Bad business they don't honor there coupons Bait and switch give 1 price and charge you doubleread more

This place will scam you.. I have spent $22,000 in the last…read morefew months fixing problem after problem with my van .. Every time I would get something fixing another problem would arise a fee days later and I would bring it back in and it ended up costing me about $22,000 in total over about 2 months The last problem i had was supposedly a transmission line broke and the transmission needed to be rebuilt that cost about $6,500 I was without my van for well into 3 weeks because they said they were waiting for a part to come in for my transmission rebuild.. I finally got my van back and immediately started having problems with the way it was going into gear and shifting.. So I brought it to a dealership to get it looked at because I was tired of dealing with this mechanic shop and the amount of money I have spent there trying to get my van to work properly..it should practically be a new van .. the ac was the first job done and still having problems with that after them charging me $3,000.. Anyway back to the transmission rebuild.. Once I brought it to the dealership ,the dealership found that Empire auto care installed a junkyard Transmission in my van that had altered vin numbers and they charged me for a rebuild.. They knowingly installed a junkyard Transmission with altered vin numbers ( ground off ) with green spray paint.. Its a federal offense to tamper with any vin numbers on any Vehicle Motor Transmission I have filled a police report and filed a report with the attorney General office .. I have also hired an attorney as this place needs to be held accountable for what they have done .. This is fair warning to anyone reading this not to use this place as they come across nice but will cut corners and deceive you for profits .. They only offered to install a new transmission after getting caught so they could cover up the fact they defrauded me out of thousands of dollars... What they did to me is criminal and will be dealt with accordingly.. I would never use this place or refer them to anyone.. I don't care what it cost me they will be dealt with for doing what they did.. Installing a transmission on a vehicle where the VIN number has been obscured or removed raises serious legal and ethical concerns. A VIN is a unique identifier required by law for all vehicles and is crucial for verifying ownership, tracking vehicle history (including accidents and recalls), and preventing theft. Here's a breakdown of the potential issues and actions: Legality and risks Felony Offense: Knowingly possessing or transferring a vehicle or part with an altered or missing VIN is a serious offense in most jurisdictions, potentially resulting in jail time and hefty fines. Stolen Vehicle Presumption: A vehicle with a missing or tampered VIN is highly suspicious and could be presumed stolen until proven otherwise. Voided Sale/Title Issues: Even if not stolen, a damaged or missing VIN can create difficulties with obtaining a clear title, selling the vehicle, and insuring it. Liability for the Mechanic: A mechanic who installs parts without a valid VIN could face legal consequences, especially if the vehicle is later determined to be stolen or linked to other illegal activity. You keep flagging my review Interesting concept to cover up what you did to me

Had amazing white glove service with a gentleman at Poiriers. Hats off to Patrice, Jordan and the…read moreawesome mechanic who made the process go quickly. I had purchased an air compressor in February and it went bad thankfully they were able to replace it and get me my car right away. They were so understanding and patient with me with all my questions.

I've been going to Poirier's for 3 years now and sadly it's not what it used to be. Overall service…read moreis fine but the mechanics aren't up to the grade. The service desk has a new person who's more interested in their phones than actual services for people. They will give you estimates but not really explain the why and how. Im not a business owner but If I want people's business I would push more info on the cars issues. Maybe they will improve. Or maybe they just don't need business that bad. Let's hope the best either way.

I have used this place for about 10 years for used tire replacements only but I decided to go…read morefurther and have them do my front & rear breaks & an oil change. Fantastic service. The price was much better than the chain shops. It's a small family owned & run shop. The owner drove me home and had my car ready exactly at the time they promised. This is now my new shop for all my automotive needs.

Groupon for synthetic oil change. Services was prompt, but they did not put enough oil in. I…read morechecked the oil stick the next day, and it was barely above the "L". I gu you get what you pay for. I took it to my specialized mechanic and they added more oil.

Revelry loved to this area and found this place on Yelp. Great service from the initial call with…read moreYohanna to the mechanic working on my brakes. Highly recommend and would go back there.

Great service. Lundy was great and seriously helped me work on my car as it was an emergency! Be…read morepatient with the workers, they are kind and been in the business for a while.

Sometimes the phone is answered. Sometimes its not. Get your quote if you get an answer…read more On an awesome note, Lundy, who fixed my tire issue, went above and beyond. The service here, for me, was excellent.

Fuck them they dont do good job i take it to do a transmission repair and after is was not charging…read moregears the i took it back and he checked and did his work again don't believe the other comments they are fake fuck you victor

An absolute pleasure to do business with the owner George, a seasoned business owner and it…read morecertainly shows in his attention to detail and personal interest in the matter at hand. Had an electrical gremlin issue in my Escalade that no one was able to pinpoint and not due to lack of trying, but the pros at Trail seemed to have resolved the problem (it's been a week now and still all good) after they came strongly recommended from my mechanic, keeping fingers crossed it stays that way! Glad we were directed to him and his dedicated team, thanks again.

Drove in early before work no appointment , was attended immediately. Needed after market cats and…read morepipes welded due to leak in exhaust. Went to work and before noon it was all done . No sell ups just easy transaction, excellent work

Good quality, reasonable pricing and very honest people. I told Derik what i wanted done and he was…read moreable to just that highly recommend

I went to this shop the other day to have my A/c Unit diagnosed and Reed literally plugged this…read moremachine to my A/C unit for 5 minutes and charged me $180 diagnosis fee. He said that my A/c unit was contaminated with the wrong freon. I did nothing to the car and just bought it 6 months ago, not sure if it really was contaminated. He never even checked to see if the A/C UNIT was fully charged with freon. He said the compressor and evaporator all had to be changed and the total would be $5500. He said that my "$180 diagnosis fee was paying for this expensive A/C machine that he just bought". I took my car to an Auto A/c repair shop the next day who did not charge me a dime to diagnose the problem and it literally just needed 17 OZ. of 1234yf freon and the shop charged my system with the freon in 30 minutes and the car ran totally fine. STAY AWAY FROM A1 QUALITY CAR CARE AND SAVE YOUR MONEY!! Their diagnosis was wrong and took my $190 for nothing!

I have taken my car here for years. Even all the cars that we have had. They just keep amazing us…read moreand we just keep coming back Went from a traverse. And then my wife got a jeep. And their prices have always been reasonable and quick. Adam is very knowledgeable and very friendly. There was one visit I left my hydro flash there. He promptly called me and held it for about 2 weeks before I could get back in to pick it up. I would tell any of my friends to visit here for any of their car problems.