I know this store has been here in Studio City forever, which is nice, but I have never visited…read moretill recently. I was looking for a cooler (certain brand, size) to replace the one we have been using at picnics for many years and it starts to break a bit here and there. I saw on line that they carry the same brand, same model, just a new look. It was on sale, so I had to stop by, right? I was in the area, so it was easy, but didn't park in their lot. Big store, but not overwhelming, with lots of merchandise, great selection. It was easy to find the cooler section, they had the model we were looking for, on sale, so we picked and chose since they had a few and off we went to pay for it. Nice customer service, good shopping experience. We will return since it was so easy and fast to shop here!

Love Big 5 Sporting Goods! Everyone who works there is super sweet, very helpful and kind souls…read more Eric & another gentlemen with blonde hair went above and beyond to help me with everything that I needed today ;)

Was looking for boogie boards and big five delivered! While the selection wasn't huge, they did…read morehave a variety of sizes and great brand names available. The best part, they were on sale! Signage for the sales wasn't the best, so I was anticipating paying full price and was pleasantly surprised upon check out. They have everything here! Surprisingly a great selection of clothes. I think since a season change is upon us, lots of summer gear, toys, apparel etc is on sale right now. Lucky me! Very happy with my purchase! Employee and the register was kind, though no one greeted me upon entrance.

I have been to a few Big 5 Sporting Goods in the past. There is one literally 5 minutes away from…read moremy house and I do love that store a lot. After I had lunch with a friend of mine yesterday, I decided to stop by at this particular store in Van Nuys to check out the store, and if they had what I was looking for. Yes they did! I needed boxing gloves since I take a class, a women's sports bra in black, (was on clearance rack 50% off). Not too shabby. I also needed a folding chair that I can use to sit outside. I found the exact chair in the color that I was looking for. It was $15 NOT/including tax. It even has a cup holder which is a plus. I also needed a Foam Roller for my back. Got that too. Last, but not least, I needed 2 and half pound dumbbells. They had pink and black. I went with the pink color. That's all I needed from this store yesterday. Everything was nicely organized, got a very nice welcome from 2 of their employees, store was clean with decent sized parking lot, and they did have a bathroom. Love Big 5. They truly have anything & everything for all of your athletic needs. Go get what you need!!

The guys Don and Benik, who did my install of my truck bed cover, were fantastic. Super…read morecommunicative and kind, custom service. Highly recommend paying the extra cash and having them install your product. Really awesome people.

Knowledgable staff, recommended the right roof box solution and immediately installed it. They…read moreknew all the options, adjusted my mis-installed brackets (by me) and I was in and out from walking in the door to driving out of the lot in less than 90 minutes. I'll absolutely be back again if I every need another one. Fantastic.

I had my first fitting for running shoes earlier, there were a few clients in the store but I was…read moregreeted by Jojo promptly. He explained that their system is down but he could still help me with my assessment. The process was very smooth & he explained my results very well. He then showed me the recommended shoes based on my assessment. I tried them on and made my selection. Highly recommend the experience & will definitely come back.

Beware deceptive online pricing and upsell chaos…read more If you've never been here, here's what to expect: You'll enter, the staff is friendly and attentive, and they have a good selection. Regardless of what shoe you want to try on, you're going to be ushered to a computer where they measure your feet and give you an analysis and then fit you for very expensive custom insoles, upwards of $100. They'll then recommend 4-5 different shoes based on this, and the price range will vary. If you had a shoe in mind that you wanted to try, they'll bring that as well, but they'll push the others. They'll put the custom insoles in everything as an upsell technique, so you'll have to take it out if you really want to try on the shoes without the expensive add on. The insoles were meh. Didn't do much for me. I asked for the shoe I came to try on and was satisfied with those and ready to check out until they said the sale price listed on the website with free in store pickup wasn't applicable to in-store purchase ($30 difference) unless I signed up for a membership which was a $20 trial for 6 months and somehow tied to those damn expensive insoles and custom socks that I also didn't want. So if I wanted the sale price, I'd have to spend $20 somehow and be tied to those insoles I said I didn't want to begin with? I dunno. I felt like I was drowning and somehow my $150 shoes were going to end up costing me $300. Stop trying to make everything a membership subscription. How many pairs of running shoes do you think I'm going to buy every 6 months? Craziness. I went home and ordered my shoes on Amazon for $140. I really tried to go in-store and support a business in my neighborhood but no thanks on all of that.

I came in looking for a wet suit off season and first a nice guy went asking around and came back…read moreto tell me it was low stock, then the shoe section guy for Saturday night was very helpful bubbly & friendly with me. Then there was Korbi! She went ABOVE AND BEYOND. She helped me try on a wet suit that was way too small & helped me get it off & then came to find me in the other section and found literally the only wet suit pants that would work. SHE WAS AMAZING and made me feel so comfortable amidst my poor timing of coming at closing therefore chaotic. She was even supportive when I lost my phone. Then Savannah was my cashier and she was so helpful with everything I was carrying, patient with me, let me run back & get my phone made sure I got the 20% off and so much more. GREAT HUMANS!!!

For a bigger store they have very limited sizes available. Checked on 4 different shoes and they…read moredid not have any in 10.5 the most popular size.

Came to Foot Locker with my son to buy shoes for him. Back to school is coming up shortly so we had…read moreto do some shopping at the mall. This store is very organized and stocked. There were a lot of shoes on sale. They also have some clothing. We bought a pair of Nikes that my son loved. Welcoming and helpful service.

I stopped by this Foot Locker today while my wife was shopping at other stores. I came to look at…read moretheir basketball shoes and Air Jordan's. They have a lot of workers here so you'll find someone to help you if needed, the worker all wears the referee clothing. I had 3 different people asking if I needed help while looking at shoes. They also have other stuff here as well like pants, socks, sweather and hats. I saw some nice Jordans that were on sale for Cyber Monday but I didn't buy it.

Not a great experience. I was told to be quiet because they were live streaming, which made me feel…read morelike customers come second. If you're open for business, customers should be treated with respect, not like a disruption.

THEY HAVE POKEMON CARDS AND WAS SO NICE!!!!!! Definitely my go to spot for cards! The sales man…read morelooks like he plays in the NBA so I trust him!

I recently visited both Road Runner and Fleet Feet while searching for new walking shoes, and the…read moredifference was striking. Fleet Feet was, quite literally, feet ahead of the competition. At Road Runner, a foot scan gave me useful insight into my foot structure and what to consider in a shoe. The technology was impressive, but the experience was less so: the store seemed understaffed, trying each shoe often meant another 5-10 minute wait, and when another associate stepped in, I had to repeat what I had already gone through. More importantly, when I asked to try a shoe outside the scan's recommendation, I was discouraged because it contradicted what the technology suggested and was told not to try it on. Data can inform a decision, but footwear is ultimately experienced by a person, not an algorithm. A scan should guide curiosity and judgment, not replace them. I eventually tried the Brooks Ghost 18, but Road Runner did not have the colorway I wanted, so I bought them elsewhere. After my first walk, they began cutting into my ankles, and my search started again. Then I went to Fleet Feet. From the beginning, John made the experience entirely different. He greeted me warmly, did a new foot scan, explained what the results meant, and, most importantly, listened. He combined the data with his own expertise and my actual feedback rather than treating the scan as an answer. And finding the right shoe was not easy. Because of the anatomy of my feet, I ended up trying nearly 15 different pairs. Through every one, John's patience never wavered. When a shoe caused discomfort, he listened, reassessed, and brought out another option. He never rushed me, never made me feel like I was taking up too much of his time, and never acted as though he simply wanted me to settle on something so he could make a sale. What made the experience exceptional was that John seemed just as invested in finding the right shoe as I was. There is a profound difference between helping someone buy something and genuinely helping them solve a problem. John understands that difference. Eventually, I found the ASICS Novablast 6, which felt like the best fit for my needs. Unfortunately, Fleet Feet could not get my preferred colorway in time for an upcoming trip, so I ultimately left without buying a pair that day. And that may be the strongest testament to John's character and customer service. After investing all that time in helping me, John never pressured me to buy another color or settle for another shoe just to make a sale. He cared about getting me the right shoe, not simply getting me to buy a shoe. That kind of service is rare. I have met plenty of people who are knowledgeable, and plenty who are friendly. It is much rarer to find someone who combines expertise, patience, attentiveness, and genuine care for the customer's outcome the way John did. Fleet Feet, you have an exceptional employee in John. A foot scan can provide data and a system can generate recommendations, but neither can replace someone who listens carefully, applies expertise, adapts when the obvious answer is not working, and stays committed until the customer has a real solution. John turned what had become an incredibly frustrating search into one of the best retail experiences I've had in a long time. Thank you, John. Your patience, expertise, and genuine commitment to helping me find the right fit did not go unnoticed. Fleet Feet is lucky to have you.

Great service. They have a device to accurately measure my feet, not just asking me,"How do these…read morefeel?" In n out in 13 minutes. Not rushed but they had what I asked for.

Been dying to shop at Val Surf and heading to the airport THE GODS heard me and directed my GPS to…read morenavigate me to Val Surf. With the store in my sites I pulled a hard right without rolling the SUV I was driving and parked... Amazing surf shop for goodie , surf boards and skateboards. Grabbed my Val Surf logo sweatshirt and a weird Nike shirt cause it was kick a$$ white with hot pink drawing... Now I explored and found great surf gear from major brands I won't mention but the shoe selection was amazing, especially the VANS. The suede leather Vans were awesome and I desperately wanted a few pairs but I didn't have room in luggage.... As I was walking past UGG's display they had the sand color version and again if I had room I'd bought a pair... Super cool " Dude " handling cashier duty's was awesome. The over the top skateboard decks blew me away located behind him and I only wish I was 12 again so I pester my parents for one... we had a good laugh about age and away I went... NOTE : Speaking of killer items and this wasn't for sale was wooden shoe by Vans with images of old school pro skaters including the "Godfather of pool skating" Mr Tony Alva! For those who don't know him well he was a member of the Zephyr Competition Skateboarding Team, or the Z-Boys.... Can't wait to come back and I'll have a bigger luggage bag for more gear. But needless to say this stop was amazing and worth the wait...

I love coming here and last week I brought my cousin here. They always been helpful and frieny. The…read moreplace is clean and a lot of selection. Price is reasonable.

6 out of 5 stars for Sports LTD. I had a very helpful ski boot fitting by Max who took the time to…read moretake measurements, explain different boots, and ensure I found a boot that was comfortable on my foot long term (landed on the Solomon S/Pro Delta Boa). Because of Max I can ski mountain open to close with no issue/pain! I recently came back on a Tuesday to buy skis before my weekend trip to Mammoth. Hailey was super helpful - again took the time to pull and explain ski options based on my ski level and preferred terrain. Unfortunately, they didn't have my size in store but pulled off a rush shipment to get the skis delivered, mounted, and ready for pickup in store by Thursday afternoon...insane turnaround, seriously such great customer service!

The differences between buying your ski equipment @ Sports LTD vs anywhere else in LA are the…read moreselection & service. They got the right gear & they get you PROPERLY fitted into it (which makes the difference the longer you use it!). The pricing was very competitive with what I found online, especially because it is better equipment. AND getting the bindings mounted was quick & easy! Thank you hooking me up for an awesome 2026/27 season!!!