - Brooklyn, New York

I am a young female surgeon with extremely sensitive skin on my face, and I am here to endorse Ruby the aesthetician! I work long hours and often carry heavy loads on my shoulders (both literally and figuratively) and when I had a stress-induced exacerbation of eczema on my face, Ruby saved the day! She first calmed me down and then did a calming, gentle exfoliating facial for me with an extra sensitive moisturizer on top, and the results are night and day. Ruby is professional, knowledgeable, experienced and patient, and I highly recommend her services. She also made my eyebrows look nice :). Thank you Ruby! read more