Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Excellent customer service. Got back to me quickly and communicated accurate arrival times. Quote…read moreand final pricing was accurate - no extra charges. And the work was excellent! Clean, detailed, and spotless upon finishing the job. Would highly recommend and use again. Fantastic work

L.Romero is a great cleaning agency, I had to hire them several times, and they allways send out…read moregreat cleaners, with great prices. I WOULDNT HIRE anyone else! They are super,!!!

I have been using Romero's House Cleaning Services for about 2 years now and they have been more…read morethan fantastic. I have worked with both Antonio and Veronica on scheduling and logistics, and although they are extremely booked I have always been able to get on their schedule. I request a cleaning every 3-4 months. They have been great to work with! The first time they cleaned my house was during a move-out and I accidentally left the key at my new house so they had to wait about an hour for them to start cleaning because I had to ask a roommate to drive the key over. They were so patient and accomodating, I felt so bad, but they reassured me things happen and moving is hard (especially during a pandemic). They did a fantastic job and my landlord did not end up using his cleaning service since the Romero team had the house looking spotless! I've used them for 3 house moves and cleaning every couple of months and I HIGHLY recommend them.

They did a fantastic job! They went above and beyond. Cleaned every nook and cranny. The pricing…read morewas super fair, they were clear with the price up front and stood by their estimate. I requested a deep cleaning and let me tell you they cleaned DEEP. The house looks amazing!

Needed a deep clean of my apartment unit that was recently vacated, I looked up different places on…read moreYelp and stumbled upon Broom & Beyond Cleaning Service. They responded promptly and we scheduled a day and time for them to come out and clean the apartment. They were very communicative and showed up right on time, I showed them the place and they got right to cleaning. They were thorough, and took their time ensure the place was spotless. Super nice people and they left the unit looking amazing. I would definitely recommend them to anyone looking for any type of cleaning service!

I hired the team to clean my carpet and remove some nasty spots. I wasn't expecting the carpet to…read morelook brand new, only somewhat refreshed. Well, after they were done my carpet looked brand new. I was equally pleased by the fact that they showed up on time and used products that did not create an unseemly odor. I will definitely be using them again.

Scheduling was easy and quick but the service was sub par…read more Cleaner was extremely slow and not very clean. Lots of areas were skipped over floor is still filthy. She did stay for 4 hours but very very slow and did not do a good job.

The cleaning service was impeccable. Shawna was not only thorough but also incredibly efficient,…read morecompleting everything with remarkable speed and precision. My apartment was filthy had not been cleaned months now it looks as if it was straight out of Better Homes and Gardens. Huge thanks to Shawna for her exceptional work! I will definitely be using this service again and recommending it to family and friends. RATE: 5+ Stars

DO NOT, I REPEAT, DO NOT HIRE AMY'S CLEAN TEAM!…read more After the initial walkthrough of my home, Amy quoted me $400 for a deep clean ($500 if they removed my son's knickknacks from dresser/shelves) & $175 for a basic clean every 2-3 weeks. I communicated that I wanted a deep clean to start & would then decide whether I wanted to continue with services. I left my home in a relatively tidy condition so the cleaners could focus their time on actually deep cleaning. I did mention to them that the bathroom was the dirtiest room in the house. Unfortunately, it felt as though they looked at my home & decided it was "good enough" rather than putting in the effort & attention expected of a professional deep clean. The bathroom was NOT cleaned at all. The shower walls & floors were still dirty, soap scum on the glass doors & water stains on shower trim, dirty around the toilet bowl, toiletries that had not been wiped down or cleaned, dirty sink, hair on the walls & floor, dust underneath the sink cabinet, floors & baseboards that had not been wiped down. See pics for reference, I had close to 50 pics of all areas left uncleaned but could only upload 20. Unfortunately, entire areas throughout my home were also left untouched, including the baseboards, fans, bookshelves, back of lamps, underneath the bed & the kitchen, dining room & living room floors not mopped. The entire house was left feeling almost exactly as I had left it, tidy, NOT deep cleaned. When I expressed my disappointment, Amy's initial response was "Really?" The following day, the focus shifted to the fact that 3 cleaners had supposedly worked "hard" for 3.5 hours, when they had actually had been there for only 3 hours. I understand they spent several hours in my home, but time spent does not equal quality of work. I thought I was going to pay for a thorough, professional deep clean & expected the level of quality that comes with that service. Unfortunately, I received neither the quality nor the results. Amy offered to resolve the situation by asking whether I was looking for a "discount." To be clear, I was not asking for any "discount" at all & to think that I wanted to "pay less" for half butt work. Given the condition my home was left in & the quality of the work performed by the general manager, Kerstyn & the two other cleaners, I believe this cleaning should have been offered completely FREE. Instead, Amy stood by her negligent cleaning crew & "apologized that they didn't meet my standards." Wow. Despite this, I voluntarily agreed to pay $175, the amount originally quoted for a basic cleaning, even though the service provided was far from what I would consider a basic cleaning. I did this in good faith rather than refusing payment altogether. Unfortunately, once Amy received payment, she ended communication. There was no meaningful follow up, accountability or genuine effort to address my concerns, even after texting her 2 days after everything saying "Hey Amy, please give me a call. I was actually expecting a call from you yesterday so we could talk. I've come across so much more uncleaned areas in my home that you need to be aware of. Please do the right thing & call me back." After being quoted $400 for a deep clean & having what felt like the bare minimum actually done, how could I not feel taken advantage of? I thought I was going to pay for a professional deep cleaning, yet significant areas of my home were left untouched. Whether intentional or not, the experience left me feeling like I had paid for a service I simply did not receive... & ultimately, I feel scammed. DO BETTER AMY!!

They do an excellent job and the price is very reasonable. I have used them on multiple occasions…read moreand will continue to do so.

A crew of three, one man and two women did all the cleaning I expected in an hour and 10 minutes…read more I live in a 500 square foot studio adu and I was pleased with their detail and efficiency. I will use them again.

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Thank you guys we'll be doing more business great service. They arrived seamlessly and performed a…read morepost construction cleanup, cleaned every square inch of this condo in three hours amazing.

SAVE YOUR TIME AND MONEY…read more I honestly hate to leave bad reviews especially for a small business but I have to, to help anyone else avoid a similar situation. There's better cleaning and more professional services out there- if you love your home, don't settle for this or you'll be disappointed like I was. I've used this service one time before today and this second time I've confirmed, never again. Standards of cleaning are OK to be honest. There is generally no care or attention to detail- which is something you really want when getting your home cleaned. But because they keep dropping business cards on my door, I caved in to try them one more time. This morning they showed up and after greeting everyone, all I asked was for no shoes in my white carpeted bedroom. They can keep their shoes on everywhere else. I even suggested they cover their shoes if they don't want to take their shoes off completely. They agreed and proceeded to begin cleaning while I went to get changed for work. 2 minutes later, I hear a knock on my bedroom door and when I came to the door, two of the ladies had already left my apartment and Rita just said "because you have an issue with our shoes, we won't be doing the cleaning and we are leaving." No discussion. Super shocked at this level of y professionalism and service. If the issue was taking off the shoes, why couldn't they at least clean the kitchen, living room or bathrooms? Why didn't they have shoes covers or put some on to be able to clean the bedroom? Leaving without any discussion or offer to find a middle ground was extremely unprofessional. Will gladly never try this business again. Ps- please make sure you have workers compensation insurance to make sure your employees are protected on the job, rather than just leave and message "due to liability issues...we don't take shoes off on carpets"...? Makes no sense. I hope this business actually improves from this feedback, but I'm not that hopeful because I see similar complaints from years ago online.

Simply put.... Fair pricing.... great service! Have used for years and will continue future…read moreservices. Keep up the good work!