So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

The office was clean and organized. Many staff at the front desk worked at the same time…read more I saw many people show up at their appointments and were seen relatively quickly, usually within 10-15 minutes. Other places you might be waiting for 45+ minutes or falling asleep before they have to slap you on the face to wake you up. The PAC was compassionate and attentive towards my needs that I needed to donate plasma for my income. Obviously, it helps that after donating plasma for over 2+ years, it could help save one person's life.

I've been biting my tongue about my experience with the office staff for quite some time just…read morebecause the doctor I was seeing was somewhat helpful with my diagnosis. However, today was my absolute last straw. A large number of the office staff here are unknowledgeable, unprofessional and immature. 1. I've called on several occasions asking questions, and the person on the phone constantly puts me on hold to ask someone else, then returns back to the phone with some regurgitated answer. I've also received answers/responses over the phone from one staff member, and then receive a totally different answer/response in person at the office. 2. At one point, I called and asked about submitting a continuity of care form, and the girl had me slowly enunciate "continuity" over the phone and spell it out for her so she could ask someone else about it (what it is, what to do with it, etc). From that interaction alone, I felt less than confident with the office staff handling my questions, forms, file, etc. 3. I received call that my continuity of care form (that was filled out, signed and submitted by this office and approved with an authorization code by insurance almost 2 months ago) was not being recognized and that my final appointment (mind you I'm in the middle of treatment and do not have another doctor to take over my treatment yet) cannot be fulfilled. I asked the staff member about the continuity of care form, and she said "We're not submitting those for anybody." Completely dumbfounded, I explained that my form was already submitted from the office and I have approval for this last visit before I see a new doctor (because I'm in the middle of blood tests, ultrasounds, and prescriptions). I received zero empathy from the staff members regarding my concerns of why the form is suddenly not being recognized. She was wholly unprofessional with her responses. My overall experience was subpar here, at best. Staff can truly make or break your experience, and in this case, completely broke all of my interactions with this office. The only positive comment I can confidently leave about this office is that the chairs in the waiting room are comfortable.

My elderly mother has been going here for 2 years without any answers or follow through. Its…read moreimpossible to contact office because the number is a call center in India. She has been waiting since February 2026 to get a bone marrow test & has yet to get it from their authorization department. I've left multiple voicemail to their office manager and supervisor to get this matter taken care of & have not received any call back. DO NOT GO HERE!! GET A REFERRAL TO SOMEWHERE ELES.

This place has the worst customer service. I cannot believe they treat elder people like this…read more Stay far away from this place. They continuously drop the ball on referrals and getting test set up. Take your business anywhere but here. Unbelievable. No support whatsoever. Complete garbage of a business.

Having recently been to see Dr. Beyene for the first time, and so I write this fresh review…read more The staff at the front desk was a complete A. they were courteous and even friendly. When I went into the room, two nurses were there one just stared at me and nobody explained why she was there. My appointment was at 2pm and i was called at 2pm, i was pleasantly surprised; this has never happened to me. Just as fast as i was called in, Dr Benyene was done with me in about 15 minutes with me. I felt extremely rushed. questions were left unanswered and she kept cutting me off. Nothing seemed important to her. She gave me a list of "could-be's" but never really gave me a plan. When I asked a question she said to wait because she was writing prescriptions. In my opinion you set things down and then you continue for a patient. i Guess she had a long list of people she didn't really care to see and i was taking time away from that. I feel like ill never find a good Doctor. one who cares about your time and emotions, its one or the other.

We have been going to Dr. Beyene for many years. We started in Pomona, to Fontana, and followed her…read moreto Rancho and we will go wherever she goes. Dr. Beyene is always attentive, she knows my family, and always shows regard for them and their treatment. By far best family doctor we have ever had. Her office is always professional, prompt, and friendly and we love her nurse Clarissa!

stay far away from this doctor (dr chu le) and staff!! im currently gathering the last of all my…read moreinformation i need for my attorney for malpractice,as he will be served papers. also notified my insurance company of fraudulent medical charges he billed for that never occurred!! he is currently being under review and they are investigating, as they are finding my statements to all ne true, staff is extremely rude and unprofessional.

Dr. Chu Le has been our Primary Care Physician for the last two decades. I am glad that I have him…read moreas our doctor. His approach is holistic, and his review of the medical chart is very comprehensive. His referrals are excellent and very selective. Thank you, Dr. Le!

I am writing this review because of the one star review. This office and their staff is amazing!!!…read moreThe staff is willing to fight with the insurance whenever necessary and their primary job is patient care. it is true that for routine visits and treatments you end up seeing the NP but she always communicates with the doctor. I truly cannot say enough about this office, the doctor and the staff they're truly life savors. this office treats hundred of people each year and do a great job on staying on top of things. the Dr is about saving as many people as he can. he is updated on new treatment, trends, equipment, and medicines. I never felt that the doctor or the office lacked compassion. Cancer is a tough @$@#!. I feel this office strives to kick cancers @$#

I am a patient here, and I am still cancer free 10 years later. Yes, you do see Carla (the NP) a…read morelot when you come in for routine check ups, but the doctor is always aware of developments in your case. Dr. Ebrahimi made sure that the treatment I was receiving was the best for me before even starting it, and I ended up having a much less aggressive treatment than I thought I would have because of it. I am still alive because of the people here.

This guy is the most rudest , arrogant and unprofessional individual I have dealt with. He has…read morezero bedside manner. He doesn't allow you to talk or ask questions without getting an attitude. He cuts you off and acts like he is talking down to you . If you deal with any mental issues such as anxiety I would for sure steer away from this guy. He is not empathic in the least . He needs to really learn how to treat people because he is one of the worst.

Dr Spica k was personable and knowledgeable. He has a great understanding of patient care and he…read morehas a great bedside manner.

Aracely C was very friendly and she knew how to solve issues quickly. She went above and to help me.read more

No one answers the phone. Called for three days with no response. Only way to speak to a human is…read morecontacting billing who just relays the message to call back. Negligent customer service and horrible for those with medical necessity. Would never recommend. .

One of the most caring and compassionate facilities -- they truly live up to their name. The staff…read moreare informative and make you feel at ease from the moment you arrive.

I am sorrry to sat that since the practice joined the LA Cancer Center, service has gone way south…read more Service is awful and even trying to get through on the phone is a challenge. Now they are reducing their staff to two doctors. I used to love this place, but now I will be avoiding it. To the old staff who stayed from before the change I will miss you and good luck.

I can't ever get an appointment. Because every time I call their appointment system is "down"…read more So cancer will have to wait until their system goes back on. Ridiculous.

If I could give this place 0 stars I would. I had an incident last week and was told upper…read moremanagement would call back and I have not received a phone call yet. The doctors take a long time to see you due to poor time management on their end. I do not recommend this location.