We just booked the Gold Mountain Manor for our wedding and are so excited! Can't review that yet -…read morebut as for a hotel / weekend trip, this place is perfect. The owners are so kind, and Toni, their manager / housekeeper is lovely! The breakfast was AMAZING. Looking forward to coming back!

Absolutely amazing! My husband and I had our wedding here this week and it was the most perfect day…read morethanks to the staff at the manor. Aimee, Darrin and their team are so kind, informative, and professional. We lodges at the venue the night before the wedding and the day of our wedding. They served us breakfast both mornings, all the rooms were clean and had many amenities for us. They kept the flow of our wedding perfect and took all the stress off of us. The venue is beautiful and has some nice new updates like their wedding arches, lights in all the trees and bushes, and new flooring. We absolutely loved our stay here and we wouldn't have had it any other way.

Relatively new property, modern, with spacious rooms. Nice family touches that youll find in this…read morebrand including breakfast, the "market" in the lobby, and s'mores kits to use at the fire pits. We chose a room with a kitchenette, and even for our short stay, it was a great convenience. Service is a little hit or miss. When we arrived our room was a bit stuffy so we tried to use the thermostat, which kept indicating a low battery. We called the front desk and the man who answered hesitantly said they'd tell maintenence. On our way out for dinner, we stopped by the front desk to remind them of our request and it was the same person who answered the phone. He was surprised and scrambled to find a sticky note to write it down. After all of that, we come back to the room to a note that it's been "fixed." The A/C and heat are controlled on the unit by the window itself, not the thermostat. So why not say that the two times we asked about it? The entrance and exit are towards the road behind the main street through down, which has restaurants, a 7-11, and other places you can easily walk to -- if they had an exit facing the main road. We had to walk around the building, climb over the railing and then make our way to the sidewalk.

We stayed at Home2 Suites during our trip to Big Bear. The hotel itself is very new, modern, and…read moreclean, and the room was spacious and comfortable. However, I was disappointed that the bathroom in Room 363 already had some maintenance issues. The toilet was loose and wobbled every time we used it, and the shower handle was also loose and moved around when adjusting the water temperature. For a newer property, I expected these basic fixtures to be in better condition. The complimentary breakfast was a simple American-style breakfast with a few hot items, which was convenient but nothing particularly special. Overall, the hotel has great potential because it's clean and well maintained in general, but the maintenance issues in our room definitely affected our experience. Hopefully, management will address these problems soon, as this could easily be a 4 star stay with better attention to detail.

I've stayed here 8 times since 2010. Every time has been amazing and great. They are very…read moreaccommodating. The rooms are wonderful ( always with extra little goodies in the bathroom, kitchen is supplied with paper towels, dish soap, dishes, silverware, etc...) a very comfortable bed with more than enough pillows, and I'm somebody who needs at least four to myself ;) there is also a circle K right & red box down the street, for all kinds of snacks, goodies & movies! =) Great place to enjoy the jetted tub, the romance! Also sitting on the very large porch enjoying nature is so Relaxing! The owners, the pool family, are one of the most friendly, accommodating, just very hands-on owners I've ever met. They recently re painted the rooms (at least cabin #6) Can't praise thsese cabins enough! If you have any problem at all they always go above and beyond to help! So please let them know b4 you check out if you need Anything!! For the excellent quality definitely 5 stars!

Stayed in the King Studio with Jacuzzi Bathtub and would totally stay here again during winter…read moretime! It was super spacious and roomy with everything I needed for a weekend getaway. The perfect distance from the shopping area and lots of food options nearby. Only downsize was the old timey heater was a bit noisy throughout the night. Amenities: mini fridge, microwave, couch, smart tv, closet, coffee maker, 2 person shower, 2 sinks & the jacuzzi Customer Service: really friendly and easy to reach hosts. Check in was all done via text with no contact entry. Parking: 1 reserved spot per cabin with a map they attach to follow

Big parking lot with easy access to hotel and back out.. Incredible service and staff. Lounge,…read moreamenities and everything that a Hampton Inn provides always brings it to the top! Clean rooms, easy access TV, and comfortable sheets with a plush bed. Overall excellent experience and I'll be back for sure!

We stayed at the Hampton Inn in Big Bear on a last-minute trip, and I cannot say enough good things…read moreabout our experience--especially because of Joel. From the moment we arrived, Joel made us feel completely at home. He took the time to explain all of the hotel's amenities and made sure we knew about all the fun extras, including Taco Tuesday, movie night for the kids with s'mores, the fire pits, and even the unique beer tap in the lobby that guests can access with their room key. Thanks to Joel, we got to enjoy so much more than just a hotel stay. We had a bit of a rough start to our trip when one of my children got carsick on the drive up. Joel immediately stepped in with cleaning supplies and genuine kindness and concern. His compassion and willingness to help meant so much to me as a mom traveling with two kids. Since my husband was in town for work and couldn't help us the entire time, I was handling the kids on my own and wasn't very prepared for our last-minute trip. Joel went above and beyond to accommodate our needs and helped arrange a room closer to the entrance, which made a huge difference for us. The hotel itself was fantastic. Everything was spotless, the indoor pool was amazing, and the outdoor fire pits and s'mores nights created such a fun family atmosphere. My kids had an incredible time, and we enjoyed our stay so much that we decided to extend it for another night and spend another beautiful day in the mountains. Joel's exceptional customer service truly made this trip special. He is caring, attentive, and genuinely dedicated to making guests feel welcome. We left with wonderful memories and are already dreaming of coming back. Thank you, Joel, for taking such great care of our family!

This was such a great place to stay! The communication from the staff was very easy and they were…read moreall so kind. I absolutely loved that there was a spot to do yoga or other movement classes! If you want to do a complete wellness day, you can take your mat to this beautiful open deck area (where your mat is shaded) and you have some mirrors. Once you finish your class, there's a sauna and cold plunge available to use to complete the perfect session! I didn't get to use the lodge much as I was visiting solo this time, but would love to use that nice big kitchen and the pool table next time This place is not super big, so everything is very walkable and in close proximity to each other! You can drive, walk, or even ride your bike to other restaurants and activities near by if you aren't too busy playing corn hole or lounging in the hammocks

We stayed at Sessions Retreat in Big Bear with our family this winter and had such a positive…read moreexperience that I felt like it deserved a proper shout-out. Frank, the owner, is one of those rare people who is truly hands-on and genuinely cares about his guests. From the moment we arrived, he was communicative, kind, and incredibly attentive. You can tell this isn't just a business to him -- it's personal. What really stood out was his integrity. During our January stay, he went above and beyond to make sure our family was comfortable and taken care of, and he generously invited us back again in February. That level of hospitality and follow-through is something you just don't see often anymore. The space itself is peaceful, cozy, and perfect for a Big Bear getaway, but honestly, it's Frank's heart and character that make the place special. If you're looking for somewhere you can trust -- not just a place to sleep -- this is it. We'll definitely be back.

My husband & I had a wonderful date night staying at Castlewood Cottages recently. We stayed in the…read morehaunted manor cabin. The attention to detail was beautiful & the room was sparkling clean, bed & pillows were soft. We had an amazing night stay , thank you so much!

I have had these cottages on my list for YEARS. When we first pulled up I was a little worried…read more This place doesn't look the best from the outside, just being very honest. Then we parked and the check in area was locked so we started to panic but luckily someone came right away. The maps given for directions were poor but that was the end of the bad. The room was amazing! It was huge and beautifully decorated. They also had cute costumes in the room for you to use to dress up and take pictures. The room was very well cleaned and this is greatly appreciated, especially since the room was large and had a running water feature. Can't wait to come back and stay in another room.

We stayed here for one night over the 4th of July weekend and overall had a good experience…read more Check-in was quick, and the front desk staff was genuinely welcoming and friendly. They made us feel right at home, which was a great way to start our stay. We booked a room with two queen beds, a fireplace, and a balcony. The lobby is nice, and the hotel has a spacious breakfast area along with an on-site restaurant. Our room was on the first floor, though, and the balcony overlooked someone's backyard, so we didn't really get to enjoy sitting outside. That was probably the biggest disappointment. The room itself was comfortable enough. The beds were decent, and it looked like some of the decor had been updated. The bathroom, however, could definitely use some work. There were patched areas on the walls, cracked baseboards, and it felt a little worn. The hallways could also use a refresh. The game room was a nice surprise. It had a pool table, ping pong, foosball, a few board games, and vending machines. There's also a small outdoor pool and jacuzzi, which looked like a nice place to relax. Breakfast was included and had a good variety of options, which we appreciated, especially on a busy holiday weekend. Overall, while parts of the hotel felt a little dated and even a bit creepy in places because of the older chateau style, we still enjoyed our stay. For the price we paid during one of the busiest weekends of the year, it was a good value. A few updates would make a big difference, but the excellent customer service and included breakfast definitely left a positive impression.

Really great hotel. It has everything they claim to have-…read moresuch close proximity to Snow Summit and Big bear mtn and ski rental shops. Great game room and jacuzzi for after skiing. Resteraunt down the the street with cozy atmosphere and happy hour (less than a minute walk). Walgreens within walking distance too. Wonderful staff. Lockers to store ski equipment. We would definitely stay here again- we found our perfect Big Bear hotel. And the breakfast was really good, lots of choices- eggs, eggs with veggies, pancake maker, bread and bagels to toast, bacon or sausage. fresh baked muffins, cereal. Oatmeal.......perfect before skiing. And plenty of water all day and night.

We drove up from Highland just a few days after a heavy snow, and everything in Big Bear Village…read morelooked fresh, clear, and beautiful. From the moment we walked into Sierra Blue Hotel & Swim Club, we knew we picked the right place. The aesthetic is incredible -- vintage charm from the original Thundercloud Lodge blended perfectly with modern, rustic chic design. Thoughtful artwork, cozy textures, and designer-inspired rooms make it feel stylish yet warm. It's a full-service hotel right in the heart of the Village -- one short block to the lake, shops, and restaurants (and right across from the bowling alley). Easy parking and EV charging available, which is a huge bonus. Janet, Maddie, and Louie greeted us and were absolutely amazing. Genuine, welcoming, and thoughtful. They even gifted us complimentary mugs and were so kind to our son, giving him a patch for his jacket or hat. That kind of hospitality stands out. And the freshly baked s'mores cookies? Unreal. Warm, gooey, perfectly toasted marshmallow and melted chocolate. Honestly better than DoubleTree cookies -- and yes, even better than the famous Disney park cookies. They're that good. Spotless room, beautiful Village views, pet-friendly, incredible service, and an unbeatable location. Five stars without hesitation. We'll absolutely be back -- especially for those cookies.

Currently staying as this location as I type this. It's my…read morepartners 45th birthday getaway First of all I reserved and paid for a room with a king size bed and fireplace(yes it isn't snowing anymore but it's why I picked the room) as I entered the room it wasn't what I paid for. It was a double queen, I went back and informed the front desk and they didn't see my reservation details. Luckily I did have my confirmation email, first they claimed to not see the details of the room and I literally had to show him where to look in the email for the room. He switched out my room for a king size but it had NO fireplace, strike 1. They charged for parking which wasn't in the detail when I booked the room. And if you have a EV car it better be a Tesla( they should provide an adapter for none Tesla cars if I'm paying for parking). Strike 2. There was barely hot water when we took a shower. It was barely warm and we had to double up on the shower. Then this evening 7/28/26 the hot tube was broken with a paper sign saying "out of order" then went back to the room to maybe watch something on their television and the WiFi was down! Strike 3! Here is the thing, don't promise amenities if you can't provide them, and dismiss the guest when asked about it. When I book a hotel anywhere i look for specific things and if your establishment isn't able to provide it then you must accommodate. I won't be booking at this location again. The only good thing is that it's close to the village.

Ambiance 5/5 Service 5/5…read moreRoom 4/5 Quietness 5/5 Fun amenities 4/5 Convenience store by arcade 3/5 (small selections but it's something) Overall great place to stay! Cabin outside clean and feels decently new inside! Cute electronics fireplace below tv in living room Washer dryer in room is a plus. Giant hot tub available Arcade Pool Cornhole Pool table Table tennis Pickle ball Giant fire place outside for s'mores! So much to do! Only thing was our microwave was humming some awkward noise when in use.... Love the kitchen Oven Microwave Freezer fridge it's all here Each room has its own BBQ! I recommend 2nd floor rooms. Your balcony with bbq is private! It also has a table n chairs outside. First floor rooms same but everyone can walk by and less privacy. Resort is very close to big bear lake ! All convenient and would love to stay here again for our next Big Bear trip!

This resort is fairly large and is at a good location. It is close to Stanfield Marsh boardwalk,…read moreAlpine Pedal Path, Woodland Trails and Discovery center. It is also close to Vons and Stater Bros markets. This resort has many onsite amenities. It has a recreational center with arcade games, billiard table, fools ball, air hockey, a fitness room. There is also pickle ball courts, basketball court, table tennis, corn hole, bocce ball , a mini putting green area and a children's playground. In addition, there are swimming pools and jacuzzis. Each unit has a full kitchen stocked with the basic necessities for cooking. Each unit also has a private bbq grill, washer and dryer for laundry. They even provided seasoning packets you can use to season your food. I especially liked the "garlic junkie" seasoning. It really enhanced the chicken and the burgers I made while I was there. Staff were friendly. I had a very good experience with this resort. My only complaint would be the floor to my unit could be cleaner. I wonder if they mop the floor after each guest checked out. I would recommend this resort. Each unit is spacious and comfortable.