Excellent Charter Bus Company! I found this company when I started a project request on Yelp. I had many respond but found Gene at Need Bus Charter to be very professional (I had some companies pestering me by email and even by phone!). This company has stellar reviews as well, and that was my decision to try them out! Gene was prompt to get quotes out. We were unsure of the size we would need by the time we had our group's headcount. Gene was very flexible and allow up to upgrade if needed. We ended up going with a 35 passenger executive bus. It was very clean and comfortable. All seats had seatbelts. The Dispatch was easy to work with. We had our driver's name and contact number the evening before pick up. Our drive, Alexander, was excellent, easy to contact (between stops) and very patient with our loading/unloading. We definitely plan to use them again for our next excursion. Thank you Need Bus Charter! If there were more than 5 stars, I would give them to you! read more

Need Bus Charter Inc. made our trip super easy from start to finish. The bus was clean, the driver was professional and on time, and communication was great throughout. Everything ran exactly as planned with no stress at all. Definitely a reliable company--I'd book with them again! read more

We needed a bus for a group of 40 people or so, traveling from Torrance to Big Bear for drop off and then pick up two days later. The price was really reasonable compared to other prices listed out there. Communication was fair. My husband had considered a larger bus option initially but was told that a small one would do. As it turns out, a number of high value and delicate items had to be brought into the passenger area despite the fact that my husband took photos of all the stage equipment they had to bring with them, before booking and even the day they came and were told that the smaller bus would be fine. As a result, each time they loaded the bus, they essentially had to Tetris luggage and stage equipment into a much-too-small compartment. But for the price? You can't beat the price. We would definitely use them again, but advise that you always go with your gut feeling and demand the larger bus if you're bringing many people and many large, high value items. read more

Absolutely outstanding service and professionalism. We used their beautiful fleet to transport close to 100 people for our wedding. They were punctual, responsive, and an absolute pleasure to work with. I would strongly recommend them to anyone and I look forward to working with them again in the near future! Thank you again! read more

After May 20th, Gene did return my call, apologizing for the delay. NEEDBUSCHARTER has since compensated us in full for the pick-up trip, and offered to do more, but I requested just a refund for the trip to the airport since the return trip home was fine. read more

I really enjoyed using Need Bus Charter for my birthday. They made it so easy to book and pricing was reasonable. The driver arrived on time and he was great! We booked a sprinter to take us to Medieval Times and really enjoyed the whole ride there and back. The sprinter itself was pristine. It honestly looked brand new! I'd definitely look into this company again for the next time that I'm in need of a shuttle or sprinter for my next event! read more

From the initial quote request, to phone calls/texts for further inquiry, to the actual day of our tour, Gene and our driver were fantastic. I couldn't have asked for better communication and quality of service. Gene worked with us to identify the right vehicle, provided all the paperwork in a timely manner, and answered our many questions throughout. The bus and driver (Dimitry) were great as well, came on time, remained flexible, and maneuvered through some annoying road situations. read more

Great service, quick response and amazing value. Gene was very responsive and Dorin was an amazing and very courteous driver! We will definitely be using their services again. read more

Extremely professional bus company. We had no issues with them from start to finish. Gene was very prompt and sent over a clear contract and pictures of the vehicle. He also quoted a very reasonable price compared to other companies we looked at. The bus came very clean and looking great. We are thankful for our driver, Alexander, who stayed past the time we agreed on and was gracious about it. Would highly recommend Need Bus Charter to anyone who's thinking about renting a bus in the LA area! read more

This was such a pleasant and seamless experience arranging the party bus limo for our wedding day. Thanks to finding deals to compare on Yelp and having a quick consultation with Gene, I was able to reserve our bus for the big day in a matter of half an hour. I don't normally decide such big moves on a whim but after reading the positive reviews and talking to Gene, I felt comfortable going forward with this. We had a 14-person limo with 9 people and it was cozy but comfortable. We were so happy with our experience and our patient and very friendly driver. For the price we paid and the prompt service, we were so impressed by how smoothly everything went for all three locations. Also, this included soft drinks! I highly recommend this business for your next party bus needs. PS - we were lucky to grab one because most of them were being used for Coachella during our wedding weekend. Plan in advance! read more

I've worked with a lot of transportation companies over the years, but have never experienced the absolute top in customer service like Green Tours "Need Bus Charter." Even from initial contact, to quote, to contract, to the drivers, everyone at the company cares about the customer experience. From the pricing to the timeliness to the excellence in absolutely everything they do, I could not be more pleased. read more

I connected with Gene after my youngest was part of a homecoming party bus and booked him for my twins prom. We were originally going to be 6 for the booking but a 7th was added, which meant we had to go to a larger vehicle. Gene was amazing. He detailed out all options for us and was extremely helpful. The van showed up exactly on time and the driver prior to arrival reached out with his eta. He was driving 7 girls. I outlined with them prior all the guidelines and options for them when it came to post the after party. The company was extremely flexible. The kids had the option to each be dropped off at their own homes if they met the end time we had contracted the van for. If we wanted to go longer that was an option as well. The kids chose to go back to the starting location and everything was perfect. The girls communicated with the driver asking how much time he would like warming for him to pick them up at the prom. They said everything was easy and they most importantly were safe the entire evening. I can't say enough as a mother how comforted I was knowing they were safe. I always stay up until my kids are home. I was so exhausted from prom prep at the house I fell asleep early and woke after they were scheduled to come home. I looked on life 360 and saw not only they were home they made it 15 minutes back before end of the scheduled contract. Thank you for taking great care of them. read more

Gene and his team are honestly the best! From a last minute additional person to a change in stops, Gene was kind and helpful every step of the way ! He and his driver Dmityri made sure our kids made it safely to their homecoming and after party. I highly recommend this team for your party bus needs. Thank you, Gene!! read more

I HIGHLY recommend this company for your event! HIGHLY RECOMMEND! Gene was very responsive and answered every question I had regarding the rental and service. His promptness was reassuring and comforting to know that I'm dealing with a legitimate company. I searched for a car for my son and his friends for Prom. First Prom after two years of nothing due to the pandemic. So needless to say, this first Prom should be memorable. I called around and received ridiculous quotes from others with horrible response time. Gene contacted me immediately and offered his 15 Passenger Mercedes Luxury Coach. I asked for pictures, he sent it. I asked for a quote, he sent it. I asked for payment options, he supplied it. The customer service is AMAZING!! Every question and last minute concerns were addressed and answered by GENE, which I really love. I asked my son about the driver and the Coach and how was the ride to and from, and he immediately said, him and his buddies really enjoyed the ride. The driver was very personable. He allowed them to listen to their own type of music and turned the volume up too which they loved. They were able to enjoy not only their prom but the ride to prom and the ride back. The driver made their ride fun and enjoyable. It was a very memorable night for them and it all started with the driver setting the party mood for him and his classmates. If Yelp allows companies more than 5-STARS review, I would have definitely given it to Gene and his company for the excellent great customer service, very clean vehicle, and affordable rates! Excellent service is what your can get from Gene and his company. I am DEFINITELY using GENE and his company in the near future. Got an upcoming event? Call Gene! I can guarantee YOU WILL NOT be disappointed! Thank you Gene for a successful Prom night for our 2022 Taft High School boys! Gene-- Cheers to a successful future for you and your company. We are definitely using you in the near future for our next event! read more

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Gene and his company will be my go-to car service from now on! We had an excellent experience with them this past weekend for our friend's 35th birthday. Our driver, Houston, was EXCELLENT. He picked us up on time, and our rides to Golden Road Brewery and Dodger Stadium were so enjoyable. Houston allowed us to play our own music, and also took our suggestion for a different route when we were sitting in traffic (without attitude like some other drivers). He dealt with the confusion of drop off and pick up at Dodger Stadium like a PRO. I can't say enough good things about this company. The communication prior to booking was prompt and thorough, and the pricing is very fair for the amazing service we received. All in all a very memorable night thanks to Need Bus Charter! read more

I've had a WONDERFUL experience with Need Bus Charter! I highly recommend this company and can only hope people stumble across it just like I have. I booked a twenty eight passenger party bus for my friends' and mine valentines day party. It was amazing! The bus was great and super spacious. I loved the ambiance that the interior created and so did all of my friends. To start off, prices were unbelievably affordable. At first I was a little suspicious due to the low pricing, but I am very glad I gave Need Bus Charter a chance! Gene answered all my calls and questions in a timely manner. His cheerful and respectful attitude made him even more delightful to work with. He is very knowledgable and had the answers to all my questions. The driver was also amazing. We were picked up on time at our desired location. The drive was very enjoyable; smooth and efficient driving got us to our location quickly. Something that is really important to me is good music. The driver played all of our requested songs. Many thanks to Gene and the Need Bus Charter team! I can't wait to book with them for future events. Amazing communication. Amazing prices. Amazing service. read more

Need Bus Charter - Picture of bus prior to departure. Super clean. - Bus Rental Near Me

What a wonderful experience using Need Bus Charter. They were helpful, competitively priced, and considerate. Their 2 Shuttle Vans we used were very clean and well-maintained. The drivers were kind and gracious. You would do well to use this company. read more

Easy to work with, let us play our own music & smooth ride, was also there early and communicated well when it was time to pick us up.

I booked this for a church event. The bus was clean and driver was good. The driver was professional.

We got a party bus and sprinter van for our wedding this past weekend. Both arrived on time, the drivers were very professional and polite, and the vehicles were new and clean. I called over 15 party bus/ limo companies and Need Bus Charter was by far the best deal and the most professional. Gene and his team are very responsive and easy to work with. Highly highly recommend. If you're looking for transportation, save yourself the time and just go with Gene. Such a seamless experience from start to finish. Thank you! read more

I used Gene for an event in Los Angeles. I was skeptical at first because of the lack of reviews, but Gene is legit! He was super informative and gave us a great deal on transportation. It was super easy to get into contact with him, and he made sure we got the invoice we needed even when it was the end of the day. Without him, our banquet wouldn't have been possible! I definitely will be using him again for any events in the future. read more

I was scrambling to book a party bus and stumbled on Need Bus as part of my Yelp quote requests. Prices were reasonable, but I was hesitant because the lack of reviews. After Gene put all my worries to ease, I went ahead and booked with him. The process was very easy. This was a last minute booking and all the other quotes I received were either double or completely booked. Driver showed up a few minutes after scheduled pick up, but it wasn't an issue and had plenty of time to get to our venue. His vehicle was clean and perfect for our needs. Driver was friendly and courteous. My kids had a great time. We'll definitely book again in the future! read more

I can't emphasize enough how wonderful Gene and the team at NeedBus have been. They provided all of the transportation for our wedding which was so easy and high quality. Their prices are very competitive (I did a lot of research) and the customer service is excellent. Highly recommend!! read more

Super quick response time, friendly and easy to deal with, van nice and clean, driver professional and helpful. I would certainly use them again! read more

Okay, I usually don't write negative reviews on Yelp, but I feel for seniors who are about to have their prom this is important for you to know! Overall, planning everything with this company for prom day was great it felt secure and organized. The owner of this company was very kind and friendly explaining everything to me on the phone about prices, payments, and building a schedule for the day. So the day of prom (May 14th, 2022) came and our driver was cool! He arrived on time and we decided to take some pictures before we headed out and he was kind enough to wait patiently in the bus. We get in the bus and everything's great we go to our first location which was the park to take pictures then we headed to our prom venue. The actual bus itself was clean, music played perfectly at our own desired volume, everything went as planned! Then we leave prom and start to head home... we were not too far from our drop off location, but probably 10-15 minutes away... and our car just shuts down. My friends and I were so confused and a little weary because we pulled up to a dark street that was pretty empty- and when we asked the driver what was going on he didn't respond until the third or fourth time. I'm sure he was just panicking a little bit, but this made us nervous as a couple teens in a dark street. The man soon gets out the van and calls his boss and tells us that the car just lost power. At that point we decided to call our parents to get a ride home because our replacement was going to take 30+ to arrive at our location so we didn't even bother. Although this wasn't the drivers fault it was still a mess and our prom night didn't run smoothly as planned... I believe this can happen to anyone not just with this company because cars have problems and that's understandable. However, the next day my friends mom called the owner of Need Bus Charter and he had no idea what we were talking about as if nothing happened. I'm not sure if there was a miscommunication between the drivers boss and Need Bus Charter or what the connection was there but it felt like a mess. We honestly just wanted a partial refund because we weren't granted what we paid for and it was chaotic. I'm very thankful for my friends mom for taking the refund responsibility because I was honestly tired of it all. Anyway.. things got sorted out but mind you we had our prom on May 14th, 2022 and we didn't get a partial refund until August 2022. To sum this up, I think the process of planning prom, payments, scheduling, etc. with this company went well. But to execute what we paid for they didn't do so well and even the refund process was extremely long. So to this company make sure your cars are all checked out and ready to use for any day, especially a special day such as prom!! I know if our car didn't shut down and the refund process wasn't extensive I would give this company 5 stars because the price was unbeatable as well. read more

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Had a great experience with Gene and his driver! We rented a sprinter van for my wedding transportation and the driver was super early, had great communication and the bus was spotless! Would use them again in a heartbeat! Thank you so much Gene! read more

The company was very easy to work with and the driver was pleasant. I would highly recommend this company.

We recently used Need Bus Charter for our wedding of 150 people. Working with Gene was an absolute delight. He knew exactly what he was doing at every point and his communication was impeccable. From the very first moment we spoke on the phone, I knew we had found the right place. This is the best bus rental place around, perfect for a wedding like ours, or whatever other group transportation needs you may need. read more

Gene was amazing! Cannot thank him enough for his services! I was in need of transportation for my birthday dinner from Monrovia to the Grove and his company gave the best rates!! We initially were going to have to switch out vehicles but when I confirmed with Gene the day before the event we were able to go both ways in the sprinter limo. Gene you made my birthday memorable and the driver was amazing! I will be booking again and have shared your info with friends and family! Thank you! Totally recommend this company! read more

Gene and our driver, Simon, were great. Gene's customer service was fantastic and he gave a price that couldn't be beat. We had a big group of guys for a golf outing and we were looking for the best deal possible. Granted, we got what we paid for with the bus, but it got the job done and Gene and Simon were great. read more

AMAZING SERVICE! Need Bus Charter provided transportation for my wedding this July. We had about 100 guests going from Westlake Village to Malibu, and then about 30 people in our bridal party going from Santa Rosa Valley to Malibu. Gene was EXTREMLEY helpful planning out the logistics for the trip. We had several phone calls to work out the details, he was always readily available via text and/or call. You can tell Gene cares about his customers and really wants to create the best experience for them. I really felt like I was taken care of during the planning process. He suggested sprinters instead of big buses for the guests, as the sprinter could more easily drive through the canyons and would be a much shorter trip. Something I would have never considered! The buses arrived early and all trips to and from went seamlessly perfect. The drivers were professional and the sprinters were clean and comfy. Highly recommend Gene and his company for any of your transportation needs! Thank you Gene!!! read more

I highly recommend Need Bus Charter! We rented a sprinter van to transport our group of 8 girls from Venice Beach to the Pasadena Rose Bowl for the Just Like Heaven Fest on my Bachelorette. I worked with Gene to coordinate the transportation and he was incredibly friendly, easy to work, and gave us a good deal on the trip! The driver let us play our music on the way there and didn't mind 8 noisy girls. Best of all, when some of my girls wanted to return home earlier than expected, Gene worked with his drivers to coordinate a pickup that was 3 hours earlier than planned and didn't charge us anything extra. This is above and beyond service and I appreciated it so much. Don't think twice about choosing Need Bus Charter for your next transportation needs! read more

Thank you so much guys. I rented a bus for a HS prom . Gene was great to deal with in the lead up to the event . Our driver Chris was awesome looking after the girl's. I Highly recommend this company read more

Very disappointed in our experience. My first conversation with the owner, Gene, went well and everything seemed like it was going to be great for our school trip. However, after the initial conversation (2.5 weeks before the desired trip), I had to make multiple calls to get the quote days later. I had also requested an addendum to the insurance and received no response about that update for a week. Their email was totally non-responsive, the voice mail was full, and texts were never returned. The few times we spoke on the phone, I was always promised a prompt result or update, which never happened. Eventually, I am now in a scramble to find buses for 100 people because of their refusal to respond and communicate in a professional, timely manner. I have sympathy when there's so much going on, but they did not live up to the expectations they set and have left us in a terrible situation because of it. read more