Came in on a late Sunday morning and there was no wait. The staff person sat me coming in and came out to serve me right away. Very friendly, nice, and helpful. I got the free ginger shot which I tried right away. It has a KICK, which I like so I may actually purchase these from here in the future. Feels healthy, ya know!? The chocolate peanut butter protein smoothie is so good!! Tasted than I was expecting, and the smeared peanut butter on the side of the cup was a nice touch (aesthetically lol). Pea or whey protein, and I got pea protein. I got the Regular size, for reference in the picture posted with this review. Highly recommend the location for the quality of smoothies and service! read more

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Good blueberry protein smoothie! Quick and friendly service Saw somebody ordered their protein waffles and they looked tasty. Will try next time. read more

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This place was a great find, and everything was made fresh to order, which made the food taste even better. The menu had some solid options, and the quality was definitely there. I visited on Super Bowl Sunday when just one woman was handling everything--both the register and making all the orders. I wish she had more help, but despite being solo, she was incredibly kind and friendly (not sure I would have been in her position!). One small suggestion--there was quite a bit of plastic used for packaging, which seems unnecessary given how fresh everything is. A more sustainable approach would be a great improvement. Overall, it's a great little spot in The Shops on Lake--worth checking out! read more

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This location needs a full overhaul. The store is dirty and the cushions and chairs are ripped and old. When I walked in I wanted to run right out. I used the restroom and as you can see in the photos, it was disgusting. Graffiti everywhere and it was filthy. This is disappointing considering this store is located in a nice area of Pasadena. This store has also looked this way for over 2 years now. The owner needs to do something about it. The employee who helped me was nice and my açaí bowl was good. It would be nice for the employees to wear Nekter t-shirts also. Don't think I will be coming back. If the cleanliness of the store looks bad, I can only imagine what the kitchen looks like. You have to do better Nekter Pasadena. read more

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One of the not many acai places that I still have trust in making me a good bowl. Their bowls are pretty thick and they put real ingredients in. This location has nice seating areas. Parking is a bit hard to find since it's Pasadena. My order too a bit long because of some confusion, but everything was good in the end. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Pasadena, California

The customer service was very disappointing. I was speaking with one employee to better understand an issue with my order when another staff member interrupted with a very rude attitude. When I asked to speak with a manager, she dismissively told me that no manager could help. The behavior was unprofessional and left a very poor impression. read more

Went to get a smoothie and the employee stayed in the kitchen the entire time and didn't come out once. At first I thought it was because he was busy, but then after 15 minutes it felt like he was avoiding having to take an order. Aside from that, the location is not well kept, as noted in other reviews. Owners need to invest in more care or shut down. read more

Sometimes after a long weekend of eating out. I feel the need to replenish my body with something healthy. This Nekter is conveniently located next to planet fitness and Trader Joe's. I stopped by today on my way to work and I used the app to order - super convenient when I arrived at the store my order was ready and they put it in the fridge so it stayed cold. I ordered a green apple detox with ice and extra lemon. I really like these kind of drink it's not too sweet, it's very tart and you can feel that ginger kick in. Loved that you can order on the app it's a nice and quick spot to grab a juice/smoothie/Acai bowl and there is a lot of outdoor seating in front to hang out or grab some food. read more

Nekter Juice Bar - Green Apple Detox with ice - Juice Bars & Smoothies Near Me - Pasadena, California

BEWARE! they girl at the register charged me tip when i didn't want to leave a tip. why didn't i want to leave tip? i walk in and both of them have airpods and none of them greets. i'm standing there and i thought. hmm..maybe they didn't hear me walk in because they have airpods on! lol so i stood there for a while and finally said "excuse me" in a loud voice. she looks at me with an attitude and says "be right there" oh and to add insult to injury the smoothie tasted horrible and she didn't even return the full tip amount! I'M PRETTY SURE THAT'S CALLED THEFT! read more

Nekter Juice Bar - receipt - Juice Bars & Smoothies Near Me - Pasadena, California

First time here but was walking by and decided to check it out.... I went around 1 something in the afternoon there wasnt too long of a line but it was hard to choose what i wanted to order. I decided on getting the berry banana blast just to try and it wasnt bad but it was a little on the thinner side but not too thin... It was very easy to drink and refreshing. The drinks and bowls here are a bit more pricey than other juice places by $5-$6 so its definitely a splurge but good thing is that it seems tax is already included which is nice but this is the kind of place if youre wanting to treat yourself. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Pasadena, California

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I come here frequently - multiple times a week and sometimes daily. Customer service is always friendly. However, the quality of service is inconsistent. Every morning there is a different person at the counter making drinks and different people throughout the day - usually very young, maybe even college students. This franchise has high turnover and poor training of their workers because the drinks are not only inconsistent but bad. I have returned drinks. Offered feedback. Demanded they call a manager, who btw, is never on premise so it is hard to hold the service accountable. I pay too much money and wait too long to get a drink that tastes so bad it's undrinkable. Not only drinks, but the acai bowls can be watery too. I have my own top of the market cold press juicer that I will use instead of wasting my money as a returning and loyal customer of this franchise. It's unfortunate... I enjoyed the convenience read more

Nekter Juice Bar - 2 large Green Apple Detox without ice - Juice Bars & Smoothies Near Me - Pasadena, California

I had a short lunch break and decided to grab nekter for a quick meal. There is free parking in the structure lot (a plus for anywhere in pasadena with free parking). There were no customers and I was expecting to get my acai within a few minutes. However, it took a long time. I waited almost 20 minutes after ordering to get an acai bowl... There's a few tables inside and lots of shaded tables outside. The price of the acai was reasonable and it was refreshing. I would come back but next time order ahead on their website for pick up. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Pasadena, California

Most disgusting restroom I've ever seen in any store anywhere. Walked into black mold and fecal crusted toilet and walked out. Made me so grossed out I could not eat the food I bought. I stared at the two employees wondering how they could live with such low standard of cleanliness. This place deserves a health inspection. With such disgusting restroom and employees using it and then preparing food it's unclean. read more

I like Nekter generally, however The worker just stuck their already worn and used dirty gloved hand INTO THE ICE MACHINE to add ice to my drink several time. I'm not really grossed out by food stuff but this is like a big nono of cross contamination, everything on their hands is now in the unused ice and in my drink. Yuck. Update: Diarrhea, night sweat, and dizziness. Yippee read more

CHECK IN ON YELP FOR A FREE GINGER SHOT. Tried the RECOVERY juice and was good. Relatively low in pulp, it has celery to flush the system and plenty of beet for your blood. Made fresh upon order. On Veterans Day, they offer a free 16-oz juice or smoothie of your choice which is great. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Pasadena, California

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Visited this place on Saturday and whole staff was fun and unpleasant. The juice tasted old and when I asked to speak to a manager, they said the manager was busy. I walked out because my toddler was ready to go. Will not be going back . read more

Got a açaí bowl through grub hub. So not sure how the service was or the atmosphere. Going base on just the bowl and bowl alone. It was built very pretty but I think the ratio of açaí and toppings was off. I'm use to it being a good balance. So I had a lot of the bowl left with no toppings towards the end of my bites. And the taste was good, not bad but not amazing. read more

Nekter Juice Bar - Juice Bars & Smoothies Near Me - Pasadena, California

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Highly disappointed in the service. The young man taking out order spoke so soft and fast we had to ask a few times for him to speak up and slow down. They told us all their yogurt in expired.... so no parfait. We have nut allergies and normally sub apple juice in our smoothies at Nekter. Welp the staff said "that will waste to many red apples" .. Okay? Every other Nekter I've been to has been able to accommodate this request. Interesting this location just opened.. might need retraining read more

Juice was excellent, service wasn't so great. So my 3 stars are merely for the juice quality and ability to sub items. I was really excited to try a new juice spot! We drove from Glendale to see what they had to offer and yelp gave us an awesome free ginger shot so we had to for sure try everything. We got 2 mango delights, mine replaced the milk with orange juice and added strawberry. It was really yummy. After spending money on all this stuff, I went to show the associate the free ginger shot all jazzed. I even had my boyfriend check in so he could grab one too! All for the gentlemen at the counter to tell me he can't give me the shots... :( I asked why and he couldn't give me an answer. The girl who seemed to be the one in charge said she couldn't honor it because there was no barcode.. I understand SOPs and following protocol. I'm unsure if there's a way to fix that but that's why I gave my rating. read more

Nekter Juice Bar - Mango delight, sub milk with orange juice, add strawberry - Juice Bars & Smoothies Near Me - Pasadena, California

Visited this past weekend and noticed some unexpected charges to amy's count after purchasing my juice. It seems the workers added an extra tip to my purchase that I did not want to add. I would appreciate if this establishment did not steal from its customers. PLEASE AVOID THIS LOCATION. read more

I'm usually a fan of Nekter's acai bowls and smoothies, but this one was not it ://// I replaced agave nectar with almond butter for my Popeye's Acai smoothie , expecting a creamier smoothie. This one was SO watery and way too sweet, even though they added almond butter & cashew milk, there was no creaminess whatsoever! Unfortunately, I will not be coming back to this location & will be checking out other acai bowl/smoothie shops nearby in Pasadena. $8 was not worth it! read more

Nekter Juice Bar - Popeye's Acai - Juice Bars & Smoothies Near Me - Pasadena, California

I love Nekter! Such an amazing place located right on Lake Ave, a real charm of Pasadena. Especially in the summer months when it feels like it's 100+ degrees outside, Nekter is the perfect way to cool down. I always go for an acai bowl, but the smoothies are a must, too. Recently, I noticed they've introduced the 'Immunity Bowl'. It's a combo of dragon fruit, chia seed pudding, bananas, strawberries, galore! I really recommend getting this bowl, but you can never go wrong with the classic Acai Banana Berry Bowl. As far as smoothies, my go to is the Orange Crush. A classic iced OJ drink that has the right burst of freshness. PS. Since it usually can take 10-15 min to prepare the acai bowls, I would recommend ordering ahead of time on their app. It will save you a lot of time. They don't have much seating inside, but there are a bunch of tables outside shared by neighboring restaurants. Don't worry, there are umbreallas over each table to block out the heat! Also, it's right next to Trader Joe's and Macys. read more

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Went here for a quick breakfast after a work out last week. It's located inside the Plaza where Macy's and Trader's Joe is located and parking inside the building is free and you have to pay the one on the street, but depending on the day. I've tried couple smoothie shop around the area before to get natural intake that I need after TRX session, and this is my first time trying nekter. I was quite hungrier than usual, so instead of smoothie, I tried their Banana Strawberry Acai bowl. The taste is pretty decent as you can just make it from home, but the fruits are fresh enough. I wasn't really aware that their acai bowl doesn't include Chia seeds, and they charged me extra for that. Their Vanilla Chia is pretty bomb creating that balance of sweet and sour into the bowl and is enough to fill you up and get into your day. I probably will get their Chia seed bowl next time I come here. You can substitute for raw honey if you're not a big fan of agave because sometimes it's too sweet and it destroys the purpose on eating healthy lol. They are open for indoor dining now, but still taking precautions of required to wear a mask when entering the store. read more

Nekter Juice Bar - Acai Banana Stawberry Bowl - Juice Bars & Smoothies Near Me - Pasadena, California

It's hot, sweltering day outside. The sun is beating down on your skin, literally leaving burns. You feel fatigued, your mouth dry. You just need something to drink... anything will do... And then you walk into Nekter and you order the brightest smoothie they have! And just like that, you're hydrated again, you're alive again! And you can feel good about the ingredients! Phew, another hot summer day is saved by Nekter! You can also use mobile order to pay ahead of time and not have to wait in line! This time when I ordered, the employee notified me that it was a 15 minute wait but I got my drink in 2 Minutes! Score! read more

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My go to is always the acai banana berry bowl with orange juice instead of cashew milk and a regular orange crush with an immunity boost. It's great for a summer day. I've ordered it like five times in the past two weeks. read more

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This establishment is an embarrassment. The floors and sitting area looked like it hadn't been cleaned in a good couple days. Seating area was all ripped up and the kicker was when i saw a roach crawling from the counter area into the seating area and another roach crawling the wall where the high tables were. This store needs to be closed throughly cleaned and revamped. For the prices their store needs to be presented better. Customer service is always very good but every time I've visited this location it takes an increasingly long time to get items ordered. A few customers walked out because at 11:23 they were told that whatever they ordered they wouldn't be able to get their order until 12. Seems like more help is needed. read more

Came here to try, was greeted and just waited around while the lone worker was handling another order. I don't think it's her fault but just standing around to buy something from someone don't hit right unless you my drug dealer. Left after a few minutes. 2 stars... just cause? read more

This location isn't a problem, but I just don't like the menu based on what I tasted. I normally will have other named brands like Uba Tuba, Jamba Juice or Boba Time for smoothies and Acai bowls. But Nekter by far is the most plain. The fruit bowl, the smoothie underneath was watery and didn't have as much flavor. And the peanut butter mocha drink didn't taste like chocolate, peanut butter or coffee. It was very watery and had almost no flavor. It was basically all filler liquid. I can't judge the service or the location. That was all wonderful. But with a message to the company, if you're going to charge a lot of money for healthy food and fruit, it has to at least be packed with flavor with a decent recipe. read more

Nekter Pasadena is a hit or miss with service. Sometimes it's super slow but the employees are in no rush to get to you and other times it's great. Don't come in a rush ever. I love Nekter itself and used to frequent the Redlands and OC location. This one is located in a busy shopping center right below trader joe's (so you can kill two birds with one stone like me) I find the 1 day cleanses (you can do a 3, 5, and 7 day one too) very refreshing and effective-- especially if I need a kickstart to getting healthy. Don't get me wrong, the pressed juices at pressed juicery are great but when I do the 1 day cleanses here keep me focused and not feeling like I will faint at all. 1 Day cleanses are now 34$ as of July 2022. You can get rewards on their app and check in to this location to get your free ginger shot. Oh, if this helps anyone (the order of the cleanse because the marker will wipe off on top): Celery detox Tumeric Healing greeens Magic butterfly Classic greens Vanilla protein Happy Cleansing! read more

I get their 3 day cleanse about every other month and this is by far the worst location. I accumulate points rather quickly given how much I buy from Nekter. Every other location is friendly and accommodating when it comes to either ordering drinks, choosing the bag I want for the cleanses, or redeeming rewards, but not this location. Everytime I try to redeem a reward here, they have half their items "sold out" and apparently can't redeem it for anything else on the menu that's available even when the reward says "any" not just a specific item. They just overall make me feel awful for redeeming a reward that I earned from spending quite a bit at their stores. I would like to avoid this store but it's the only one in the area unfortunately. There's a free parking structure and even free EV charging but that charger is broke everytime I've tried to use it. read more

Awesome vegan ice cream. Rotating flavors but the blue "monster" cookie dough one available right now is delicious, as is their peanut butter. Great smoothie, juice, and healthy snack selection. Only wish they utilized less plastics. Service can be a bit slow so although it's meant to be somewhere you can just dip in and out very quickly, the process takes longer than it should. This location has a very big dining area within. Paid parking available on the street. read more

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Customer service was OK, Girl forgot I was on hold and left me on hold for eight minutes and then I had to call back, there was absolutely no one in the store, so I was a bit confused. I am a big fan of açai bowls, and I have Only been to this location three times. One thing I don't like at all is the amount of fruit they give on their bowls for the price. It's a $12 bowl and they literally cut up one strawberry and put it on top the whole thing is just purée with a little bit of granola and a little bit of fruit, if it's gonna be a $12 bowl make it make sense. read more

Nekter Juice Bar - Chocolate Bowl - Juice Bars & Smoothies Near Me - Pasadena, California

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New to açaí bowls in general, but wanted a more filling breakfast than getting a croissant or something super processed. I also travel a lot for work sometimes so keeping fruit around is near impossible. Decided to try an açaí bowl for these reasons and went with Nekter for convenience. Most other places weren't open at 8am on a Sunday or were in walking distance. It was great to have both of that here. I got a mango bowl. I honestly thought service was fine. They're quick, attentive enough, and eager to get your order. I don't know why people expect world class service for everything where staff likely make minimum wage. My bowl came out quickly and I was able to enjoy it outside where there's a bunch of tables. The fruit was better quality than I expected or at least tasted that way. Banana was fresh while I'm guessing the mango and strawberries were a bit more tart and cold implying they're refrigerated which is fine. Still get all the benefits there. Granola didn't taste overly sweet so I'm guessing most of the sweetness came from the bananas and coconut flakes. The blended portion was also not overly sweet so I didn't have to worry about getting a sugar crash. Overall solid location and I will be back. read more

I love this spot, it's a short walk away from home and very tasty. HOWEVER, it is very rare that there is more than one employee working at a time, trying to run the store, take orders and fulfill both in store/online orders. It's not fair to the employee and it's not fair to the customer who's ordering ahead of time and still having to wait over 15min to pickup their order. I'm still going to eat here but for the sake of employees and customers, DO BETTER! read more

Ordered Almond Butter Bowl and I was very underwhelmed. They forgot the agave. Very bland and the fruits had no sweetness. It was very runny. Don't think I'll be coming back. read more

Nekter Juice Bar - Almond Butter Bowl - Juice Bars & Smoothies Near Me - Pasadena, California

I haven't been back to a Nektar since this post. Today I stopped into a Nektar in San Diego. I've attached the photo of the açaí bowl. Now THIS is worth my $10. This is what we SHOULD be getting! Step up your game Pasadena Nektar! Give us what we're paying for. read more

Nekter Juice Bar - San Diego Nektar - Juice Bars & Smoothies Near Me - Pasadena, California

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The manager only has one employee per shift due to the increase in minimum wage. The employee at the counter did the best he could, but after a very long wait and several customers waiting in front of us for their orders, we canceled our order. The employee could not issue a refund. After several texts back and forth with the store manager the next day, the manager could not issue a refund either. It would need to go through the owner. This is a terrible way to run a business and horrific customer service. read more

Yummy but super super slow. -- even if you order from the app. We waited more that 40 minutes past the time that our order was scheduled to be ready. Even after we told them we needed our order because we had to be somewhere, they were in no hurry whatsoever. I have been here many times and will continue to go, but allow A LOT of time. read more

The workers was really nice and helped me decide on what to get. I got a flamingo smoothie. It was good and flavor was balanced. If anyone is on the area I would recommend coming here if anyone is in the area. read more

pretty sure one of the workers spit in my drink. saw something on the top that looked like human spit, wish i would have taken a picture before i decided to throw it away. disgusting. read more