Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

I left a message here almost 3 weeks ago and never received a call back. I reached out to at least…read more 5 other insurance companies and every business called me back except this office. I left a voicemail at this office based on their reviews but no response.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Kara is super friendly and helpful! I like that they are all very personable with your best…read moreinterest.

I am so impressed at the induvial quality & care that agent Whitney Pool gave me. I am so sad when…read moreit comes to understand all the in's and Out 's of my personal auto insurance, However, Whitney went way out of her way to explain the hidden details of California law . She really made me feel like I was very wanted & that she WANTED to listen to me and explain- Trust me I am so much more than just pleased, I am amazed at her true wisdom and willingness to spend over 45 min with me! My Name is Marcus and I approve this message!!!

communication is lacking 7 years of bills paid each month…read moreit seems like they just sit back and count the money. I'm very disappointed in them. I'll never use Allstate again.

Thank you Gabby for assisting me in getting life insurance in place. Gabby you were never…read moreaggressive or pushy, super knowledgeable, friendly and throughly explained my options. I would highly recommend Gabby for any insurance policy needs. Very easy process and she came to me making it convenient and effortless. Thank you again Gabby, you're appreciated!

Ms. Gabriela Portugal and her Assistant Ms. Joyce Morris have consistently been giving me excellent…read morecustomer service. They are prompt in responding to any of my queries, conscientious and caring in trying to resolve my issues. I feel like I am in good hands with Ms. Portugal and Ms. Morris. Highly recommend!

Assistant Fernanda G was very helpful with processing my payment and answering every question I had…read morethank you !

Fernanda was very helpful great service especially helping me with any troubles I had!!!read more

Jeffery is awesome and very helpful. I just wasn't ready to change insurance co. Getting a…read morehomeowners insurance policy is way to expensive now. The cost has tripled.

Joel & Jeff are incredibly knowledgeable and helpful, they really go out of their way to make the…read moreinsurance process smooth & easy. I needed to change my insurance a couple of times when I purchased new vehicles and it was refreshing not to have to go through a middle man or make a customer service center esq call. These super professional insurance agents and their staff are a real gem in the Chino area! Absolutely recommend :)

Ask for Kiana! If you have a shifty driving record, you need not be Embarrassed here! Come get…read moreyour SR22. I got my policy at a great price with awesome service. I've been putting off this call, thinking it would take a long time. Nope!! Kiana gave me some competitively priced options to pick from and I got a policy in 15 min. E-docs where emailed to me and I was insured. I had a great experience and I'am sure you will too.

I recently spoke with Ms. Yesenia Briseno about changing my Insurance to Acceptance Insurance. Ms…read more Briseno was very helpful answering my concerns and needs. Her knowledge and understanding was outstanding!! I highly recommend her and appreciate her patience with me!! Although Acceptance Insurance was unable to beat my current Insurance, she remained very professional and patient with me. Hats off to Ms. Briseno for doing a great job!! She is very deserving of a RAISE!! Thanx go out to her and her associates! R. Rudd

You cannot miss with Nona Tirre. Nona is a high energy and gracious professional insurance agent…read more She really cares about her clients and is oriented toward individualized customer service. Nona throws herself into anything she does, and that will include helping you with your needs if you chose to work with her. She has been honest, caring and skillful in helping us. When you need her comforting help, you will be glad you chose Nona.

Nona Tirre and her team are simply amazing. My entire family are very happy with this State Farm…read moreoffice. They truly care and have the best customer service ever. Lily is also amazing. They go above & beyond. We highly recommend Nona & her incredible team.

Gilda Aquino was amazing to work with and would not hesitate to use her again for any insurance…read moreneeds. She was always prompt in replying and handling whatever was needed.

Terrific. The agent was very helpful and knowledgeable. She was also very patient and very kind.read more

Great people, great rates, I could not even think of getting insurance elsewhere…read more Very highly recommended. Thank you to John, Joey and Victoria, you guys are the the best.

Competent, personable, trustworthy! They are always there to assist you, answer questions, and…read moreprovide guidance. I am now in my seventies, and I have to say this is the best service you can get. I get all forms of my insurance from this agency. Properly structured insurance coverage is very important and requires a real understanding of your personal requirements. This agency excels by combining its personal touch with detailed knowledge and experience in the business.