We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

fantastic experience I never had an issue. They've always come on time and quick service.read more

I have emailed 3 times in the last two weeks about an issue regarding my rent and so far have heard…read morenothing back. Contacting their management has been the biggest headache since I moved in which was only 3 months ago. There are no direct numbers to call or direct email addresses to email, its all automated responses claiming to respond within 48 hrs. Management is a joke.

Repairs done friendly staff for a building thats 60 + years it's in good shape although there…read moreare issues that need to be addressed such entry lights in the ceiling need bulb replacement and the washing machines need to fixed or replaced.

If looking for a new place is your priority and you have a government assistance voucher I would…read moredefinitely recommend that you do not waste your time with P.A.C properties. Although they have beautiful apartments for lease and staff that respond they do not hold apartments, this makes it almost impossible to secure an apartment with them. I will also recommend that you get a refund 30 DAYS from when you submitted an application or the money will not be refundable. I decided to trust there word and I lost my money and did not secure an apartment.

Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I want to start by saying that I did not choose Goldman Property Group, but that they bought a…read morebuilding I was happily living in. I want to share my experience of living under their ownership for about 3 years. I moved into a GREAT place in Studio City in 2021 and the manager and owners wanted to keep their residents and only raised rent 2 or 3% a year. The manager was always on call and took care of the building personally and kept the place clean and was on a first name basis with everyone. Water and trash was included in the rent. I was happy. Than GPG bought the building and since my rent had just been raised 3%, they did not raise the rent but my rent went up in fact because GPG put the water and trash cost on the residents using the RUBS fees, that's legal but in some cities, considered a rent increase. That added, on average, about $80 after a convoluted formula was applied. After a year, my rent went up 10%, the next year, about 9% and this last increase was just shy of 9%. Almost 30% raise in 3 years with Goldman Property Group. All of it legal but they did shave off .07% the last two years from what they could legally raise it to in CA. I finally moved out and was charged for paint and deep clean and got about half my deposit back. I left the apartment in very normal wear and tear condition with no abuse of the apartment. They suggested paying online but charged a fee to me to pay rent online so I was able send a check from my bank for most months. They use an AI service to check on your renters insurance and if its not exactly as requested regarding proof, it's kicked back with no explanation and it's hard to get a human through that service. They do deserve the star due to repair requests being pretty fast. Although they did some plumbing on the building and then we had knocking pipes for the rest of my time there. So if you like getting squeezed for every last buck, they're the property company you're looking for. I'm sure there's worse out there but I'm born and raised in LA and I haven't seen it.

Still waiting for my messages to get answered. I've sent 2 already, and have received NO answer. I…read morealso left a voicemail, and no answer to that as well. Why are you still charging me, when I moved out almost 2 months ago, and paid my lease in FULL...! You are so unprofessional. to say the least. This is for 11037 Hartsook St, Apt 102 North Hollywood CA 91601.

I've been working with Anthony from Posh properties for the past 6 months on a property in Burbank,…read moreCA and he has been very communicative and informative during the entire process. Anthonys fees are very reasonable for his outstanding service. I have referred him to my friends that are currently working with him in their projects. His personality is very likable and you won't be disappointed.

As a family with inheritance, We have been pleased to work with Posh Property Management. They…read moremanage both our apartment buildings and our family shopping centers, and we have been extremely happy with their level of service. Their communication is clear, timely, and professional, and their attention to detail gives us confidence that our properties are being handled properly. It's reassuring to work with a management company that is proactive, organized, and truly cares about protecting and enhancing our investments. We highly recommend anyone that wants their investments managed with care!

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

HUGE shoutout to the entire team at LA Property Management Group, especially their maintenance…read moredepartment, for successfully completing a recent issue with my garage door. The maintenance crew is extremely professional, who worked around-the-clock to resolve the issue. I created a work order on a Monday and they were on-the-scene the next day, less than 24 hours I might add. I highly recommend LAPMG for those looking to rent apartments, and am thankful for their maintenance team for always going above and beyond. Thanks everyone, I am very appreciative!!

LAPMG is an awful property management company. Slow response times, never answer phone calls,…read moreraises rent to the max every year, unable to fulfill basic requests and never returns security deposit in full even if you clean everything and nothing is damaged. If you see this company managing your complex/potential unit, turn the other way. Trust me.

Olivia and whoever the hell Lupe is at Empire West are so dedicated to raising the rent while…read moreleaving their buildings' infrastructures to rot from all the heavy rain we've been having. They've known about this for at LEAST a month and have done absolutely nothing to address the fact that: 1. My window sill is DETACHING from the building I live in 2. The wood is warping and rotting from all the heavy rain, which will eventually lead to mold 3. The roach problem has appeared to exacerbate as a result 4. There are random, frequent leaks in areas of both buildings 5. They respond inconsistently to emails 6. They've offered ZERO solutions for this very real, worsening problem, and quite frankly, don't seem to have any interest in even doing so.

The absolute WORST management company in History!!!! The AC in all the units is currently NOT…read moreWORKING with the exception of the unit that does not have central air. One neighbor has been out for over a week, the technician came out to "fix" it for them, telling them they need a part and will have to wait. Last night ours goes out. (It's currently 86 degrees in our apartment.) We obtain the number of the AC technician and they don't have any tickets for maintenance for our complex. After insisting to continue to look for a maintenance request they found one for the neighbor who needed a part but it was working fine according to the technician company. This is just my literal and figurative boiling point with them. There are dozens of other examples of their complete and utter incompetency. They should not be in control of any housing. They have and will continue to be reported to the Los Angeles Department of Building and Safety as well as the Better Business Bureau. ALL of the 5 Star positive reviews are from Non-tenants! Example: - Sophia Saul, who has installed solar panels on their properties as well as does staging for rentals. NOT A TENANT. - Joy Afaneh, a woman who turned to Empire West Property Management after inheriting two Los Angeles properties from her deceased uncle which she was too inexperienced to manage herself. Joy accredits EWPM for evicting 17 "squatters" and I quote, "She helped us get a broker who sold these two distressed properties." Distressed properties is what Empire West Property Management excels at. - James Antonucci, a real estate agent in Studio City. - Michael Lefonts, real estate broker. If you don't get the gist you might be as slow as EWPM. They may have a multitude of properties but that's no excuse for not having adequate staff nor conducting proper routine inspections of the equipment concerning the amenities they are responsible for. Waiting for something to go wrong and only having a singular resource for amending is COMPLETELY UNACCEPTABLE. .