Super nice staff - Front desk was amazing. This property was worn, weathered and in major need of…read moreupgrading. We were checked in into room 714 The ceiling was peeling and the couch was stained. We checked into another room after we requested a change. Room 920 had a bad smell to it - we went to house keeping for a deodorizing spray. We did the work ourselves to attempt to cover in mask the bad smell. The staff was courteous and helpful but it's time for the elevators to be updated - they use contact paper that looks like wood to give the impression that the elevators have been updated. The flooring inside the elevators needs to be seriously replaced. I'm surprised at the level of not paying attention to detail. Disappointed that this is a Marriot Bonvoy brand.

I had a great stay at the Courtyard in Waterbury. As a single dad traveling with my daughter, I…read morereally appreciated how supportive & attentive the front desk manager, Carlin, was. She made sure our check-in was smooth & got us to our room quickly & without hassle. Her professionalism & kindness really stood out. The hotel itself was very clean, & all of the staff--including the housekeeping team--were friendly & helpful throughout our stay. The room was immaculate, & I felt comfortable & well taken care of. My only real issue was the lack of microwaves in the rooms. It was inconvenient having to go downstairs & wait in line just to heat up food. That's definitely something the hotel should reconsider. Also, I noticed Carlin often seemed to be managing the front desk alone--even during busy periods. I'm not sure why she doesn't have more staff support, but she handled everything with patience & grace, even when there were 10-15 people waiting. She deserves recognition & backup. I did notice the hotel seems to attract a mixed crowd, possibly due to the price point, but that shouldn't reflect on the hotel itself. As long as you're there to rest & relax, the experience is more than sufficient. Overall, I'd absolutely stay here again. I'm not sure why this hotel has low ratings--my experience was excellent. Highly recommend.

There have been some great changes to this hotel. You can see the effort that the team is putting…read morein to turn this place around. Friendly staff. Clean Rooms. Will definitely be back.

Arm chairs have been missing from rooms for the past three years. It's obvious the current owner…read moredoes not care about guests' comfort. I keep hoping our next stay will be better, because the property is close to family.

Scary people hanging around the areas...used to be better..many aggressive suspicious people and…read moreactivities . Platt walkway nearby but area is severely economically depressed now hence the hangarounds of shady customers

You have to clean your own room the "vaccum" they take your trash out give you "clean" towels. With…read morethe last guest hair stuck to it. Same with bedding. They "change"sheets but never blanket. I haven't seen blanket come off replaced with different one and washed. They don't clean toilet sink bathtub well bathroom period. They dont clean anything at all Most things in room are broken,stained,stickey,taped up and or rigged up to work. The rooms smell some have rodent friends to share your room with or insect friends to share your room with. Some rooms don't even have a phone in them. Some that do the phones don't work. The entrance and exit door (on left) on the front side of the left buibuildindosnt always open it sticks horribly. Fire hazard. Your room key card will have to be brought to front desk multiple times to be relinked to use to get in building and your room. Sometimes you get in building but the card key to open your room door....sorry not today ... back to office u go.i could counties point out the vary obvious things in the motel that are ummm don't even know what words to use for this. They have no concern with your health well being safety or comfortability when you stay here at "South Main". Try to get a second floor room in either building as not all windows lock and or stay locked or able to be opened from outside...mind you now your sleeping and creepy Craig is in your room standing over you watching you while you sleep. Or you wake up and sneaky stinky sarah is in your room going through your thing while your sleeping or step out your room. All and all if you want to experience the true meaning and feel of low end "hood" telly life and visit ood old south main motel or American Motor Lodge asbthe call it .... well call em or better yet just go right down there and get you the best of the best of rooms now before the plugs thugs buffet of drugs and bugs get all the "good ones lets not for get you got the souh main slam pigs and guttersluts ...im sorry i mean no im not... you go see for your self. Make sure you pack an extra bag for you to bring cleaning products to clean the room u just paid $75.00 per night room P.s. double beds in the rooms is a toss up for a bed period. Enjoy

There is no quality here. Unfortunately I found a used condom near the heater. If I had found it…read morebefore 9pm I would have left.

They have burnt sheets we paid over 300$ for two rooms prom weekend and they refused a refundread more

We stayed here on Thanksgiving while visiting relatives nearby. Tucker Hill is a lovely place to…read morestay. The house was originally built as a tea house in the 1920's and has been in commercial use ever since. The current owner has been in the business for about 30 years and everything you'd want in a B&B is here. The rooms are spacious with comfortable beds. The breakfast was delicious with bacon, pancakes, poached pears, juice, and coffee or tea. Susan was very accommodating and waited up for our late arrival after the Thanksgiving meal (around 11pm). Good wi-Fi, flat screen tv, and a refreshment center on the 2nd floor. When in the area we would certainly stay here again.

Another advertised B&B with a number out if service. TAKE DOWN YOUR ONLINE SITES!!! It's rude and…read moretakes up people's time!

The lady at the desk was very helpful and friendly. This location is next to a truck stop which…read morefeatures a convenience store, three fast food options and a diner. There is a movie theater next door, a Dunkin Donuts in the outlet and a Burger King and a Home Depot across the street. Lots of useful things close enough to walk.rhe room was clean, everything worked and Tlthey served a basic breakfast in the morning.

I always have a great time at this place. I have been going there for the last 7 years. Food is…read moregood, Plenty of dancing. The pool is clean.

My kids want to camp here and I'm going to have to say that they said that the food was not what…read morewas shown to us during the open house. The drop off and pick up was not what I expected. We will not be returning here and I would not recommend for the money.