I have been looking for a haircut place for years. I thought all the five star ratings might be too…read moregood to be true, but Liz was awesome! I felt like she genuinely cared about giving me the haircut I wanted and was thoughtful about what she was doing. She was easy to talk to and did a great job. Her salon was not pretentious, which I prefer. The search is finally over!

Liz cut and colored my hair and cut my boyfriend's hair, and let's just say ... WOW! She took the…read moretime to get to know us prior to starting and really listened to both of our needs. She nailed my color - my hair looks fantastic. She gave my boyfriend the cut he's been trying to get for years! Also, in times of COVID, we felt incredibly safe. It's a private salon, so we were the only two in there and everyone was masked the entire time. We watched her clean the chair, too. Liz is incredibly talented and has a great personality. Definitely recommend!

I love my hairdresser Heather Case. I've been with her since 2000 and was really happy with her…read moremove to Symmetry a few years ago. It's a pretty place with a comfortable sitting room with coffees and an assortment of cold drinks. And real mugs and glasses-a nice touch! The vibe is calm and cool. Kathy One Happy Customer

Gabby the receptionist/manager is outstanding. She has incredible and kind customer service skills…read more She helped gave me closure to an outstanding issue. Previously, I worked with two stylists there who share a room and have worked together for years. Though they are talented, they appeared to need clients with highly flexible schedules and/or jobs as they repeativley asked to change appointment times in less than 24 hours or last minute or would cancel at the last minute. The profession I am in does not allow much flexibility in moving a 6 pm appointment to 10 am the next day. For me, I need a strong sense of reliability in a stylist. In one case, I drove 30 minutes to get there for an appointment only to find out the stylist canceled it without telling me. That stylist appears to be scheduling via texting on her phone at times The other stylist in the pod would ask to move evening appointments up. At that point I understand his father was dying so this seems reasonable. Symmetry appears to be a place where stylists rent studios and somewhat manage their schedules. I need more professional and reliable scheduling. These stylists appeared to at times put the receptionist in the middle by asking them to reschedule the appointments. A prvevious manager/receoptionist Chris who no longer works there I found offensive and I guess took personally with his assumption that women don't work or have flexible schedules so that at last minute I could change an evening appointment to 10 am the next day. I assume Symmetry have stylists who work well with modern working woman without much flexibility in their schedules. I spoke at a stylist at another Symmetry salon who told me these two stylists at the Bethesda Salon most likely wanted to leave early for the day and did not want to stick around for an evening appointment if there were not too busy midday. If you plan to work with a stylist at Symmetry I advise you to ask do they work well with working women and how realiable are their schedules. Symmetry has other really good stylists. Also, ask how the stylist schedules via calling the receptionist for an appointment, via the stylist texting from their phone or via the online system. Previously this was a challenge as I made appointments via calling the receptionist/manager only to arrive and be told the appointment never existed. Hopefully, they have a solid system now. Do you best not to take your frustration over the middle person, the receptionist who my understanding is also the manager. I hope Symmetry which seems to be getting better and better works to troubleshoot challenging issues with some of the stylists there including poor customer service skills and business ethics.

I went to see her on Sept 19 after the a very bad experience from the hair stylist next door…read more She called me the night before my appointment and we talked about my hair. I was impressed with her professionalism, great vibe and she's very friendly because I never experienced that from other hairstylist that will the client. Nataly saved me, she was very helpful and very honest. I fully trusted her with my hair and I was very happy with the result. She did a very excellent service. 10 stars for her!

Obsessed with my hair color transformation! Nataly nailed my…read moredark warm brown with caramel highlights-velvety chocolate with sun-kissed ribbons, blending seamlessly into my grays for an effortless vibe. She shared beauty, nutrition, and gardening tips like a friend over coffee. Best service ever-book it! Thank you, Nataly, for making me a total bombshell!

My hair looks great since Deborah started coloring, giving me highlights and cuts. She is an…read moreamazing professional and a wonderful person. I like going to her even though I hate sitting for hours in one place.

Just had my another haircut with Jacqueline. She worked her magic as always, and I couldn't be…read morehappier with the result. Thank you for making me feel fabulous!

Grazia is phenomenal!…read more She did my highlights exactly how I wanted. The color is perfect, natural, and bright. She's so talented, fast, and efficient, yet takes the time to make everything flawless. I walked out feeling refreshed and confident. Highly recommend Grazia -- she's truly the best!

The Shop Salon opened a new location. It is in downtown Bethesda off of Old Georgetown Road. It is…read moredesigned with beautiful, with a blend of bold colors, including black, white, and pink. Since, this salon was just renovated everything's brand new. I like the open air and modern concept. I am now familiar with the parking and directions to get to the building. It was a little tricky at first. But, my favorite part of the salon is my stylist, DK. He is an expert professional and does a precise job with cutting and styling my hair. I love the way my hair looks, feels, and it is really easy to take care of. So, beautiful new salon, my favorite stylist-DK, ... I will see you again in 4 weeks. Please note, The Shop Salon pictures on their site need to be updated. I am including my recent pictures. They reflect the way the salon looks and in real time. I hope they get the chance to reflect on the changes, especially since they are so much nicer, than their last location.

I went to Cici at her Atlanta salon. Cici really cared for my natural hair before she did my sew…read morein. She did a relaxing hair wash, condition and steam! Afterwards she was able to comb straight through my 4B/C hair without any tangles! I came in for a dye and sew in and now Cici is definitely my go to stylist in Atlanta! See pics at @CicBreed and @DBJ.life on IG

Puni is a terrific hair stylist and colorist. She just moved into her new 1-person studio which is…read moresmall, intimate, and calming. Bonus is that she's also a sweetheart and wants to make all her "guests" look fabulous. Do yourself and your hair a favor by trying Puni's Beauty Lounge.

I have been going to Puni for many years and she is the real deal. She is a terrific hairdresser…read more I have never had a bad haircut. Puni takes the time to listen to your hair concerns and she is always willing to help with hair drying techniques and products.

Bomb ass hairstylist! Sam is amazing at what she does. Her craft is beyondddddd more than words can…read moreexplain. SHE WILL GET YOU RIGHT GIRRRRRL. You will walk out feeling BEAUTIFUL. She's funny and super easy to talk to, she makes you feel comfortable. The studio she's at is so cute, she also has a bomb team she works with. She's also with another stylist named Athanasia and her craft is amazing too! Their team is complete with Georgy and Mandi who are also great stylists! Sam's haircuts are like THAAAAT and her "ba-la-la-yage" is to die for! My balayage is still thriving and still in love. She fixed my hair, lol. I'm so thankful for her. You won't regret reading this review and booking her. I'm serious. Get your hair poppin right now, you need someone like her.

Athanasia is amazing. I haven't been so happy with my hair in a very long time. I will be staying…read morewith her permanently.