It was a quick response and great follow up for request made…read more The service was great, my item was tailored to my liking and in a timeframe acceptable for me. The cost was more than originally quoted, but since it was tailored to me there was some additional work necessary, so I was pleased with the value of services. I would definitely recommend ZH Dresses and Alterations.

Definitely yes. She's very professional, does an excellent job, and is very reasonably priced. She…read moreis exactly what I was looking for. I highly recommend her business.

Pat at the sewing room is not reliable. I called 4 weeks out from needing a dress altered. She told…read moreme that she could not get me in that week but that she could the following week (giving me three weeks to get the dress turned around) and that my date that I needed the dress was not gonna be a problem. I scheduled the appointment and went in for the alterations, had it all pinned up and was given the day before to pick up with the timeframe of 12-1pm. At 11:22 day of pick I was called and told that she had not even started my dress yet. Since then she used another person as a point of communication and has yet to return my calls or call me regarding my dress, including the charge that she tacked on to someone else's bill and credit card. She had the audacity to charge me full price for the dress as well as charge me a credit card fee for somebody else picking up the dress on that person's credit card. If my dress was done on time, it would have been paid for in cash and avoided so said fee as well. I am extremely disappointed with the fact that she still has yet to call me back to talk to me regarding this issue.

Fast, reliable and incredibly talented!!!! I will never go anywhere else !!! Honestly the best…read moretailor in Naples!!!

Several times I've been in for hemming and always get a great job. Price is as reasonable as the…read moreother places I've used.

I lost over 30 lbs and had some beautiful summer tops that I paid a lot of money, most of them are…read morespaghetti straps, they where all large, I was not sure they could be made small for me, I had six in total. There was a lot of work that needed to be done to them, sides taken in straps cut and fixed. I was not sure if anyone would be able to fix them, well I was very wrong, this place did an amazing job on every single one of them. What she charged me was what one top cost me, just amazing, THANK YOU. Mother and daughter owned.

This is an impressive dry cleaner. Two valet lines so you don't have to leave your car . On…read morepremises dry cleaning while most competitors are merely drop off places who send clothes to a factory. This both reduces the likelihood off an item getting lost and allows for custom work or requests. Very nice staff who are very responsive and whom hurry to provide quick efficient service. The only drawback concerns alterations. There is only one person who does the pinning and if she is off you are out of luck. Also they contract the work out which means it takes quite a while to get your stuff back.

I originally thought this would be a great place to get alterations done. I spoke with the lovely…read morelady that helped me out two weeks ago. I pointed to my dress that had big pulled apart in the inseam. She told me the price which I thought was expensive but I just wanted both sides fix. While this might not be a review towards the Tide Dry Cleaners since they take alterations to a different company. I believe they should at least check to see if the job was done correctly. Let me say all staff was pleasant and happy to help. I didn't even care that it took two weeks to get my dress back. I got to my car to see how it looked. Left side of the dress was great. When I went to the right I noticed it was not fixed. I just paid $20 to fix plus $15 to f and clean my dress. I honestly thought about telling the staff. I didn't want to deal with the hassle of waiting another two weeks for my dress and had to rush to a meeting right away. So I left in good terms and will not return to this establishment. If anyone knows of any other cleaners who do alterations and are fast in the Naples location please let me know. Update: I spoke with Amanda who had emailed me the same day about my incident with my dress. Amanda was professional and very apologetic! I was not expecting an email and a call right away. I was not expecting her to also be so generous. This in my opinion is outstanding customer service! I understand mistakes happen. I am just so happy to get my dress fixed! Thank you Amanda!

Great business. Owner was very attentive and his prices are fair. I need alterations and he came…read morethrough in a very timely manner. I would highly recommend Alma to anyone in the area.

Best Dry Cleaning and fold & wash in Collier County...Alma is always happy to do anything that you…read moreneed.

Excellent tailoring and very pleasant owners! Prompt turnaround to accommodate my need!read more

Was quoted $68 to hem a pair of jeans here. Instead of eating it, I drove a block to a nearby…read morecompetitor and received the same service for less than half that. Naples price gouging at its finest... Best of luck.

She is the best she's always been the best don't hesitate give them a call we've used them for over…read more20 years fortunate to have known them for all that time as our go to place for repairs and alterations

Lovely woman that does quality work. I've taken several pants, and my suits to her and she does…read moregreat work every time.

The previous reviews are accurate. Very nice ppl, but completely disorganized and slow beyond…read morebelief. It is a sh-- show in there... save yourself some time.

Great job and reasonable price. Very nice customer service would definitely recommendread more